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Associate It Support Jobs in Alberta (NOW HIRING)

In this role, you will provide technical support to internal customers while ensuring the stability, integrity, and efficiency of core IT systems. You will be a key contributor to Microsoft 365 cloud ...

They will provide client on-boarding, technical expertise, and support to projects across a wide ... High school diploma required; associate's or bachelor's in a technology-related degree preferred ...

As Manager, IT Security, you will lead a capable team, strengthen security practices, and help ... Advance risk and compliance by developing standards, support policies, conducting risk assessments ...

As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire ... Support training development, change management, and post-go-live adoption so solutions are ...

Advisor IT Application Services

Calgary, AB · On-site +1

CA$85K - CA$110K/yr

Support integrations between Maximo and enterprise applications, including Oracle ERP (Finance and ... in IT support, systems analysis, business analysis, or application support environments.

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... Support solution delivery by collaborating with technology teams to scope, prototype, test, and ...

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... Support solution delivery by collaborating with technology teams to scope, prototype, test, and ...

We are seeking a Specialist I, IT Systems to join our Technology & Information Services (TIS ... In this role, you will provide technical expertise and leadership in the development, support, and ...

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure support processes are consistent, documented, and easy to replicate. * Support business reporting needs ...

Showing results 21-40

Associate It Support information

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Alberta? The most popular types of It Support jobs in Alberta are:
What are popular job titles related to Associate It Support jobs in Alberta? For Associate It Support jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Alberta look for? The top searched job categories for Associate It Support jobs in Alberta are:
What cities in Alberta are hiring for Associate It Support jobs? Cities in Alberta with the most Associate It Support job openings:
Infographic showing various Associate It Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Technician (Hybrid)

Recruitment Partners

Edmonton, AB • Hybrid

Full-time

Re-posted 6 days ago


Job description

IT Technician (Hybrid)
Our client is seeking an IT Technician to support the administration, maintenance, and continuous improvement of Microsoft Dynamics 365 Business Central and related business applications. This role serves as the primary point of contact for business users, providing technical support, system administration, user training, reporting, and process improvements while also assisting with accounting operations.
Your success will be defined by your ability to:
  • Manage and optimize the Microsoft Dynamics 365 Business Central environment to support business operations
  • Configure user access, security, workflows, and Microsoft 365 integrations
  • Provide timely technical support, troubleshoot issues, and deliver user training and documentation
  • Identify process improvement opportunities and implement system enhancements
  • Coordinate system upgrades, testing, and ERP-related projects
  • Collaborate with business users, IT teams, vendors, and consultants to resolve issues and support initiatives
  • Develop reports, dashboards, and data insights to support operational and financial reporting
  • Maintain data integrity while delivering reliable system performance and excellent user support
Your strengths include:
  • Diploma or degree in Information Technology, Business Administration, Accounting, Computer Science, or a related field
  • 3-5+ years of experience working with Microsoft Dynamics platforms, preferably Business Central
  • Experience supporting Microsoft 365 applications and cloud-based environments
  • Exposure to accounting processes, including Accounts Payable, Accounts Receivable, reconciliations, or general accounting support is an asset
  • Knowledge of Microsoft Dynamics 365 Business Central, Microsoft 365 Administration, SharePoint, Teams, ERP integrations, and workflow management
  • Experience with Power BI, reporting, and dashboard development is preferred
  • Strong analytical, problem-solving, and organizational skills
  • Excellent communication and customer service abilities
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail
If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Paul Thandi.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
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