Associate Registrar Jobs (NOW HIRING)

Working Title

Associate Registrar

Administrator Level (for MPP positions only)

This position is an MPP Level II in the California State University Management Personnel Plan (MPP), reporting to the The University Registrar Director.

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Registrar's Office

Appointment Type

At-Will

Time Base

Full-Time (FTE 1.0)

Work Schedule

Monday-Friday 8:00 am-5:00 pm

Anticipated Hiring Range

$7,917.00 - $8,334.00 Per Month ($95,004.00 - $100,008.00 Annually)

Salary is commensurate with experience.

Position Summary

Position Information

Systems Leadership and Operational Oversight

Provides leadership and oversight of Registrar systems and business processes supporting registration, academic records, and enrollment-related functions. Responsible for ensuring system functionality, operational continuity, and alignment with institutional priorities.

Oversees configuration, implementation, and ongoing management of business processes within the Student Information System (SIS) and related platforms

Directs teams responsible for registration, grading, academic standing, and end-of-term processing

Leads planning and execution of key operational cycles including term setup, enrollment processing, and graduation processing

Ensures operational processes are efficient, documented, and aligned with university policy and best practices

Identifies and implements system and process improvements to enhance service delivery

Degree Planner, Audit, and Curriculum Processes

Provides leadership and oversight of degree planner and audit systems to ensure accurate representation of curriculum requirements and student degree progress.

Oversees configuration and maintenance of degree audit rules and planner tools

Ensures alignment between system setup, university catalog, and academic program requirements

Directs teams responsible for curriculum updates, degree progress tracking, and planner tools

Collaborates with academic departments and campus partners to resolve discrepancies and improve system functionality

Supports training and guidance to campus partners on degree audit processes and tools

Compliance, Reporting, and Regulatory Oversight

Provides oversight of compliance functions to ensure adherence to university, CSU, and federal and state regulations governing student records and enrollment processes.

Oversees regulatory reporting to agencies including the Chancellor's Office, National Student Clearinghouse, Department of Education, and Veterans Affairs

Serves as primary point of contact for audits, reviews, and compliance-related inquiries

Directs compliance monitoring, auditing, and quality assurance processes

Ensures timely implementation of regulatory updates and policy changes

Coordinates with campus partners to maintain institutional compliance

Data, Reporting, and Business Intelligence

Provides oversight of data and reporting functions supporting operational decision-making and institutional reporting.

Oversees development and maintenance of queries, reports, and dashboards

Ensures accuracy and integrity of student data through validation and audit processes

Supports reporting needs for campus partners and external agencies

Collaborates with Institutional Research and IT on data governance and reporting initiatives

Staff Leadership and Organizational Effectiveness

Provides leadership and supervision to staff supporting systems, compliance, and operational functions within the Registrar's Office.

Recruits, hires, trains, supervises, and evaluates staff

Establishes priorities and ensures effective allocation of resources

Promotes a culture of accountability, collaboration, and continuous improvement

Provides leadership in resolving complex operational and student-related issues

Minimum Qualifications

Bachelor's degree in Higher Education Administration, Student Affairs, Public Administration, Business Administration, or a related field

Minimum of four (4) to five (5) years of progressively responsible professional experience in a Registrar's Office, Enrollment Management, or closely related higher education environment

Experience working with a Student Information System (SIS) such as PeopleSoft / Oracle Campus Solutions or similar

Demonstrated experience interpreting and applying academic policies, procedures, and regulatory requirements (e.g., FERPA)

Experience managing or overseeing complex operational processes or systems in a higher education setting

Preferred Qualifications

Master's degree in Higher Education Administration, Student Affairs, Public Administration, or a related field

Experience within the CSU system or a public higher education environment

Experience with degree audit systems configuration (e.g., DPR, uAchieve, or similar)

Experience with data reporting, query development, or business intelligence tools

Experience managing compliance reporting or external regulatory submissions

Experience supporting or leading system implementations, upgrades, or integrations

Experience leading cross-functional initiatives or projects

Experience configuring or encoding degree audits within a Student Information System

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.