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Auto Customer Service Jobs in Tennessee (NOW HIRING)

The Boyd Group

CSR

Chattanooga, TN

$14.50 - $19.75/hr

Glass America is a respected leader in the auto glass industry. As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our ...

The Boyd Group

CSR

Chattanooga, TN · On-site

$14.50 - $19.75/hr

Glass America is a respected leader in the auto glass industry. As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our ...

The Boyd Group

CSR

Chattanooga, TN

$13.75 - $18.75/hr

Glass America is a respected leader in the auto glass industry. As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our ...

The Boyd Group

CSR

Chattanooga, TN · On-site

$13.75 - $18.75/hr

Glass America is a respected leader in the auto glass industry. As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our ...

Glass America

CSR

Chattanooga, TN

$13.75 - $18.75/hr

Glass America is a respected leader in the auto glass industry. As a Customer Service Representative (CSR), you are a key member of Glass America's shop operations team and instrumental in our ...

QCHI

Customer Service Representative

Dyersburg, TN · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

QCHI

Customer Service Representative

Brownsville, TN · On-site

$14/hr

As a Customer Service Representative you will: * Complete cash transactions for our customers ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

QCHI

Customer Service Representative

Bolivar, TN · On-site

$13/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

QCHI

Customer Service Representative

Shelbyville, TN · On-site

$13/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

QCHI

Customer Service Representative

Springfield, TN · On-site

$13/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great ... Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance

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Showing results 1-20

All JobsAuto Customer Service JobsAuto Customer Service Jobs in Tennessee

Auto Customer Service information

What are some common challenges faced in an Auto Customer Service role, and how can they be addressed?

One common challenge in Auto Customer Service is handling complex technical questions from customers who may be frustrated or unfamiliar with automotive terminology. Successful representatives use patience, clear communication, and active listening to guide customers through troubleshooting or service processes. Additionally, collaborating closely with technicians and sales teams is crucial to ensure accurate information and a seamless customer experience. Staying up-to-date with the latest automotive technologies and service protocols can help you provide reliable assistance and build customer trust.

What is the difference between Auto Customer Service vs Auto Sales Associate?

AspectAuto Customer ServiceAuto Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales training
Work EnvironmentDealerships, call centers, online supportShowrooms, dealerships, in-person sales
Industry UsageCustomer support roles in automotive industrySales roles in automotive industry
Common Search/ComparisonCustomer service vs sales roles in auto industry

Auto Customer Service focuses on assisting customers with inquiries, service scheduling, and support, while Auto Sales Associates primarily engage in selling vehicles and closing sales. Both roles require communication skills and industry knowledge but differ in daily tasks and objectives.

What is auto customer service?

Auto customer service refers to the support provided to customers by automotive companies, dealerships, or insurance providers regarding vehicles, maintenance, repairs, warranties, and related services. Representatives help customers with inquiries about their cars, resolve issues, process claims, and provide information about products and services. The goal is to ensure customer satisfaction, address concerns efficiently, and build long-term relationships with clients in the automotive industry.

What are the key skills and qualifications needed to thrive as an Auto Customer Service Representative, and why are they important?

To thrive as an Auto Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and automotive terminology is typically required. Patience, active listening, and a customer-focused attitude are crucial soft skills that help build rapport and resolve issues effectively. These skills ensure that customers receive accurate information, prompt assistance, and a positive experience, which are vital for customer retention and business success.
What are popular job titles related to Auto Customer Service jobs in Tennessee? For Auto Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Auto Customer Service jobs in Tennessee look for? The top searched job categories for Auto Customer Service jobs in Tennessee are:
Auto Customer Service jobs near you
Infographic showing various Auto Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.
Inside Sales Customer Support Representative

Inside Sales Customer Support Representative

Clarke Power Services Inc

Antioch, TN • On-site

$28 - $32/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Clarke Power Services rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 361 rated vehicle maintenance

Job description

Description

  Inside Sales / Customer Support RepresentativeMonday-Friday: Day Shift$28-32 per hour (based on experience)



When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits. We would like to talk with you!



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Retail focus - Customer Relationship
  • Solicit sale of new or additional services
  • Strong Data Entry Skills
  • Utilizes computer system for updating customers on ongoing repairs in shop or field, processing service invoices to include warranty claims.
  • Communicating with customer in person, over the phone and using computer
  • Handle/resolve service-related concerns
  • Responsible for writing clear and informative repair orders

EDUCATION and/or EXPERIENCE

  • 2+ years strong inside sales experience required
  • Previous diesel/auto customer service experience preferred
  • Ability to create professional relationships with customers
  • Diesel technician background a plus
  • CDL is a Plus

CERTIFICATES, LICENSES, REGISTRATIONS

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

PHYSICAL and SAFETY REQUIREMENTS

  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms.
  • The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance
  • Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.
  • The associate must be able to read and write reports. High school diploma or general education degree (GED)
  • Must be able to obtain DOT Med Card

Why should you apply?

Clarke is over 60 years strong and growing. We provide training, highly competitive salary, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:

  • Weekly Pay!
  • Medical, Dental, Vision Insurance starts first day of the month after you start!
  • Healthcare Savings Account Option with Annual Company Contribution!
  • 401K Savings Plan with Company Contribution Every Paycheck!
  • Paid Holidays and Vacation!
  • Life and Disability Insurance!
  • Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services      across the Country!
  • Work with a GREAT Team of people!

Clarke is an equal opportunity employer

What Clarke Power Services employees say

Hours and flexibility

Workplace

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