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Automotive Bdc Manager Jobs in Raleigh, NC (NOW HIRING)

Hudson Automotive Group

BDC Sales

Durham, NC · On-site

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

New

Hudson Automotive Group

BDC Sales

Durham, NC

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

New

Southpoint Honda

BDC Sales

Durham, NC · On-site

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

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All JobsAutomotive Bdc JobsAutomotive Bdc Manager JobsAutomotive Bdc Manager Jobs in Raleigh, NC

Automotive Bdc Manager information

See Raleigh, NC salary details

$18.5K

$67.3K

$112.3K

How much do automotive bdc manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive bdc manager in Raleigh, NC is $67,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $83,100.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What are the most commonly searched types of Automotive Bdc jobs in Raleigh, NC?

The most popular types of Automotive Bdc jobs in Raleigh, NC are:

What are popular job titles related to Automotive Bdc Manager jobs in Raleigh, NC?

For Automotive Bdc Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc Manager jobs in Raleigh, NC look for?

The top searched job categories for Automotive Bdc Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Bdc Manager jobs?

Cities near Raleigh, NC with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $67,262 per year, or $32.3 per hour.

Johnson Automotive - Full-Time Service BDC Representative

Johnson Automotive

Raleigh, NC • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Johnson Automotive is now accepting applications for Full-Time Service BDC Representatives. To help keep up with the increasing consumer demands in a fast-paced environment, we are seeking friendly individuals with a strong desire to provide outstanding customer service to our guests! The Service BDC is housed within the corporate offices at Johnson Lexus of Raleigh, on Capital Blvd.

Johnson Automotive, which is one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operations by hiring top performers who are eager to elevate our guests' experiences.

Essential Responsibilities:

  • Answer inbound service calls and email leads;
  • Responsible for tracking, responding to, and managing Internet service leads;
  • Schedules service appointments and liaise with Service Advisors as needed;
  • Maintain and update notes and information in the customer database;
  • Keep abreast of new features and available accessories, communicating their benefits to guests;
  • Direct guests to product information resources;
  • Maintain high customer satisfaction scores;
  • Develop career skills through regular training and instruction;
  • Learn, understand and abide by Federal, State and Local laws;
  • Some light clerical/scanning work;
  • Other duties as assigned by management.
    .

Job Requirements:

  • Minimum of 1 year of Automotive Service BDC experience required;
  • Proficient with Microsoft Office, and Xtime, a plus!;
  • CDK experience (Required)
  • Professional appearance and strong written and verbal communication skills;
  • Have the ability to work both independently and as part of a team;
  • Must be able to multi-task;
  • All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports.

Benefits:

  • Medical, dental and vision coverage available after 60 days;
  • Paid vacation after six months of full-time service;
  • Life insurance, disability insurances, and ancillary polices available;
  • 401(k) with company match;
  • Employee discounts on vehicles purchases, parts and service;
  • Advancement opportunities;
  • Competitive Pay.

Johnson Automotive is an Equal Opportunity Employer.


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