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Assistant Account Representative Jobs (NOW HIRING)

Central Research

Account Representative

Lowell, AR · On-site

Job Summary The Account Representative is responsible for performing collection activities on ... daily outlines * Assist with collector productivity monitoring through reports and daily ...

Nabozny & Associates, Inc.

Account Representative

Osseo, MN · On-site +1

$60K - $80K/yr

Training & development Account Representative Sales & Customer Support American Family Insurance ... You will assist both new and existing customers by discussing coverage options, answering policy ...

Catch Vibe Voice

Account Representative

Baton Rouge, LA · On-site

Catch Vibe Voice is seeking a motivated and professional Account Representative to join our growing ... Maintain and strengthen relationships with clients and business partners * Assist customers with ...

Securitas

Assistant Account Manager

Miami, FL · On-site

$68K - $70K/yr

Position Title: Assistant Account Manager Location: Miami, FL Summary: The Assistant Account ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

Graymont Limited

Account Representative

West Bend, WI · On-site

United States - WI - West Bend Account Representative Full-Time, Permanent North America Central ... Logistics, Service & Operations Support • Assist with supply chain and service-level reporting ...

Alphabe Insight Inc

Account Representative

New Orleans, LA · On-site

$60K - $66K/yr

We are seeking a motivated and detail-oriented Account Representative to join our team. The ideal ... Identify and pursue opportunities for account growth and expansion. * Assist in resolving client ...

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Assistant Account Representative information

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How much do assistant account representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for assistant account representative in the United States is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Assistant Account Representative typically does not earn $10,000 a month without a degree, as this level of income is uncommon for entry-level or support roles. High-paying jobs that can reach this income level without a degree often involve sales, entrepreneurship, or specialized trades, but they usually require significant experience, skills, or certifications. Most roles with such earnings are in sales, real estate, or business ownership rather than administrative support positions.

What are the key skills and qualifications needed to thrive as an Assistant Account Representative, and why are they important?

To thrive as an Assistant Account Representative, you need strong organizational, communication, and basic accounting skills, typically supported by a high school diploma or associate degree in business or a related field. Familiarity with CRM software, spreadsheets, and office productivity tools is commonly required. Attention to detail, customer service orientation, and the ability to multitask effectively set high performers apart. These skills are essential for accurately managing client accounts, supporting senior representatives, and ensuring client satisfaction.

What does an account representative do?

An account representative manages client accounts by building relationships, understanding client needs, and providing solutions to ensure customer satisfaction. They often handle communication, process orders, and coordinate with internal teams to meet client requirements, using tools like CRM software. Strong communication and organizational skills are essential for success in this role.

What are some typical challenges an Assistant Account Representative might face in managing client expectations?

Assistant Account Representatives often act as a communication bridge between clients and the internal team. A common challenge is balancing client requests with what can realistically be delivered within deadlines and budget constraints. It’s important to manage expectations by providing clear, timely updates and proactively addressing any potential issues. Developing strong organizational and interpersonal skills can help build trust with clients and ensure smooth collaboration with account managers and other team members.

What does an Assistant Account Representative do?

An Assistant Account Representative provides support to account managers and representatives by handling administrative tasks, communicating with clients, and helping to manage client accounts. Their responsibilities typically include preparing reports, processing paperwork, answering client inquiries, and assisting with account maintenance. This role is crucial for ensuring smooth operations within the account management team and maintaining positive client relationships.

What is the difference between Assistant Account Representative vs Customer Service Representative?

AspectAssistant Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, retail, or office settings, assisting customers directly
Employer & Industry UsageInsurance, finance, and sales industriesRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentUnderstanding entry-level roles supporting account managementAssisting customers with inquiries and issues

The Assistant Account Representative typically supports account management tasks within industries like insurance or finance, requiring some industry-specific knowledge. Customer Service Representatives focus on assisting customers directly, often in retail or service sectors. While both roles involve client interaction, the Assistant Account Representative often handles more specialized account-related duties, whereas Customer Service Representatives primarily address customer inquiries and issues.

What cities are hiring for Assistant Account Representative jobs? Cities with the most Assistant Account Representative job openings:
What are the most commonly searched types of Account Representative jobs? The most popular types of Account Representative jobs are:
What states have the most Assistant Account Representative jobs? States with the most job openings for Assistant Account Representative jobs include:
Assistant Account Representative jobs near you

Account Representative

Central Research

Lowell, AR • On-site

Full-time

Posted 8 days ago

Central Research Inc. rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

11th of 430 rated business services

Job description

Job Summary
The Account Representative is responsible for performing collection activities on receivables. The Account Representative will locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. The Account Representative will resolve issues of a non-routine nature as necessary, as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
Responsibilities & Duties:
  • Communicate with debtors in regard to the repayment of their delinquent debt.
  • Achieve assigned goals (fee, postdate, liquidation, and/or consolidation applications taken- specified by line of business)
  • Make required number of phone calls daily as determined by management
  • Profile debtors and obtain financial information. Update demographic and financial information for each call
  • Refer accounts for legal or administrative wage garnishment processes if applicable, as dictated by department and/or client requirements
  • Perform skip tracing to locate debtors
  • Use skip-tracing tools to locate the debtor in the most efficient manner
  • Locate required number of skip accounts as determined by management
  • Effectively communicate with third parties to obtain location information
  • Profile accounts that are determined un-locatable or exhausted
  • Ensure all accounts are worked within client standards and Federal regulations
  • Maintain specified file of accounts per client standards
  • Work within FDCPA, state regulations, department/division, and CRI Compliance Policies
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications

Additional Responsibilities & Duties:
  • Maintain continuing education and training in industry career development
  • Maintain current knowledge of and comply with all federal and state regulations governing collections including FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management
  • Integrate information obtained through training sessions and policy changes into daily outlines
  • Assist with collector productivity monitoring through reports and daily productivity measurements as directed
Skills & Requirements
Educational Requirements:
  • Must have a High School Diploma or GED

Experience Requirements:
  • Microsoft Windows and PC experience
  • Basic keyboarding skills
  • Minimum of 6 months' collections experience preferred
  • Experience with internet search engines preferred

Knowledge, Skills & Abilities:
  • Clean background required in order to obtain mandatory license for collecting.
  • Strong verbal communication skills
  • Good mathematical and analytical skills
  • Ability to meet aggressive daily, weekly, and monthly production and quality goals
  • Ability to work flexible day, evening and weekend hours as required
  • Knowledge of federal and state regulations governing collections including FDCPA, Privacy Act and FCRA preferred

Other Information:
  • Hand dexterity
  • Able to talk, read and hear clearly
  • Occasionally required to stand or walk and lift and/or move up to 25 pounds
  • Employee works in an office environment. Employee sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; and reads and comprehends information from a computer terminal and/or written resources.
  • Must be able to complete and pass level 5C clearance that will be completed during training.

Equal Opportunity Employer:
Central Research is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. .
If you'd like to view a copy of the company's affirmative action plan, please call 703-382-1970.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our recruiting office at (703) 382-1363. This telephone line is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company.
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