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Assistant Service Manager Jobs in Indiana (NOW HIRING)

VIOC

Assistant Service Center Manager

Portage, IN

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Assistant Service Center Manager

Portage, IN · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

Valvoline

Assistant Service Center Manager

Munster, IN · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

Midas

Assistant Manager/ Automotive Service

Fort Wayne, IN · On-site

$45K - $55K/yr

Employee discounts Assistant Manager / Service Advisor - HIRING NOW Midas | Salary + Bonus | Start Immediately Interview Today - Start Tomorrow Fast Track to Store Manager We're looking for someone ...

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Assistant Service Manager information

See Indiana salary details

$24.7K

$54.7K

$93.7K

How much do assistant service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for assistant service manager in Indiana is $54,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $65,200.00 per year, depending on experience, location, and employer.

What does an assistant service manager do?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, often in automotive, retail, or hospitality settings. Their responsibilities typically include supervising staff, resolving customer complaints, ensuring quality service, and assisting with scheduling and training. They also help maintain inventory, enforce company policies, and may step in to handle managerial duties in the absence of the Service Manager. This role is crucial for maintaining smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant service manager?

To thrive as an Assistant Service Manager, you need strong organizational skills, customer service experience, and often a background in business administration or related fields. Familiarity with service management software, scheduling systems, and sometimes industry-specific certifications like ASE are typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for supporting staff and resolving customer issues. These competencies ensure efficient operation of service departments, high customer satisfaction, and smooth team coordination.

How does an assistant service manager typically collaborate with technicians and service advisors to ensure efficient workflow?

An Assistant Service Manager plays a crucial role in coordinating between service technicians and service advisors to maintain smooth operations. They often facilitate communication regarding repair status, prioritize tasks based on customer needs, and help resolve any technical or scheduling issues that arise. By maintaining clear records and conducting regular meetings, they help ensure that both customer satisfaction and productivity goals are met. This collaborative environment allows for prompt problem-solving and fosters a team-oriented approach within the service department.

What is the difference between Assistant Service Manager vs Service Advisor?

AspectAssistant Service ManagerService Advisor
Primary RoleSupports service operations, manages team, oversees service processesInteracts directly with customers, explains services, recommends repairs
Required CredentialsOften requires automotive or technical certifications, management experienceCustomer service skills, automotive knowledge, often certifications helpful
Work EnvironmentService department management, team supervisionCustomer-facing, sales-oriented

While both roles are vital in automotive service, the Assistant Service Manager focuses on team and process management, whereas the Service Advisor primarily handles customer interactions and service sales. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

What are the duties of an Assistant Service Manager?

An Assistant Service Manager supports the Service Manager in overseeing daily operations of a service department, including supervising staff, ensuring customer satisfaction, managing service workflows, and maintaining quality standards. They often handle scheduling, training, and resolving customer issues to ensure efficient service delivery.

What are popular job titles related to Assistant Service Manager jobs in Indiana?

For Assistant Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Assistant Service Manager jobs in Indiana look for?

The top searched job categories for Assistant Service Manager jobs in Indiana are:

What are popular job titles related to Assistant Service Manager jobs in IN?

For Assistant Service Manager jobs in IN, the most frequently searched job titles are:

Assistant Service Manager jobs near you
Infographic showing various Assistant Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,699 per year, or $26.3 per hour.

Assistant Service Center Manager

VIOC

Portage, IN

$18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

269th of 375 rated vehicle maintenance

Job description

Assistant Service Center Manager


Job Description


$18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match


As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center

Manager. You are responsible for taking the lead in helping build a high-performing team

capable of making the Valvoline Instant Oil Change (VIOC) service experience from the service

experience of all other providers. In addition to working on cars and taking care of our guests,

you will lead, train, and supervise hourly employees.


Only candidates with six months in a supervisory position will be considered.


New will hires for this position will have a starting wage of $18.50 per hour. Upon completion

of ASCM training, the wage will be increase to $20.50.


The perks and benefits we'll provide:


Competitive pay and paid time off (PTO)

Flexible work schedule: No late evenings or holidays

Paid on-the-job training - No previous automotive experience is required

Company-provided uniforms and tools

Medical and prescription drug coverage

401(k) retirement savings plan with company match

We promote from within - a commitment we are passionate about

50% discount on VIOC automotive services


Terms and conditions apply.


How you'll make a difference:


Perform oil changes and additional car maintenance services

Assist the Service Center Manager (SCM) in the daily operation and oversight of the

service center

Deliver a positive first impression to each guest with a warm and friendly greeting

Build trust and win repeat, loyal customers

Support the SCM with inventory, labor management, and financial performance of the

service center

Mentor, lead, and train the team to optimize their development

Help maintain a clean, well-organized service center and facilitate a safe and secure

working environment

Become familiar with Environmental, Health & Safety compliance and other policies

and procedures


What you'll need to succeed:

Six months of supervisory experience required, preferably in a retail environment

A friendly spirit and willingness to work as part of a customer-focused team, with

effective interpersonal and oral communication skills

Knowledge of cash handling, facility, and safety control policies and practices

Ability to occasionally lift up to 50 pounds

Be able to stand for extended periods of time and climb stairs

Comfortable working in a non-climate-controlled environment

Have full mobility and can twist, stoop, and bend

High school diploma or equivalent

English fluency in reading, writing, and speaking


How you'll advance in your career:


At VIOC, your roadmap to career advancement is limitless! With an award-winning training

program, commitment to safety, and fair and honest values, we're here to help you reach

every milestone.


Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All

qualified applicants will receive consideration for employment without regard to race, color,

religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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