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Arbitration Forums Jobs (NOW HIRING)

Madison Approach

Paralegal

Islandia, NY · On-site

$65K - $75K/yr

Coordinate with insurance carriers, opposing counsel, and arbitration forums * Monitor case files and proactively identify next steps and upcoming deadlines * Prepare materials for arbitration ...

Madison Approach

Paralegal

Armonk, NY

$65K - $78K/yr

Coordinate with insurance carriers, opposing counsel, and arbitration forums * Monitor case files and proactively identify next steps and upcoming deadlines * Prepare materials for arbitration ...

Berkley

Recovery Litigation Manager

Urbandale, IA · On-site

TECHNICAL SKILLS REQUIRED: • Knowledge of Tort Law and Arbitration Forums' Rules and Regulations. • Knowledge of bodily injury and property damage claims. • Ability to deal tactfully and ...

Berkley

Recovery Litigation Manager

Urbandale, IA · On-site

Knowledge of Tort Law and Arbitration Forums' Rules and Regulations. Knowledge of bodily injury and property damage claims. Ability to deal tactfully and courteously with claimants, insurance ...

Berkley

Recovery Litigation Manager

Urbandale, IA · On-site

TECHNICAL SKILLS REQUIRED: • Knowledge of Tort Law and Arbitration Forums' Rules and Regulations. • Knowledge of bodily injury and property damage claims. • Ability to deal tactfully and ...

Legal Edge Talent LLC

Litigation Associate

Chicago, IL

$120K - $180K/yr

... arbitration forums across the country. Key Responsibilities Represent clients in complex litigation and arbitration from inception through resolution Draft pleadings, dispositive motions, briefs, and ...

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How much do arbitration forums jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for arbitration forums in the United States is $31.85, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $35.58 per hour, depending on experience, location, and employer.

What is an arbitration forums job?

An Arbitration Forums job typically involves working for Arbitration Forums, Inc. (AF), a nonprofit organization that manages dispute resolution programs for the insurance and claims industry. Employees may work in areas such as claims arbitration, case management, customer support, or technology to facilitate fair and efficient resolutions between insurers. Roles often require knowledge of insurance policies, legal principles, and strong analytical skills. AF provides a structured process to resolve disputes without litigation, helping insurers and other entities save time and costs.

What are the typical daily responsibilities for roles at Arbitration Forums, Inc.?

Team members at Arbitration Forums, Inc. are typically responsible for reviewing and processing arbitration filings, managing case documentation, and ensuring all relevant parties are kept informed throughout the dispute resolution process. They may also participate in facilitating hearings, analyzing evidence, and maintaining compliance with industry regulations and organizational guidelines. Collaboration with insurance representatives, legal professionals, and other internal departments is common, ensuring that each case moves through the arbitration process efficiently. This role often requires strong organizational skills to balance multiple cases simultaneously and maintain high standards of accuracy and fairness.

What are the key skills and qualifications needed to thrive in the Arbitration Forums position, and why are they important?

To thrive at Arbitration Forums, Inc., professionals need a strong understanding of dispute resolution processes, knowledge of insurance or legal concepts, and attention to detail, often supported by a degree in business, law, or a related field. Familiarity with case management systems, online arbitration platforms, and relevant certifications in arbitration or claims management are commonly beneficial. Outstanding communication, problem-solving, and organizational skills help individuals manage cases efficiently and interact effectively with clients and stakeholders. These capabilities are essential to ensure fair, timely, and accurate resolution of arbitration cases in a high-volume, deadline-driven environment.

How do you become an arbitration forums arbitrator?

To become an arbitration forums arbitrator, candidates typically need relevant experience in dispute resolution, legal knowledge, or industry-specific expertise, and must complete any required training or certification programs offered by the arbitration organization. Applicants usually submit an application and undergo a review process before being appointed as arbitrators. Strong communication skills and impartiality are essential for success in this role.

What qualifications do you need to become an arbitration forums arbitrator?

To become an arbitration forums arbitrator, candidates typically need relevant experience in dispute resolution, strong communication skills, and knowledge of arbitration procedures. Some roles may require certification in arbitration or mediation and a background in law, finance, or related fields.
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Arbitration Forums jobs near you
Infographic showing various Arbitration Forums job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 57% In-person, 7% Hybrid, and 36% Remote job distribution, with an average salary of $66,243 per year, or $31.8 per hour.

Digital Experience Platform (DXP) Developer

Arbitration Forums Inc.

Tampa, FL • Remote

Full-time

Posted 14 days ago

Job description

DEPARTMENT: Data Insights and Innovation

JOB TITLE: Digital Experience Platform (DXP) Developer

JOB CODE: DXPD

REPORTS TO: Manager, AI Solutions

FLSA STATUS: Exempt

EMPLOYMENT TYPE: Full-Time


JOB PURPOSE:

This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).


The Digital Experience Platform (DXP) Developer is responsible for designing, developing, and enhancing Arbitration Forums' member-facing digital experience platform. This role plays a key part in delivering unified and personalized member experience by building and maintaining a centralized portal that provides seamless access to business applications, analytics dashboards, reports, APIs, content, and self-service capabilities.


The DXP Developer works closely with business stakeholders, product teams, architects, and technology partners to create engaging, secure, and scalable digital experiences. This role is responsible for implementing personalization capabilities, user and member persona management, platform integrations, and digital experiences that improve member engagement and satisfaction.


