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Auto Customer Service Jobs in Wisconsin (NOW HIRING)

Tooele Motor Company

Customer Service Representative

Stevens Point, WI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Stevens Point Auto Center Job Opportunity At Stevens Point Auto Center, we take pride in taking ... Answer customer service calls for scheduling inquiries * Respond promptly to internet, phone and ...

Caliber

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Caliber Collision has an immediate job opening for a Customer ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Caliber

Customer Service Representative

Watertown, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ability to provide personable, friendly customer service to internal and external customers ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Caliber Collision

Customer Service Representative

Middleton, WI · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ability to provide personable, friendly customer service to internal and external customers ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Caliber Collision

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ability to provide personable, friendly customer service to internal and external customers ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Caliber Collision

Customer Service Representative

Madison, WI

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ability to provide personable, friendly customer service to internal and external customers ... Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile ...

Voyager Global Mobility

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You have customer service experience, ideally in an auto-related environment (e.g. rental car, repair/service shop, auto parts or tire dealer, auto dealership, auto insurance/titling/registration etc.

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Showing results 1-20

All JobsAuto Customer Service JobsAuto Customer Service Jobs in Wisconsin

Auto Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do auto customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for auto customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is auto customer service?

Auto customer service refers to the support provided to customers by automotive companies, dealerships, or insurance providers regarding vehicles, maintenance, repairs, warranties, and related services. Representatives help customers with inquiries about their cars, resolve issues, process claims, and provide information about products and services. The goal is to ensure customer satisfaction, address concerns efficiently, and build long-term relationships with clients in the automotive industry.

What are the key skills and qualifications needed to thrive as an auto customer service representative?

To thrive as an Auto Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and automotive terminology is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure that customers receive accurate information, prompt assistance, and a positive experience, which are vital for customer retention and business success.

What are some common challenges faced in an auto customer service role, and how can they be addressed?

One common challenge in Auto Customer Service is handling complex technical questions from customers who may be frustrated or unfamiliar with automotive terminology. Successful representatives use patience, clear communication, and active listening to guide customers through troubleshooting or service processes. Additionally, collaborating closely with technicians and sales teams is crucial to ensure accurate information and a seamless customer experience. Staying up-to-date with the latest automotive technologies and service protocols can help you provide reliable assistance and build customer trust.

What is the difference between Auto Customer Service vs Auto Sales Associate?

AspectAuto Customer ServiceAuto Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales training
Work EnvironmentDealerships, call centers, online supportShowrooms, dealerships, in-person sales
Industry UsageCustomer support roles in automotive industrySales roles in automotive industry
Common Search/ComparisonCustomer service vs sales roles in auto industry

Auto Customer Service focuses on assisting customers with inquiries, service scheduling, and support, while Auto Sales Associates primarily engage in selling vehicles and closing sales. Both roles require communication skills and industry knowledge but differ in daily tasks and objectives.

What are popular job titles related to Auto Customer Service jobs in Wisconsin?

For Auto Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Auto Customer Service jobs in Wisconsin look for?

The top searched job categories for Auto Customer Service jobs in Wisconsin are:

Auto Customer Service jobs near you
Infographic showing various Auto Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Stevens Point Auto Center

Stevens Point, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Stevens Point Auto Center Job Opportunity

At Stevens Point Auto Center, we take pride in taking care of our people and our guest's. In this role, you will be handling inbound and outbound service scheduling calls, while prioritizing each guest's service experience. We take pride in creating a fun and inviting culture with personal and team goals to help you continuously grow in your role and future opportunities within our company. Hands on training and continuous guidance will be provided to help you learn and grow in your position.

Responsibilities
  • Answer customer service calls for scheduling inquiries
  • Respond promptly to internet, phone and text inquiries
  • Strive to hit daily personal and team goal metrics
  • Complete outbound service scheduling calls for future appointments needed for parts or recalls
  • Follow up with guests who missed/canceled appointments
  • Participate in being a team player and creating a positive atmosphere
  • Utilize CRM goal tracking system daily
Skills / Requirements
  • Strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Goal Oriented
  • Strong computer skills
  • Willing to submit to a pre-employment background check & drug screen
Benefits
  • Medical and Dental
  • Vision Insurance
  • Life Insurance
  • 401K Plan
  • Paid Training
  • Employee discounts on products and services
  • Growth Opportunities
  • Promote From Within
  • Above average industry pay
  • Holiday Parties & Celebration
  • Family owned and operated
  • Heavily involved in giving back to the community
  • Base hourly + Commission

Our vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do, which reflects in our everyday process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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