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Associate It Support Jobs in Washington (NOW HIRING)

KBR

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Auto's IT infrastructure by providing technical support, maintaining system security, and contributing ...

SpaceX

IT Support Technician

Washington, DC

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY Are you passionate about technology and ...

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed Job Duties will include * Resolve escalated Tier 1 service desk tickets. * Open and manage service ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Washington

Associate It Support information

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Washington? The most popular types of It Support jobs in Washington are:
What are popular job titles related to Associate It Support jobs in Washington? For Associate It Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Washington look for? The top searched job categories for Associate It Support jobs in Washington are:
What cities in Washington are hiring for Associate It Support jobs? Cities in Washington with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Technician

KBR

Chantilly, VA • On-site

$123K - $151K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

139th of 446 rated engineering

Job description

Title:

IT Support Technician

Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this role, you will provide end-user IT support that enables daily operations and mission success.

Why Join Us?
  • Innovative Projects: Support IT environments that enable mission-critical work.
  • Collaborative Environment: Be part of a team that values responsiveness, teamwork, and customer service.
  • Impactful Work: Ensure users have reliable, secure access to the tools they need.
Key Responsibilities
  • Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
  • Install, configure, and maintain desktop systems, laptops, printers, and standard business applications.
  • Administer user accounts, permissions, and access controls in accordance with IT policies and security requirements.
  • Respond to service desk tickets, diagnose technical problems, and resolve or appropriately escalate issues.
  • Track IT assets, support equipment moves and upgrades, and maintain accurate inventory records.
QualificationsRequired
  • Active TS/SCI with a Polygraph
  • Bachelor's degree
  • Minimum of 5 years relevant experience
  • Experience providing hands-on IT support in a desktop or service desk environment.
  • Strong troubleshooting skills for hardware, software, and basic network issues.
  • Working knowledge of Windows operating systems and common productivity tools (e.g., Microsoft Office).
  • Familiarity with user account management, permissions, and directory services (e.g., Active Directory).
  • Ability to communicate technical information clearly to non-technical users.
  • Experience documenting technical issues, resolutions, and procedures.
  • Ability to manage multiple support requests in a fast-paced environment.
  • Attention to detail and strong customer service skills.
  • Ability to lift and move equipment weighing up to 20 pounds.
Desired
  • Previous experience supporting a government or defense contractor environment.
  • Familiarity with basic server administration or endpoint management tools.
Work Environment
  • Location: On-site
  • Travel Requirements: Minimal (0-20%)
  • Working Hours: Standard business hours

Basic Compensation:

$123,800 to $151,300

This range is for the Virginia area only.

The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

Ready to Make a Difference?
Apply today and join KBR in supporting technology solutions that help enable missions that matter.

KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include a 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending accounts, disability, paid time off, or flexible work schedules. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

What KBR employees say

Pay

Benefits

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Workplace

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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