ZipRecruiter

Log In

1

Apprentice It Support Jobs in Ohio (NOW HIRING)

TOTAL ID SOLUTIONS INC

IT Support Technician

Wickliffe, OH · On-site

$36K - $50K/yr

Seeking an IT Support Technician to join our current support team. The support team is responsible for supporting the end users of various applications including software and hardware solutions that ...

U.S. Navy

IT Support Specialist

Canal Fulton, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Darrtown, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

North Industry, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Delta, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Byesville, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

East Cleveland, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Blacklick, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Lucas, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Dublin, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Smithville, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Coshocton, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Ostrander, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Craig Beach, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Little Hocking, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Canfield, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Groesbeck, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Yorkville, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Willowick, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

U.S. Navy

IT Support Specialist

Fairlawn, OH

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

previous page

Showing results 41-60

All JobsApprentice It Support JobsApprentice It Support Jobs in Ohio

Apprentice It Support information

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Ohio? The most popular types of It Support jobs in Ohio are:
What are popular job titles related to Apprentice It Support jobs in Ohio? For Apprentice It Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Ohio look for? The top searched job categories for Apprentice It Support jobs in Ohio are:
What cities in Ohio are hiring for Apprentice It Support jobs? Cities in Ohio with the most Apprentice It Support job openings:
Apprentice It Support jobs near you

IT Support Technician

TOTAL ID SOLUTIONS INC

Wickliffe, OH • On-site

$36K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Seeking an IT Support Technician to join our current support team. The support team is responsible for supporting the end users of various applications including software and hardware solutions that are sold by Total ID Solutions. As a teammate, you will work closely with the IT Staff, President, Sales Team, and office support staff. This individual can help implement the future direction of solutions sold by Total ID Solution and continued migration to leading edge technology across current and future products for the Print to Plastic Industry. This opportunity is available due to the rapid growth and expansion of the company and its internal IT Department. This role is a full-time exempt salaried position based in Wickliffe, Ohio. Telecommuting or remote arrangements will not be considered.

Essential Job Functions:

  • Develop and promote the overall vision, goals, objectives, and policies for the Technical Support team in-line with the IT Department’s direction
  • Work with other departments within the company to provide world class solutions to support the business
  • Critically evaluate requests that impact systems and ensure sufficient end-to-end process understanding before making decisions and changes
  • Assist in the problem-solving and technical solutions for projects of basic to moderate complexity
  • Work independently and collaboratively with end users and/or technical staff in defining strategic solutions
  • Provide necessary technical documentation for internal use
  • Lead and assist the gathering of end user requirements

Qualifications:

  • BS/BA in Computer Science, Management Information Systems (MIS), or related IT degree is preferred, but not required
  • IT and business/industry work experience preferred but not required
  • Highly skilled in phone and customer service with end user support.
  • Experience in managing small cross-functional teams and projects with the ability to influence senior level management and present to the end-user.
  • Experience using Microsoft technologies including SQL Server Management Studio, .NET Framework (4.5 or later), knowledge of MS Excel, MS Access and other databases.
  • Access Control implementation and knowledge preferred
  • Past use of Javascript and/or Python scripting preferred
  • Demonstrated ability to manage complex business strategy and technology projects as well as develop successful solutions to multi-faceted issues as they arise
  • Strong visionary skills and creativity a must
  • Excellent verbal, written, and presentation skills, including writing technical documentation, specifications, procedures, and process flows

Please send resume with cover letter when responding.

Company Description

One of the leaders in the Identification/Security industry. Owner has over 30 years in the industry.