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Assistant Relocation Counselor Jobs (NOW HIRING)

TRC Global Mobility, Inc

Relocation Counselor II

$50K - $70K/yr

Position Overview The Relocation Counselor II (RC II) is the primary contact for our customers and ... Review and approve leases for international transferees. * Assist international transferees with ...

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Assistant Relocation Counselor information

What is the difference between Assistant Relocation Counselor vs Relocation Coordinator?

AspectAssistant Relocation CounselorRelocation Coordinator
CredentialsTypically requires a high school diploma or associate degree; certifications in relocation or counseling are a plusUsually requires similar education; certifications in logistics or project management may be preferred
Work EnvironmentOffice setting, client meetings, and support roles in relocation firms or HR departmentsOffice-based, coordinating logistics and services for relocations
Employer & IndustryRelocation companies, HR departments, corporate mobility teamsRelocation firms, corporate HR, logistics companies
Search & Comparison IntentOften searched together due to similar roles in relocation support

The main difference is that an Assistant Relocation Counselor primarily provides client support and counseling during relocations, while a Relocation Coordinator manages the logistics and coordination of the entire relocation process. Both roles require similar credentials and work environments, but their focus areas differ within the relocation industry.

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What cities are hiring for Assistant Relocation Counselor jobs? Cities with the most Assistant Relocation Counselor job openings:
What are the most commonly searched types of Relocation Counselor jobs? The most popular types of Relocation Counselor jobs are:
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What job categories do people searching Assistant Relocation Counselor jobs look for? The top searched job categories for Assistant Relocation Counselor jobs are:
Assistant Relocation Counselor jobs near you
Infographic showing various Assistant Relocation Counselor job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Relocation Counselor

Howard Hanna Holdings

Pittsburgh, PA • On-site

Full-time

Posted 23 days ago

Job description

The Relocation Counselor is responsible for overseeing the relocation process
Job Summary:
Relocation Horizons, Inc. is Howard Hanna Company's Full Service Third Party Relocation Management Company.
Providing global relocation management services for corporations all over the world. With over 50 years of experience in the industry, Relocation Horizons understands the importance of the entire relocation process and is committed to providing quality service to customers that is cost-effective without compromising the employee's level of service.
In this role, you will be the liaison facilitating the full relocation of our corporate clients transferring employees. You will guide them through the entire process of their relocation, conducting needs assessments, coordinating services and serving as a valuable resource to them throughout the process. This position leverages customer service skills to ensure our clients are happy with their experience with us.
Global Full-service Relocation Management | Relocation Horizons
Essential Job Responsibilities:
  • Develop rapport and maintain regular and positive contact with transferring employee using verbal and written communication
  • Relocation policy consultation - review and explain client relocation policies, procedures and benefits to transferees; manage policy components to assure compliance; manage policy exceptions as directed by the client.
  • Relocation services - assess transferee needs and provide services and resources to meet those needs; manage and coordinate services and benefits to include temporary living, home marketing and home sale (BVO), mortgage resources, home purchase, rental-departure and destination, household goods move.
  • Realtor management - ensure the assigned agents perform all necessary tasks related to the sale and purchase; review and analyze agent BMAs and marketing plan.
  • Expense management - enter/code transferee's relocation expenses and submit for payment and reimbursement. Track relocation allowances and provide monthly expense reporting to corporate clients.
  • Monthly relocation reporting- provide monthly drill down reports using the Erelocation software as well as track each employee's relocation and provide monthly updates to the corporate clients. Ensure data integrity in the system for tracking purposes.
  • Relocation estimates - prepared relocation estimates for corporate client to utilize in the offer process for new hires and internal transfers
  • Other - Home Sale: order title, review title commitment, generate listing paperwork, review & sign off on agreement of sale, order and review appraisals and home inspections, prepare acquisition agreements and equity disbursement instructions, ensure wire are sent and received.
  • Relocation Policies: maintain a working knowledge of corporate client policies and administer client relocation policies; Accounting: processing and preparing referral fees for deposit; reviewing/entering/submitting all transferee expenses for reimbursement/payment. File Management: entering RHI referrals into Profit Power, eRelo, ReloXchange databases.
  • If there is a need beyond the client policy, work with the Operations or Business Development team to determine if an exception can be approved by the client and document a necessary
  • Escalate issues as appropriate, partnering with the Operations and Business Development team to ensure on-going client/customer satisfaction
  • Maintain a transferee satisfaction rate of no less than 95% on transferee survey responses
  • Maintain files in a timely and accurate manner in erelocation or applicable tracking system including updating actions, document uploads, data entry and applicable note for each relocation
  • Recommend opportunities for cost saving and efficiencies to manager, client and account manager or transferee
  • Recognize and identify cross-selling opportunities based on transferee needs to generate new sources for revenue
  • Participate in desk coverage as needed
  • Able to maintain regular and predictable attendance
  • Assist with other job duties as needed
Minimum Requirements
  • 3+ years of experience in customer service
  • Relocation or real estate industry experience, a plus
Other Qualifications
  • Excellent verbal and written communication skill and the ability to develop appropriate correspondence both internally and externally
  • Be organized and have the ability to prioritize commitments and projects
  • Demonstrate attention to detail, accuracy and ability to follow data entry/department standards
  • Demonstrate ability to think critically and problem solve
  • Act with persistence and tact in resolving issues both internally and externally
  • Strong customer relations skills that include the ability to work with discretion and integrity
  • Demonstrate highest level of professionalism in both appearance nad behavior
  • Proficient in Microsoft Office
  • Strong work ethic with some need to be able to travel to meetings and training events

HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

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