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Automotive Desk Manager Jobs (NOW HIRING)

RUSS DARROW GROUP

Automotive Desk Manager

Milwaukee, WI · On-site

As a Automotive Desk Manager, you will play a key role in mentoring Sales Associates, improving team performance, and helping customers through the buying process. The ideal candidate brings strong ...

Dena Motors

Automotive General Sales Manager

Conyers, GA · On-site

$100K - $180K/yr

This is not a traditional desk manager role. You will function as the primary sales and financing ... automotive sales experience. • Minimum 1 year of automotive desk manager and finance manager ...

Santa FE Mazda

Desk Manager

Santa Fe, NM · On-site

$80K - $200K/yr

The ideal candidate will play a pivotal role in managing the front desk operations, ensuring ... Proven experience in a front desk or administrative managerial role, preferably in the automotive ...

Santa FE Mazda

Desk Manager

Santa Fe, NM · On-site

$80K - $200K/yr

The ideal candidate will play a pivotal role in managing the front desk operations, ensuring ... Proven experience in a front desk or administrative managerial role, preferably in the automotive ...

Jerry Hunt Supercenter

Desk Manager

Lexington, NC

$250K/yr

Are you a skilled professional with a passion for the automotive industry? Look no further! Jerry ... As a Desk Manager at Jerry Hunt Supercenter, you will play a crucial role in submitting deals to ...

Santa FE Mazda

Desk Manager

Santa Fe, NM

$80K - $200K/yr

The ideal candidate will play a pivotal role in managing the front desk operations, ensuring ... Proven experience in a front desk or administrative managerial role, preferably in the automotive ...

Santa FE Mazda

Desk Manager

Santa Fe, NM · On-site

$80K - $200K/yr

The ideal candidate will play a pivotal role in managing the front desk operations, ensuring ... Proven experience in a front desk or administrative managerial role, preferably in the automotive ...

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All JobsAutomotive Desk Manager Jobs

Automotive Desk Manager information

See salary details

$37.5K

$83.8K

$124.5K

How much do automotive desk manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for automotive desk manager in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Desk Manager vs Automotive Service Advisor?

AspectAutomotive Desk ManagerAutomotive Service Advisor
CredentialsHigh school diploma; experience in automotive serviceHigh school diploma; automotive knowledge often preferred
Work EnvironmentOffice setting within a dealership or service centerCustomer-facing role in service department
Primary ResponsibilitiesOversees service desk operations, manages staff, handles customer issuesExplains repairs, recommends services, communicates with technicians and customers

The Automotive Desk Manager focuses on managing the service desk operations and staff, ensuring smooth workflow, while the Automotive Service Advisor primarily interacts directly with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Automotive Desk Manager, and why are they important?

To thrive as an Automotive Desk Manager, you need strong automotive sales knowledge, leadership abilities, and experience in dealership operations, often supported by prior sales or management roles. Familiarity with dealership management systems (DMS), CRM software, and finance tools is crucial for efficiently overseeing sales and workflow. Excellent communication, negotiation, and problem-solving skills help foster positive customer relationships and motivate sales teams. These competencies are vital for driving dealership profitability, ensuring smooth operations, and achieving high customer satisfaction.

What are some common challenges faced by Automotive Desk Managers, and how can they effectively address them?

Automotive Desk Managers often encounter challenges such as balancing customer satisfaction with dealership profitability, coordinating between sales teams and finance departments, and handling high-pressure situations during peak sales periods. Effective communication and strong organizational skills are essential for managing these dynamics. Building solid relationships with both staff and customers, staying up-to-date on inventory and financing options, and using dealership management software can help Desk Managers navigate these challenges and maintain a productive work environment.

What are Automotive Desk Managers?

Automotive Desk Managers, also known as Sales Desk Managers or Finance Desk Managers, oversee the sales process at car dealerships. They are responsible for structuring deals, ensuring paperwork accuracy, securing financing, and supporting sales staff to close transactions. Desk Managers play a key role in pricing, negotiating with customers, and maintaining profitability for the dealership. Their expertise helps streamline the car buying process and ensures compliance with dealership policies and industry regulations.
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Automotive Desk Manager jobs near you
Automotive Desk Manager

Automotive Desk Manager

Russ Darrow Automotive Group

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Russ Darrow Automotive Group rating

6.0

Company rating: 6.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

102nd of 143 rated car dealerships

Job description

The Russ Darrow Group is seeking a driven and experienced Automotive Desk Manager to lead and develop a high-performing sales team. This role is ideal for a proven automotive professional who thrives on coaching others, driving results, and delivering an exceptional customer experience.
As a Automotive Desk Manager, you will play a key role in mentoring Sales Associates, improving team performance, and helping customers through the buying process. The ideal candidate brings strong leadership skills, a track record of success in automotive sales, and a hands-on approach to desking and closing deals. This role also requires a background in F&I and would be ideal for someone who's looking to transition from an F&I role to sales/desk manager.
Responsibilities
  • Lead, motivate, and hold the sales team accountable to performance goals and standards
  • Work directly with customers and sales staff to build relationships and enhance the overall sales process
  • Assist in desking deals, structuring transactions, and closing both new and pre-owned sales
  • Train, coach, and mentor Sales Associates on proven sales techniques and product knowledge
  • Monitor and improve team productivity, including lead follow-up, appointments, and closing ratios
  • Support the development of each salesperson's pipeline and customer base
  • Facilitate ongoing sales training and team development initiatives
  • Ensure a high level of customer satisfaction throughout the sales process
  • Collaborate with F&I and other departments to ensure smooth deal flow and customer experience
  • Maintain strong knowledge of inventory, market trends, and dealership offerings

About Us
The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!!
Benefits
  • Competitive Compensation Plans
  • Full Benefits Package
  • Medical, Dental & Vision
  • 401k with Company Match
  • HSA with Company Contribution
  • PTO from day one!!
  • Growth and Advancement Opportunities

Qualifications
  • Dealership management experience
  • F&I experience
  • Must be interested in training additional sales associates and work within a team environment
  • Enthusiastic with high energy throughout the sales workday
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

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