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Auto Customer Service Jobs Near Me

Caliber

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Matic

Customer Service Representative

Columbus, OH · On-site

$19.23/hr

The Importance of this Role We're looking for a Customer Service Representative to be the voice of ... Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as ...

DSMGMT, Inc

Customer Service Liaison

Obetz, OH · On-site

Columbus Fair Auto Auction is looking for a high energy Customer Service Liaison to join their growing team! The Customer Service Liaison is responsible for building and maintaining strong ...

AAAG-Ohio LLC

Customer Service Liaison

Obetz, OH

Description Columbus Fair Auto Auction is looking for a high energy Customer Service Liaison to join their growing team! The Customer Service Liaison is responsible for building and maintaining ...

AAAG-Ohio LLC

Customer Service Liaison

Obetz, OH · On-site

Columbus Fair Auto Auction is looking for a high energy Customer Service Liaison to join their growing team! The Customer Service Liaison is responsible for building and maintaining strong ...

Insight Global

Customer Service Associate

Columbus, OH · On-site

$22.12/hr

The Team The Title Administration team supports our Auto Lending business by managing vehicle title ... financial services, customer support, loan servicing, or case management environment. ● ...

Raising Cane's

Customer Service Associate

Columbus, OH · On-site

$14/hr

Customer Service Associate Starting hiring pay at: $14.00 As an important part of our team ... Auto and Renter's Insurance, and ID Theft Protection * OnePass Gym Membership Program * 401(k) With ...

Raising Cane's

Customer Service Associate

Lancaster, OH · On-site

$14/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Auto and Renter's Insurance, and ID Theft Protection * OnePass Gym Membership Program * 401(k) With ...

Raising Cane's

Customer Service Associate

Grove City, OH · On-site

$14/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced ... Auto and Renter's Insurance, and ID Theft Protection * OnePass Gym Membership Program * 401(k) With ...

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How much do auto customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for auto customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Auto Customer Service jobs near you
A map of the United States highlighting the number of Auto Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Auto Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Liaison

America's Auto Auction

Obetz, OH • On-site

Other

Re-posted 24 days ago

Job description

Customer Service Liaison

Columbus Fair Auto Auction is looking for a high energy Customer Service Liaison to join their growing team!

The Customer Service Liaison is responsible for building and maintaining strong relationships with buyers and sellers by providing proactive support, guidance, and issue resolution throughout the auction process. This role serves as a key point of contact for customers, ensuring they understand auction services, processes, and policies while delivering a positive, consistent experience.

The Customer Service Liaison helps drive customer retention, satisfaction, and engagement in a fast-paced auto auction environment. This position would require you to make customer visits throughout the central Ohio area.

Duties/Responsibilities:

  • Serves as a primary point of contact for assigned buyers and sellers.
  • Builds long-term relationships through regular communication, follow-ups, and proactive outreach.
  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Tracks and follows up on open customer requests to ensure timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Identifies trends in customer feedback and communicates insights to leadership.
  • Accurately documents customer interactions, issues, and resolutions in CRM or auction systems.
  • Maintains up-to-date customer records and communication logs.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.

Requirements

Required Skills/Abilities:

  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Strong attention to detail to ensure accurate documentation and communication.
  • Proficiency with CRM platforms, auction management systems, and Microsoft Office applications.
  • Self-motivated with a strong sense of accountability and follow-through.
  • Ability to travel throughout the central Ohio territory.

Education and Experience:

  • High school diploma or equivalent required. Associates degree in management or related field.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements:

  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

Reasonable accommodations may be made to enable persons with physical disabilities to perform the job.

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