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Auto Customer Service Jobs (NOW HIRING)

Asbury Automotive Group

Acura Service Advisor

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator ...

Asbury Automotive Group

Service Advisor

Fayetteville, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

Customer Service Representative

Poway, CA · On-site

$42K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will ...

Miller Auto Plaza

GM Service Technician

Saint Cloud, MN · On-site

... customer satisfaction and the overall continued success of Miller Auto Plaza. The position is ... Maintain repair and service records. Install equipment, components and systems. Repair electrical ...

GEICO

Customer Service Representative

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$38K - $47K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage ...

GEICO

Customer Service Representative

Getzville, NY · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage ...

GEICO

Customer Service Representative

Tampa, FL · On-site

$59K - $69K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

GEICO Customer Service Representative

Tucson, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

GEICO

GEICO Customer Service Representative

Sahuarita, AZ · On-site

$19.06 - $23.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... auto insurers in the United States. When you join our company, we want you to feel valued ... Strong customer service, interpersonal, problem-solving, and empathy skills.   * Adaptable ...

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Showing results 21-40

All JobsAutomotive JobsAuto Repair JobsAutomotive Service Advisor JobsAuto Customer Service Jobs

Auto Customer Service information

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$26

How much do auto customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for auto customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is auto customer service?

Auto customer service refers to the support provided to customers by automotive companies, dealerships, or insurance providers regarding vehicles, maintenance, repairs, warranties, and related services. Representatives help customers with inquiries about their cars, resolve issues, process claims, and provide information about products and services. The goal is to ensure customer satisfaction, address concerns efficiently, and build long-term relationships with clients in the automotive industry.

What are the key skills and qualifications needed to thrive as an auto customer service representative?

To thrive as an Auto Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and automotive terminology is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure that customers receive accurate information, prompt assistance, and a positive experience, which are vital for customer retention and business success.

What are some common challenges faced in an auto customer service role, and how can they be addressed?

One common challenge in Auto Customer Service is handling complex technical questions from customers who may be frustrated or unfamiliar with automotive terminology. Successful representatives use patience, clear communication, and active listening to guide customers through troubleshooting or service processes. Additionally, collaborating closely with technicians and sales teams is crucial to ensure accurate information and a seamless customer experience. Staying up-to-date with the latest automotive technologies and service protocols can help you provide reliable assistance and build customer trust.

What is the difference between Auto Customer Service vs Auto Sales Associate?

AspectAuto Customer ServiceAuto Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales training
Work EnvironmentDealerships, call centers, online supportShowrooms, dealerships, in-person sales
Industry UsageCustomer support roles in automotive industrySales roles in automotive industry
Common Search/ComparisonCustomer service vs sales roles in auto industry

Auto Customer Service focuses on assisting customers with inquiries, service scheduling, and support, while Auto Sales Associates primarily engage in selling vehicles and closing sales. Both roles require communication skills and industry knowledge but differ in daily tasks and objectives.

More about Auto Customer Service jobs

What cities are hiring for Auto Customer Service jobs?

Cities with the most Auto Customer Service job openings:

What states have the most Auto Customer Service jobs?

States with the most job openings for Auto Customer Service jobs include:

What job categories do people searching Auto Customer Service jobs look for?

The top searched job categories for Auto Customer Service jobs are:

Auto Customer Service jobs near you
Infographic showing various Auto Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Acura Service Advisor

Asbury Automotive Group

Greensboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

100th of 152 rated car dealerships

Job description

Job Description

Crown Acura of Greensboro, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for a Service Advisor!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for experienced service advisors to join our team, and help support our state of the art service facilities.

We run a large volume, so there is always opportunity to earn great, steady income for our advisors.

Qualifications


Job Responsibilities

  • Generating service order estimations and quotes for customers
  • Scheduling appointments, and maintaining an organized schedule
  • Conducting post-repair follow up
  • Resolving customer complaints
  • Continue to maintain Crown's value, quality, and integrity

Job Qualifications

  • Ability to work hard with limited supervision
  • Service Advisor experience preferred
  • Must be able to manage in a fast paced work environment
  • Must have great customer service skills
  • Must be able to pass pre-employments screens (Background & Drugs)


Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training
  • Promotions from Within

If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator, Service Advisor.




Apply Here: http://www.Click2Apply.net/2zvxgxc


Additional Information

All your information will be kept confidential according to EEO guidelines.

What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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