IT Support Analyst I
Parma, OH · On-site
IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...
IT Support Analyst I
Parma, OH · On-site
IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...
Senior IT Support Technician
Hartville, OH · On-site
$19 - $26.25/hr
Corporate Information Technology IT Department Senior IT Support Technician HRM Enterprises Corporate Full-TimeSundays OffIT Tier 2 & Leadership Department Information Technology Position Type ...
Senior IT Support Technician
Hartville, OH · On-site
$19 - $26.25/hr
Corporate Information Technology IT Department Senior IT Support Technician HRM Enterprises Corporate Full-TimeSundays OffIT Tier 2 & Leadership Department Information Technology Position Type ...
SNOC Specialist/IT Support * Location: Akron, OH * Duration: 1 year Description: * Systems & Network Operations Center (SNOC) Specialist * This position works 12 hour shifts in order to provide 7 x ...
SNOC Specialist/IT Support * Location: Akron, OH * Duration: 1 year Description: * Systems & Network Operations Center (SNOC) Specialist * This position works 12 hour shifts in order to provide 7 x ...
Senior IT Support Technician
Hartville, OH · On-site
$19 - $26.25/hr
Corporate • Information Technology IT Department Senior IT Support Technician HRM Enterprises • Corporate Full-TimeSundays OffIT • Tier 2 & Leadership Department Information Technology Position ...
Senior IT Support Technician
Hartville, OH · On-site
$19 - $26.25/hr
Corporate • Information Technology IT Department Senior IT Support Technician HRM Enterprises • Corporate Full-TimeSundays OffIT • Tier 2 & Leadership Department Information Technology Position ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
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Apprentice It Support information
What is an apprentice IT support?
Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the key skills and qualifications needed to thrive as an apprentice IT support?
To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.
What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?
Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.
What is the difference between Apprentice It Support vs Help Desk Technician?
| Aspect | Apprentice It Support | Help Desk Technician |
|---|---|---|
| Certifications | Entry-level, often no formal certifications required | Basic certifications like CompTIA A+ may be preferred |
| Work Environment | Training-focused, supervised environment, often in a learning phase | Operational, providing technical support to users |
| Responsibilities | Learning and assisting with basic IT tasks, gaining experience | Resolving user issues, troubleshooting hardware/software |
The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.
What are the most commonly searched types of It Support jobs in Ohio?
The most popular types of It Support jobs in Ohio are:
What are popular job titles related to Apprentice It Support jobs in Ohio?
For Apprentice It Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Ohio look for?
The top searched job categories for Apprentice It Support jobs in Ohio are:
What cities in Ohio are hiring for Apprentice It Support jobs?
Cities in Ohio with the most Apprentice It Support job openings:
Full-time
Medical, PTO
Posted 12 days ago
Job description
IT Support Analyst I
Parma, OH (On-Site) Travel Throughout Ohio Required
CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and post-acute healthcare organizations. We are seeking a motivated IT Support Analyst I to provide exceptional technical support to healthcare clients throughout Ohio. This position requires regular travel to healthcare facilities across Ohio for onsite support, project implementations, and technology deployments. Candidates must possess a valid driver's license, reliable transportation, and the flexibility to travel extensively as needed to support our clients.
Responsibilities
Qualifications
Preferred Experience
What We Offer
Why Join CarePoint IT Services?
At CarePoint, you'll work with a team that values integrity, teamwork, accountability, and service excellence. You'll gain hands-on experience supporting modern healthcare technology environments while building a rewarding career with a rapidly growing organization dedicated to making a difference in patient care.
If you're a customer-focused IT professional who enjoys solving problems and helping others succeed, we'd love to hear from you.
CarePoint IT Services is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Parma, OH (On-Site) Travel Throughout Ohio Required
CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and post-acute healthcare organizations. We are seeking a motivated IT Support Analyst I to provide exceptional technical support to healthcare clients throughout Ohio. This position requires regular travel to healthcare facilities across Ohio for onsite support, project implementations, and technology deployments. Candidates must possess a valid driver's license, reliable transportation, and the flexibility to travel extensively as needed to support our clients.
Responsibilities
- Provide remote and onsite IT support to end users
- Troubleshoot Windows PCs, Microsoft 365, printers, mobile devices, and ChromeOS devices
- Configure and deploy computers, user accounts, and peripherals
- Support healthcare-related clinical and business applications
- Document issues and resolutions within the ticketing system
- Assist with technology deployments, workstation replacements, and onboarding projects
- Participate in a rotating on-call schedule for after-hours support
Qualifications
- 2+ years of IT Support or Help Desk experience
- Excellent customer service and communication skills
- Valid driver's license and reliable transportation
- Ability to travel regularly throughout Ohio
Preferred Experience
- Microsoft Intune, Entra ID (Azure AD), Active Directory
- Remote support and ticketing systems
- Network troubleshooting
- Healthcare or skilled nursing environment
What We Offer
- Competitive salary
- Health benefits
- Paid time off
- Professional development opportunities
- Exposure to modern Microsoft cloud technologies
- Supportive team environment
- IRS mileage reimbursement for business travel
- Monthly cell phone stipend
Why Join CarePoint IT Services?
At CarePoint, you'll work with a team that values integrity, teamwork, accountability, and service excellence. You'll gain hands-on experience supporting modern healthcare technology environments while building a rewarding career with a rapidly growing organization dedicated to making a difference in patient care.
If you're a customer-focused IT professional who enjoys solving problems and helping others succeed, we'd love to hear from you.
CarePoint IT Services is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.