ZipRecruiter

Log In

2

Full Time Automotive Bdc Jobs in Raleigh, NC (NOW HIRING)

Holman, Inc.

BDC Consultant - Leith Honda

Raleigh, NC · On-site

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and ... On target earnings fall within the range of $70,000.00 - $75,00.00 USD annually for full time ...

All JobsAutomotive Bdc JobsFull Time Automotive Bdc JobsFull Time Automotive Bdc Jobs in Raleigh, NC

Full Time Automotive Bdc information

See Raleigh, NC salary details

$9

$17

$28

How much do full time automotive bdc jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time automotive bdc in Raleigh, NC is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is a full time automotive BDC?

A Full Time Automotive BDC (Business Development Center) representative is a professional who works in a car dealership’s customer service and sales support department. Their main responsibilities include handling inbound and outbound customer calls, setting appointments for sales or service, following up with leads, and maintaining communication with potential and existing customers. Working full time, they play a crucial role in generating business by ensuring a smooth flow of information between customers and the dealership. This position often requires strong communication skills, organizational abilities, and some knowledge of automotive sales or services. The goal of a BDC representative is to maximize dealership appointments and improve customer satisfaction.

What are the typical daily responsibilities of a full time automotive BDC representative?

A Full Time Automotive BDC (Business Development Center) representative spends most days handling inbound and outbound calls, scheduling service appointments, and following up with leads and existing customers. They update and maintain customer relationship management (CRM) systems, coordinate closely with sales and service teams, and ensure a positive customer experience from first contact to post-sale follow-up. The role also often includes responding to online inquiries, tracking performance metrics, and helping achieve dealership sales goals.

What are the key skills and qualifications needed to thrive as a full time automotive BDC representative, and why are they important?

To excel as a Full Time Automotive BDC (Business Development Center) Representative, you need strong communication skills, persuasive phone etiquette, and a basic understanding of automotive sales processes, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and call tracking tools is commonly required. Outstanding customer service, active listening, and resilience are critical soft skills for building rapport and handling objections. These abilities are essential for efficiently generating leads, nurturing customer relationships, and driving dealership sales performance.

What is the difference between Full Time Automotive Bdc vs Part Time Automotive Bdc?

AspectFull Time Automotive BdcPart Time Automotive Bdc
Work HoursTypically 40 hours per week, full scheduleFewer hours, flexible schedule
ResponsibilitiesHandling customer inquiries, appointment setting, lead managementSimilar duties but on a reduced basis
CredentialsHigh school diploma, customer service skillsSame as full time, often same certifications
Work EnvironmentDealerships, call centersSame, but with flexible shifts

Full Time Automotive Bdc roles involve a standard 40-hour workweek with comprehensive responsibilities in customer communication and lead management. Part Time Automotive Bdc positions offer similar duties but with fewer hours and flexible scheduling, making them suitable for those seeking part-time work while still performing essential Bdc functions.

Is being a full time automotive BDC a good job?

A full-time automotive BDC (Business Development Center) representative is responsible for generating leads, scheduling appointments, and managing customer inquiries, often using CRM tools. The role can offer steady income, commission opportunities, and experience in sales and customer service, but workload and performance expectations can be high. Job satisfaction depends on individual skills, work environment, and compensation structure.

What are the most commonly searched types of Automotive Bdc jobs in Raleigh, NC?

The most popular types of Automotive Bdc jobs in Raleigh, NC are:

What are popular job titles related to Full Time Automotive Bdc jobs in Raleigh, NC?

For Full Time Automotive Bdc jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Automotive Bdc jobs in Raleigh, NC look for?

The top searched job categories for Full Time Automotive Bdc jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Automotive Bdc jobs?

Cities near Raleigh, NC with the most Full Time Automotive Bdc job openings:

Full Time Automotive Bdc jobs near you

Johnson Automotive - Full-Time Service BDC Representative

Raleigh, NC • On-site

Johnson Automotive
Automobile Dealers • 501 - 1,000 employees
Learn more about Johnson Automotiveexternal

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Johnson Automotive is now accepting applications for Full-Time Service BDC Representatives. To help keep up with the increasing consumer demands in a fast-paced environment, we are seeking friendly individuals with a strong desire to provide outstanding customer service to our guests! The Service BDC is housed within the corporate offices at Johnson Lexus of Raleigh, on Capital Blvd.

Johnson Automotive, which is one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operations by hiring top performers who are eager to elevate our guests' experiences.

Essential Responsibilities:

  • Answer inbound service calls and email leads;
  • Responsible for tracking, responding to, and managing Internet service leads;
  • Schedules service appointments and liaise with Service Advisors as needed;
  • Maintain and update notes and information in the customer database;
  • Keep abreast of new features and available accessories, communicating their benefits to guests;
  • Direct guests to product information resources;
  • Maintain high customer satisfaction scores;
  • Develop career skills through regular training and instruction;
  • Learn, understand and abide by Federal, State and Local laws;
  • Some light clerical/scanning work;
  • Other duties as assigned by management.
    .

Job Requirements:

  • Minimum of 1 year of Automotive Service BDC experience required;
  • Proficient with Microsoft Office, and Xtime, a plus!;
  • CDK experience (Required)
  • Professional appearance and strong written and verbal communication skills;
  • Have the ability to work both independently and as part of a team;
  • Must be able to multi-task;
  • All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports.

Benefits:

  • Medical, dental and vision coverage available after 60 days;
  • Paid vacation after six months of full-time service;
  • Life insurance, disability insurances, and ancillary polices available;
  • 401(k) with company match;
  • Employee discounts on vehicles purchases, parts and service;
  • Advancement opportunities;
  • Competitive Pay.

Johnson Automotive is an Equal Opportunity Employer.


TAG2=SERVICE