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Automobile General Manager Jobs in Springfield, MA

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Automobile General Manager information

See Springfield, MA salary details

$29.9K

$64.8K

$109.6K

How much do automobile general manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for automobile general manager in Springfield, MA is $64,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $73,700.00 per year, depending on experience, location, and employer.

What does an Automobile General Manager do?

An Automobile General Manager is responsible for overseeing the daily operations of a car dealership or automotive group. Their duties include managing sales and service departments, setting business goals, developing marketing strategies, and ensuring customer satisfaction. They also handle budgeting, staff training, and compliance with industry regulations. The general manager acts as the primary decision-maker and leader to ensure the dealership's profitability and smooth operation.

How does an Automobile General Manager typically collaborate with sales, service, and finance departments to achieve dealership goals?

An Automobile General Manager works closely with sales, service, and finance teams to ensure the dealership meets its revenue and customer satisfaction targets. This collaboration often involves setting clear expectations, holding regular meetings to review performance metrics, and coordinating marketing campaigns or special promotions. The General Manager also helps resolve interdepartmental issues, facilitates training, and ensures each department is aligned with the dealership’s overall strategy. This cross-functional teamwork is essential for maintaining smooth operations and driving dealership success.

What are the key skills and qualifications needed to thrive as an Automobile General Manager, and why are they important?

To thrive as an Automobile General Manager, you need comprehensive knowledge of automotive sales, dealership operations, and business management, usually supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), CRM software, and financial reporting tools is typically required. Leadership, strong communication, and problem-solving skills help drive team performance and customer satisfaction. These skills and qualifications are essential for ensuring profitable dealership operations, meeting sales targets, and sustaining customer loyalty.

What is the difference between Automobile General Manager vs Automobile Service Manager?

AspectAutomobile General ManagerAutomobile Service Manager
ResponsibilitiesOversees entire dealership operations, including sales, finance, and service departmentsManages the service department, focusing on repairs, maintenance, and customer service
Required CredentialsExperience in dealership management, often a background in sales or financeTechnical automotive knowledge, certifications like ASE, and service department experience
Work EnvironmentDealerships, overseeing multiple departmentsService centers, focusing on repair and maintenance operations
Industry UsageCommonly used in dealership management rolesPrimarily used in service department management

The Automobile General Manager oversees the entire dealership, including sales and service, while the Automobile Service Manager focuses specifically on the service department's operations and customer satisfaction. Both roles require automotive industry experience but differ in scope and responsibilities.

What cities near Springfield, MA are hiring for Automobile General Manager jobs? Cities near Springfield, MA with the most Automobile General Manager job openings:
Infographic showing various Automobile General Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 9% Locum Tenens, 2% As Needed, 76% Full Time, 12% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,798 per year, or $31.2 per hour.
General Manager I - Store 8943 Bloomfield, CT

General Manager I - Store 8943 Bloomfield, CT

Advance Auto Parts, Inc.

Bloomfield, CT • On-site

Full-time

Medical, Life

Posted 16 days ago


Job description

Job Description
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.
Primary Responsibilities
  • Achieve overall store sales goals and service objectives
  • Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
  • Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
  • Ensure execution of all inventory and operational standards
  • Coach all Team Members to deliver on Customer expectations (DIY and Professional)
  • Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
  • Ability to lead change management
  • Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities
  • Provide DIY service including battery installation, testing, wiper install, etc.
  • Assist District/Region in other functions upon request

Success Factors
  • Friendly communication
  • Ability to locate and stock parts
  • Safety knowledge and skills
  • Ability to become ASE P2 certified or ASE ready equivalent
  • Ability to execute and train project and product quality recommendations
  • Advanced parts lookup and sourcing
  • Ability to source from numerous places including special order, FDO, second source, etc.
  • Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
  • Ability to execute and train inventory systems and store equipment
  • Ability to execute and train POS and Parts lookup systems
  • Ability to review and analyze P&L statement
  • Ability to recruit, select, hire and develop quality Team Members
  • Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success as a General Manager
  • Working knowledge of automotive systems preferred
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
  • Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
  • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
  • Ability to review and analyze business reports, such as profit and loss statement (P&L)
  • Hold others accountable, inspect work quality and give feedback in a way that is inspiring
  • Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a General Manager up for Success
  • 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
  • Successful experience managing profitability; proven financial and business acumen

Education, Certificates, Licenses, Registrations
High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
Compensation Range
The good faith estimate for this role is between 67,600.00 USD and 79,400.00 USD salary for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
https://jobs.advanceautoparts.com/us/en/benefits
California Residents click below for Privacy Notice:
https://jobs.advanceautoparts.com/us/en/disclosures

Advance Auto Parts logo

About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US