Assistant Alternative Dispute Resolution Jobs (NOW HIRING)

BBB National Programs

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.

YOUR IMPACT

As the Assistant General Counsel, you will advance our mission as a member of the corporate legal team reporting to the General Counsel. You will be a key team member of BBB National Program’s legal function, providing comprehensive legal support as a solutions-oriented advisor, partnering closely with the leadership and program teams across a variety of legal disciplines. This role is part of an entrepreneurial environment and will contribute to the growth of our organization. This position involves a broad range of responsibilities – from managing legal matters related to our dispute resolution programs to drafting contracts and advising on emerging legal issues. The Assistant General Counsel will work closely with the General Counsel and other senior leaders, contributing to strategic decision-making and helping to mitigate legal risks across the organization’s programs and operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide hands-on legal advice and support for a variety of legal matters including contracting, dispute resolution services, litigation, intellectual property, technology, employment, marketing, antitrust, risk, regulatory and data privacy matters.
• Serve as legal counsel to the BBB AUTO LINE and other dispute resolution programs including with respect to regulatory compliance, program rules, audits and program participant matters.
  • Mitigate the risk of litigation, respond to third-party subpoenas and document requests, and assist with the organization’s litigation matters.
  • Serve as a strategic advisor and thought leader on organizational strategy and plans from a legal, regulatory, and reputational risk perspective.
  • Build and maintain scalable and effective processes for providing legal input related to risk, vendor management, AI, technology, and corporate governance and assist with policies related to the same.
  • Maintain and manage IP portfolio including trademark prosecution and maintenance.

WHAT YOU WILL BRING

Must have:

• Juris Doctor (JD) with 5+ years of relevant experience
• Admitted to practice law in at least one U.S. jurisdiction and in good standing
• Transactional law experience (e.g., handling various vendor contracts including SaaS agreements and other technology agreements)
• Litigation experience or experience with alternative dispute resolution
• Demonstrated ability to handle a wide range of legal matters
• Strong business acumen, an ability to think strategically and negotiation abilities to grow the organization
• High level of professionalism, sound judgment and integrity
• Ability to work independently with minimal supervision as well as collaboratively as part of a team
• Excellent written and verbal communication skills
• Ability to anticipate legal issues or risks and see around the corner
• Excellent time management skills and ability to multi-task and prioritize work
• Creative problem-solving ability and excellent analytic skills
• Fluent with Microsoft Office applications; ability to learn new applications and adopt new technology and skills quickly

Let us know if you have:

• Fortune 500 in-house counsel experience
• Non-profit in-house counsel experience
• A major law firm or the government (federal or state) experience
• Alternative dispute resolution, “lemon” laws, consumer warranty laws, or class action litigation experience

WHAT WE OFFER:

At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.

Health & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance.

Financial Well-Being: Build your retirement savings with our 401k plan matching up to 7% of your contributions.

Time Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and sick leave.

Wellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.

Environment: Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission.

The anticipated hiring range for this position is $140,000 to $150,000 annually. Actual compensation will be based on relevant experience, skills, education, and other job-related factors.

BBB National Programs is Great Place to Work® Certified and has been named as a Best Place to Work for Working Daughters.

BBB National Programs is proud to be an equal employment opportunity employer.