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Automotive Fixed Operations Manager Jobs in Raleigh, NC

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market ... smooth operation of the dealership. - Develop and implement strategies to increase service ...

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market ... smooth operation of the dealership. - Develop and implement strategies to increase service ...

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$110K - $150K/yr

Job Summary: The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and ...

InTown Suites

Floating General Manager

Raleigh, NC

Assignments to individual properties are made by the Regional Operations Manager to provide ... Possess a valid driver's license, current autoinsuranceand a functioning automobile. * Read, speak ...

Meineke - 2235

Automotive Store Manager

Clayton, NC · On-site

$85K - $110K/yr

The ideal candidate will oversee the day-by-day operations of our Automotive Store, ensuring customer satisfaction, optimal performance, and team leadership. This role involves managing sales targets ...

Meineke

Automotive Store Manager

Clayton, NC · On-site

$85K - $110K/yr

The ideal candidate will oversee the day-by-day operations of our Automotive Store, ensuring customer satisfaction, optimal performance, and team leadership. This role involves managing sales targets ...

NexaMotion Group

Branch Manager

Raleigh, NC · On-site

We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada ... The Branch Manager, reporting to the Regional Operations Manager, will oversee all aspects of ...

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Automotive Fixed Operations Manager information

See Raleigh, NC salary details

$32.1K

$63.5K

$107.4K

How much do automotive fixed operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for automotive fixed operations manager in Raleigh, NC is $63,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $76,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Manager, and why are they important?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an Automotive Fixed Operations Manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges Automotive Fixed Operations Managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
What are the most commonly searched types of Automotive Fixed Operations jobs in Raleigh, NC? The most popular types of Automotive Fixed Operations jobs in Raleigh, NC are:
What are popular job titles related to Automotive Fixed Operations Manager jobs in Raleigh, NC? For Automotive Fixed Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Automotive Fixed Operations Manager jobs? Cities near Raleigh, NC with the most Automotive Fixed Operations Manager job openings:
Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,494 per year, or $30.5 per hour.

Automotive Service Manager

Mills Auto Group

Raleigh, NC • On-site

$80K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Job Summary:
The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership. As the leader of our service department, you will be responsible for managing and overseeing all aspects of automotive service, including customer service, parts, inventory, and personnel. This is a full-time, individual contributor position with a base salary plus commission, offering a competitive compensation package of $80,000 to $120,000 per year, paid twice a month.
Compensation & Benefits:
- Base salary plus commission, with potential for additional bonuses based on performance.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Retirement savings plan with employer match.
- Paid time off and holiday pay.
- Employee discounts on vehicles, parts, and services.
Responsibilities:
- Manage and oversee all aspects of the service department, including customer service, parts, inventory, and personnel.
- Collaborate with other departments to ensure the smooth operation of the dealership.
- Develop and implement strategies to increase service department profitability and efficiency.
- Monitor and analyze service department performance data to identify areas for improvement.
- Hire, train, and manage a team of service advisors, technicians, and support staff.
- Ensure the highest level of customer satisfaction by maintaining quality service standards.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Maintain accurate records and documentation of all service department activities.
- Keep up to date with industry trends and developments, and implement best practices.
Requirements:
- High school diploma or equivalent, with a degree in Automotive Technology or a related field preferred.
- At least 3-5 years of experience in automotive service management.
- Proven track record of success in increasing service department profitability and efficiency.
- Strong leadership skills and the ability to motivate and manage a team.
- Excellent communication and customer service skills.
- Sound knowledge of automotive systems and repairs.
- Proficiency in computer systems and software related to automotive service.
- Valid driver's license and a clean driving record.
EEOC Statement:
At Mills Auto Group, we are an equal opportunity employer and value diversity at our company

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive and welcoming environment for all employees.

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