Assistant Remote Chat Operator Jobs in Matteson, IL

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our remote team. This full-time position allows you to deliver exceptional mental health counseling from the comfort of your home, contributing to the psychological well-being of our diverse clientele.

About the Organization

Located in the vibrant city of Chicago, Illinois, Chat and Change Mental Health is a community-focused health clinic devoted to promoting mental wellness through accessible and evidence-based therapy. Our mission is to provide support and healing to individuals dealing with various mental health challenges, prioritizing inclusivity and understanding in all of our services. We are committed to fostering an environment where both our clients and providers can thrive.

Work Environment

This position is 100% remote, enabling you to create a flexible work schedule that suits your lifestyle. You will utilize our user-friendly counselor portal for scheduling, booking clients, and conducting video consultations. While working independently, you will have the support of a collaborative and innovative team focused on delivering high-quality care.

Key Responsibilities

• Provide ethical and compassionate individual mental health counseling through secure video platforms, ensuring a supportive and understanding environment for clients.
• Employ solution-focused and evidence-based treatment modalities tailored to meet the unique needs of each client.
• Develop individualized treatment plans that address the personal goals and challenges of your clients, integrating their feedback into the therapeutic process.
• Facilitate client self-exploration, helping them gain insights into their experiences, emotions, and interpersonal relationships.
• Monitor treatment progress, adjusting plans as necessary, and assist clients in building healthy coping strategies to manage life's challenges.

Patient Population / Client Focus

Our clientele consists of individuals seeking help for a range of mental health issues, including anxiety, depression, trauma, and relationship challenges. As a counselor at Chat and Change Mental Health, you will have the opportunity to work with a diverse population, addressing unique needs through personalized care approaches that reflect cultural sensitivity and awareness.

Qualifications

• A Master’s degree in Counseling or a related field is required.
• Active and unrestricted Clinical Professional Counselor (LCPC) license in the state of Illinois.
• The ability to practice independently without supervision.
• Excellent interpersonal and communication skills, with a strong empathetic orientation for client connections.
• Proficiency in technology, as counseling will be conducted primarily using telehealth platforms.

Preferred Experience

• Previous experience in providing online counseling services is advantageous, though not mandatory.
• Familiarity with a variety of therapeutic modalities, particularly solution-focused therapy and cognitive behavioral techniques.
• A passion for continuous professional development and a desire to stay updated on best practices in mental health counseling.

Compensation and Benefits

• Competitive annual salary range of $90,000 to $100,000, commensurate with experience and hours worked.
• Enjoy the flexibility to create your own work hours and fully remote work from home.
• Receive a sign-on bonus to welcome you to our team.
• Benefit from a personalized caseload, ensuring your clients align with your areas of expertise and preferences.
• Monthly healthcare stipend offered to full-time counselors.
• Weekly direct deposit for ease of access to your earnings.

Career Growth Opportunities

At Chat and Change Mental Health, we value professional growth and development. You will have access to continuing education opportunities, professional mentorship, and the possibility of engaging in specialized training to enhance your skills. As we expand our services, there may also be opportunities for advancement within the organization.

Why Join Our Team

By joining Chat and Change Mental Health, you become part of a mission-driven organization that prioritizes ethical practice and client well-being. Our supportive and innovative environment encourages collaboration and growth, allowing you to focus on delivering therapeutic excellence. We believe in providing providers with the tools and resources needed to succeed, making it both rewarding and fulfilling to work with us.

Application Information

If you are passionate about making a significant difference in the lives of others and wish to be part of a respectful and supportive team, we encourage you to apply! Please submit your resume and a cover letter outlining your qualifications and experience, along with your active licensure details, as part of your application.