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Assistant Remote Chat Operator Jobs (NOW HIRING)

IT Project Manager

$100K - $119K/yr

Proficient in remote chat service delivery and knowledge of the capabilities and limitations of equipment configuration, operating systems, utility programs, software applications. Knowledge of ...

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... * Assist users remotely through phone support, chat support, and remote access tools ... Familiarity with Windows and Mac operating systems. * Excellent verbal and written communication ...

New

$21/hr

... various input channels (Chat, Voice, Email, Case, Social Media, etc.). May serve as an ... Analyze unit operating practices and recommend revisions to improve established procedures. Provide ...

Forklift Operator

$17.50 - $20.50/hr

Remote Office Administrative Assistant KYNY Group Location: 873 Dunbarton Rd, Montgomery, AL, 36117 ... or chat. Monitor and manage email inboxes, responding to routine inquiries and flagging urgent ...

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Assistant Remote Chat Operator information

What is the difference between Assistant Remote Chat Operator vs Customer Service Representative?

AspectAssistant Remote Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformsRemote or in-office, call centers or online
Industry UsageCustomer support, tech support, e-commerceRetail, telecom, banking, tech
Search & Comparison IntentYesYes

The Assistant Remote Chat Operator and Customer Service Representative roles share similarities in credentials and work environment, often serving customers via online platforms. However, the Assistant Remote Chat Operator typically focuses solely on chat-based support, while Customer Service Representatives may handle calls and emails as well. Both roles are essential in customer support industries and are frequently compared by job seekers seeking remote support positions.

More about Assistant Remote Chat Operator jobs
What cities are hiring for Assistant Remote Chat Operator jobs? Cities with the most Assistant Remote Chat Operator job openings:
What are the most commonly searched types of Remote Chat Operator jobs? The most popular types of Remote Chat Operator jobs are:
What states have the most Assistant Remote Chat Operator jobs? States with the most job openings for Assistant Remote Chat Operator jobs include:
What job categories do people searching Assistant Remote Chat Operator jobs look for? The top searched job categories for Assistant Remote Chat Operator jobs are:
Infographic showing various Assistant Remote Chat Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Remote Email/Chat/Text Customer Service Representative

North American Learning Institute

Orlando, FL โ€ข Remote

$41K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

High-Performance Team | Orlando-Based Training

This is NOT your typical customer service role.

At North American Learning Institute (NALI), we donโ€™t hire average; we build high-performance operators.

This is a fast-paced, detail-intensive role where accuracy, communication, and decision-making under pressure matter every single day.

If you thrive on high standards, growth, and being the best at what you do, keep reading.

As a Customer Service Representative at NALI, youโ€™ll be a front-line team member responsible for guiding students and partners through their journey.

Youโ€™ll communicate primarily through email, chat, and text (with occasional phone calls), helping resolve issues, answer questions, and ensure a smooth experience.

You are the face of NALI in every interaction. Your ability to communicate clearly, think critically, and execute with accuracy directly impacts our students and partners every day.

Before You Apply, Non-Negotiables:

  • Availability for nights, weekends, and holidays
  • Managing multiple systems and conversations at once
  • Close attention to detail, small mistakes matter
  • Working in a performance-driven environment with accountability
  • Discipline to work independently in a remote setting after training
  • Resides in the Orlando, Florida area.

If that excites you, youโ€™ll thrive here.

Whatโ€™s In It For You:

  • High-performance, growth-focused team environment
  • Clear path for performance-based promotions
  • Competitive compensation: $41,600 to $52,000 per year
  • 100% company-paid health, dental, and vision insurance
  • 401(k) with 3% company match
  • Life insurance with ADD coverage
  • 80 hours PTO
  • Work-from-home flexibility after training
  • In-person onboarding and training support in Orlando
Responsibilities
  • Deliver high-quality customer support through email, chat, text, and occasional phone communication
  • Manage multiple conversations and systems at the same time while maintaining accuracy
  • Troubleshoot student issues and provide clear, effective solutions
  • Apply company policies and procedures correctly in real-time situations
  • Communicate professionally and empathetically with students and partners
  • De-escalate challenging situations while maintaining control and confidence
  • Prioritize tasks and manage time effectively in a fast-paced environment
  • Execute quickly without sacrificing attention to detail
Qualifications
  • 1โ€“3+ years of customer service experience (email and chat preferred)
  • Strong written communication skills
  • Tech-savvy and comfortable working across multiple systems
  • Analytical and solution-oriented
  • Reliable, disciplined, and consistent
  • Fluent in English (Spanish is a strong plus)
Compensation

$41,600 - $52,000/year

About North American Learning Institute

NALI is a fast-growing leader in online education, serving students across the U.S. and Canada.

We are building a high-performance team where talent is recognized, hard work is rewarded, and growth is earned.

This is not a place to coast, itโ€™s a place to level up.

Final Word:ย Weโ€™re not looking for just anyone.

Weโ€™re looking for someone who takes pride in their work, wants to grow, and shows up ready to perform.

If thatโ€™s you, apply!