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Automotive Bdc Manager Jobs in Raleigh, NC (NOW HIRING)

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Automotive Bdc Manager information

See Raleigh, NC salary details

$18.5K

$67.3K

$112.3K

How much do automotive bdc manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for automotive bdc manager in Raleigh, NC is $67,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $83,100.00 per year, depending on experience, location, and employer.

How do BDC agents get paid?

Automotive BDC managers and agents typically earn a combination of base salary and performance-based commissions or bonuses. Compensation often depends on metrics such as appointment setting, lead conversions, and sales volume, with some roles also offering incentives for meeting specific targets.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager, and why are they important?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

How to become a BDC manager?

To become an Automotive BDC Manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with prior BDC or sales management experience and familiarity with CRM tools. Earning relevant certifications or training in automotive sales and management can also enhance prospects.

What does a BDC manager do?

A BDC (Business Development Center) manager oversees the team responsible for generating and qualifying leads, scheduling appointments, and maintaining customer relationships to increase dealership sales. They coordinate communication between customers and sales staff, often using CRM tools, and ensure that sales processes run efficiently. Strong communication, organizational skills, and knowledge of automotive sales are essential for this role.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries plus bonuses. Compensation varies based on dealership size, location, and performance.
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Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,262 per year, or $32.3 per hour.
Internet/BDC Manager

Internet/BDC Manager

Mills Automotive Group

Henderson, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Automotive Internet Sales Manager

Classic Toyota of Henderson

Full time position with benefits. Must have experience in the automotive industry.

About Us: We are a rapidly growing automotive dealership focused on delivering exceptional customer experiences both in-store and online. As our business continues to expand, we are looking for a driven, high-energy professional who thrives in a fast-paced environment and is eager to grow with us.

Position Overview: The Automotive Internet Sales Manager will be responsible for overseeing all online sales activities, managing internet leads, and driving digital engagement that converts into showroom traffic and vehicle sales. This role requires someone who understands the automotive industry, moves quickly, and knows how to turn opportunities into results.

Key Responsibilities:

  • Manage and respond to all incoming internet leads in a timely and professional manner
  • Develop and implement strategies to increase online sales conversions
  • Train and lead the internet sales team to meet and exceed performance goals
  • Monitor CRM systems to ensure proper follow-up and lead management
  • Coordinate with the sales team to ensure a seamless customer experience from online inquiry to purchase
  • Analyze performance metrics and adjust strategies to improve results
  • Maintain strong knowledge of inventory, pricing, and current promotions

Qualifications:

  • Previous experience in automotive sales required (management experience preferred)
  • Proven track record of success in internet or digital sales
  • Strong communication and customer service skills
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Highly motivated, goal-oriented, and driven to succeed
  • Experience with CRM tools and lead management systems
  • Strong organizational and leadership abilities

What We Offer:

  • Competitive compensation package (base salary + performance bonuses)
  • Opportunities for career growth within a fast-growing dealership
  • Supportive and energetic team environment
  • Ongoing training and development

How to Apply: If you're hungry to succeed and ready to take your career to the next level with a dealership on the rise, we want to hear from you. Submit your resume today!

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