... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Tier 1 Help Desk - Remote
Washington, DC · Remote
$18/hr
Handle incoming support requests through phone, chat, email, and ticketing systems * Troubleshoot ... Windows operating systems * Microsoft Office products * Web-based applications and remote support ...
Quick apply
Tier 1 Help Desk - Remote
Washington, DC · Remote
$18/hr
Handle incoming support requests through phone, chat, email, and ticketing systems * Troubleshoot ... Windows operating systems * Microsoft Office products * Web-based applications and remote support ...
Occupational Therapy Assistant (COTA) - Remote
Washington, DC · On-site +1
$27 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Occupational Therapy Assistant (COTA) - Remote
Washington, DC · On-site +1
$27 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Arlington, VA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Arlington, VA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Germantown, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Germantown, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Washington, DC · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Washington, DC · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... We are a therapist-owned and operated organization * Career Advancement - We believe in recognizing ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Columbia, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Columbia, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Germantown, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Germantown, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Columbia, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Columbia, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Silver Spring, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Silver Spring, MD · On-site +1
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Silver Spring, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Silver Spring, MD · Remote
$1.8K - $3.5K/wk
As a Remote Logistics Coordinator , you'll assist with scheduling, communication, and freight ... Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ...
Program Operations Specialist
Baltimore, MD · On-site +1
Remote and on-site work may be required depending on client needs. Williams Consulting LLC (WCLLC ... * Assist in creating and refining response scripts for text and chat communications. * Ensure ...
Program Operations Specialist
Baltimore, MD · On-site +1
Remote and on-site work may be required depending on client needs. Williams Consulting LLC (WCLLC ... * Assist in creating and refining response scripts for text and chat communications. * Ensure ...
Support operating system upgrades, patch management, and deployments. * Troubleshoot and support ... Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate ...
New
Quick apply
Support operating system upgrades, patch management, and deployments. * Troubleshoot and support ... Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate ...
New
Crisis Services Shift Lead
Oakton, VA · Remote
$23 - $27/hr
... chat, and text crisis services. The Shift Lead ensures smooth shift execution by supporting Crisis ... Remote PRIMARY DUTIES: * Provide real-time operational oversight and support to Crisis Workers ...
Quick apply
Crisis Services Shift Lead
Oakton, VA · Remote
$23 - $27/hr
... chat, and text crisis services. The Shift Lead ensures smooth shift execution by supporting Crisis ... Remote PRIMARY DUTIES: * Provide real-time operational oversight and support to Crisis Workers ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Quick apply
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Quick apply
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Gen AI CCAS Application Developer
Gaithersburg, MD · Remote
$56.23 - $63/hr
Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and ... Configure S3 storage for call and chat transcripts with encryption and retention policies. * Write ...
Assistant Remote Chat Operator information
What is the difference between Assistant Remote Chat Operator vs Customer Service Representative?
| Aspect | Assistant Remote Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, online chat platforms | Remote or in-office, call centers or online |
| Industry Usage | Customer support, tech support, e-commerce | Retail, telecom, banking, tech |
| Search & Comparison Intent | Yes | Yes |
The Assistant Remote Chat Operator and Customer Service Representative roles share similarities in credentials and work environment, often serving customers via online platforms. However, the Assistant Remote Chat Operator typically focuses solely on chat-based support, while Customer Service Representatives may handle calls and emails as well. Both roles are essential in customer support industries and are frequently compared by job seekers seeking remote support positions.
What are the most commonly searched types of Remote Chat Operator jobs in Washington? The most popular types of Remote Chat Operator jobs in Washington are:
What are popular job titles related to Assistant Remote Chat Operator jobs in Washington? For Assistant Remote Chat Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Assistant Remote Chat Operator jobs in Washington look for? The top searched job categories for Assistant Remote Chat Operator jobs in Washington are:
What cities in Washington are hiring for Assistant Remote Chat Operator jobs? Cities in Washington with the most Assistant Remote Chat Operator job openings:
Temporary
Posted 13 days ago
Job description
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
6 month contract
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements
HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred
Strong interpersonal communication skills with a high degree of empathy is a must
Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required
Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required
Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required
Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus
Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration
Employment Type: US Temporary FT