This role is expected to interact with AF employees and members to solicit feedback on digital experiences, platform usability, and solution effectiveness, and to make recommendations for continuous improvement based on customer insights and business needs.


DEPARTMENTAL EXPECTATION OF EMPLOYEE
  • Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model 
  • Acts as a role model within and outside AF. 
  • Performs duties as workload necessitates. 
  • Maintains a positive and respectful attitude. 
  • Communicates regularly with the departmental leader about department issues. 
  • Demonstrates flexible and efficient time management and ability to prioritize workload. 
  • Consistently reports to work on time, prepared to perform duties of the position. 
  • Meets Department productivity standards. 


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Design, develop, implement, and support enterprise Digital Experience Platform (DXP) solutions and a centralized member portal that provides seamless access to applications, analytics dashboards, reports, APIs, content, and self-service capabilities.
  • Configure, customize, and administer Digital Experience Platforms such as Liferay DXP, Sitecore, Adobe Experience Manager (AEM), or similar platforms.
  • Design and manage portal structures, navigation frameworks, content hierarchies, reusable components, page templates, themes, widgets, and digital assets to deliver consistent and engaging member experiences.
  • Develop responsive, accessible, and user-centric web applications and portal experiences using modern frontend technologies and frameworks, including HTML, CSS, JavaScript/TypeScript, React, Angular, Next.js, and related technologies.
  • Implement personalization, audience segmentation, role-based experiences, and member journey capabilities that dynamically deliver content, applications, dashboards, and services based on user roles, permissions, profiles, and behavioral data.
  • Design, develop, test, and maintain secure, scalable APIs and integrations that connect the Digital Experience Platform with enterprise applications, analytics platforms, content management systems, customer/member management solutions, and external services.
  • Integrate reporting and analytics solutions, including Power BI and other business intelligence platforms, into the member portal to provide secure and personalized access to insights and reporting.
  • Define and implement architecture standards, integration patterns, content delivery strategies, API governance, and technical best practices to ensure scalability, maintainability, performance, and reliability.
  • Implement secure authentication, authorization, and identity management solutions using Microsoft Entra ID, OAuth 2.0, OpenID Connect (OIDC), SAML, and other enterprise security standards, while enforcing secure coding practices and compliance requirements.
  • Configure, deploy, and manage Azure-hosted platform resources and environments across Development, QA, UAT, and Production, including automated deployments, monitoring, scalability, high availability, disaster recovery, and operational support.
  • Configure and maintain content management capabilities, publishing workflows, approval processes, metadata standards, taxonomies, search functionality, workflow automation, and content governance practices.
  • Administer portal configuration, user communities, member workspaces, personas, access controls, and entitlements to ensure secure and personalized digital experiences.
  • Monitor application and platform performance, troubleshoot and resolve production issues, perform root cause analysis, and implement corrective actions to improve system stability, reliability, and user satisfaction.
  • Manage source control, configuration management, release processes, deployment activities, technical documentation, and change governance across all environments.
  • Collaborate with business stakeholders, product managers, architects, UX designers, and development teams to gather requirements, prioritize enhancements, drive continuous improvement initiatives, and support the organization's digital transformation strategy.


QUALIFICATIONS

Experience, Education and Licensure

  • Minimum of 5 years of experience designing, developing, and supporting Digital Experience Platforms (DXP), enterprise portals, member portals, or customer-facing digital solutions.
  • Bachelor’s degree in computer science, Information Systems, Engineering, or a related field (equivalent experience may be considered).
  • Hands-on experience with one or more leading DXP platforms, such as Liferay DXP, Sitecore, Adobe Experience Manager (AEM), or similar enterprise portal solutions.
  • Experience implementing key DXP capabilities, including content management (CMS), personalization, audience segmentation, member/customer portals, digital experience analytics, user journey orchestration, self-service capabilities, and workflow automation.
  • Strong proficiency in modern web technologies, including HTML, CSS, JavaScript, TypeScript, React, Angular, Next.js, Vue.js, and related frameworks.
  • Experience designing and integrating REST APIs, and enterprise application integrations.
  • Working knowledge of OAuth 2.0, OpenID Connect (OIDC), SAML, and enterprise identity and access management solutions.
  • Experience integrating DXP platforms with CRM systems, analytics platforms, content management solutions, enterprise applications, APIs, and member/customer management systems.
  • Experience with Microsoft Azure, cloud-native architecture, and modern CI/CD practices.
  • Experience working in Agile environments and utilizing tools such as Jira, Azure DevOps, and Confluence.
  • Relevant DXP, cloud, or web development certifications are preferred.
  • Auto insurance claims industry experience is preferred.


WORK AUTHORIZATION 

Applicants must be authorized to work in the United States for any employer. Arbitration Forums, Inc. does not provide employment visa sponsorship (including, but not limited to, H-1B) for this position, now or in the future.

AMERICANS WITH DISABILITY SPECIFICATIONS 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit and work at a computer for extended periods; use hands to finger, handle, or feel; and communicate frequently by telephone, video conference, and in writing. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus for prolonged screen work.

WORK ENVIRONMENT

Arbitration Forums is a remote organization. This position is remote and requires reliable high-speed internet access and a dedicated workspace.

While the role is performed remotely, employees may be required to travel for on-site team planning sessions, meetings, company events, or other business needs up to 25% of the time, which may include overnight stays.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.