IT Support Specialist
$20 - $23.50/hr
We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing ...
IT Support Specialist
$20 - $23.50/hr
We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing ...
IT Support Specialist
Warren, OH · On-site
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
IT Support Specialist
Warren, OH · On-site
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
IT Support Analyst
Dublin, OH · On-site
Infoverity is hiring an IT Support Analyst to be the first point of contact for our team's technology needs - laptops, accounts, applications, and everything in between. This is a hands-on helpdesk ...
IT Support Analyst
Dublin, OH · On-site
Infoverity is hiring an IT Support Analyst to be the first point of contact for our team's technology needs - laptops, accounts, applications, and everything in between. This is a hands-on helpdesk ...
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
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AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
Quick apply
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
Quick apply
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
IT Support Specialist
Cleveland, OH · On-site
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
IT Support Specialist
Cleveland, OH · On-site
AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...
IT Support Specialist
Cincinnati, OH · On-site
$50K - $55K/yr
Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress ...
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IT Support Specialist
Cincinnati, OH · On-site
$50K - $55K/yr
Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress ...
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
IT Support Analyst
Cleveland, OH · On-site
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
IT Support Analyst
Cleveland, OH · On-site
Summary The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This ...
IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
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IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
Quick apply
IT Support Specialist I
Columbus, OH · On-site
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at ...
IT Support Specialist I
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support Specialist I
$54K - $64K/yr
Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth's user environment, including workstations, applications, access ...
IT Support/Network Systems Support
Akron, OH · On-site
SNOC Specialist/IT Support * Location: Akron, OH * Duration: 1 year Description: * Systems & Network Operations Center (SNOC) Specialist * This position works 12 hour shifts in order to provide 7 x ...
IT Support/Network Systems Support
Akron, OH · On-site
SNOC Specialist/IT Support * Location: Akron, OH * Duration: 1 year Description: * Systems & Network Operations Center (SNOC) Specialist * This position works 12 hour shifts in order to provide 7 x ...
Onsite IT Support Technician
North Baltimore, OH · On-site
$20.75 - $28.50/hr
Onsite IT Support Technician Job Locations US-OH-North Baltimore Position Type Salaried Full Time Category Management Overview Find your future with National Beef! National Beef of North Baltimore ...
Onsite IT Support Technician
North Baltimore, OH · On-site
$20.75 - $28.50/hr
Onsite IT Support Technician Job Locations US-OH-North Baltimore Position Type Salaried Full Time Category Management Overview Find your future with National Beef! National Beef of North Baltimore ...
IT Support Specialist
Cleveland, OH · On-site
As the IT Support Specialist, you will serve as the frontline resource for resolving all technology-related issues and delivering exceptional customer service to our employees. Your primary ...
IT Support Specialist
Cleveland, OH · On-site
As the IT Support Specialist, you will serve as the frontline resource for resolving all technology-related issues and delivering exceptional customer service to our employees. Your primary ...
IT Support Specialist
Dayton, OH · On-site
$22 - $24/hr
Key Sub Tasks Respond to internal IT support requests via phone, email, or ticketing system, providing prompt and professional assistance Troubleshoot and resolve hardware, software, network, and ...
IT Support Specialist
Dayton, OH · On-site
$22 - $24/hr
Key Sub Tasks Respond to internal IT support requests via phone, email, or ticketing system, providing prompt and professional assistance Troubleshoot and resolve hardware, software, network, and ...
Apprentice It Support information
What is the difference between Apprentice It Support vs Help Desk Technician?
| Aspect | Apprentice It Support | Help Desk Technician |
|---|---|---|
| Certifications | Entry-level, often no formal certifications required | Basic certifications like CompTIA A+ may be preferred |
| Work Environment | Training-focused, supervised environment, often in a learning phase | Operational, providing technical support to users |
| Responsibilities | Learning and assisting with basic IT tasks, gaining experience | Resolving user issues, troubleshooting hardware/software |
The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.
What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?
Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.
What are the key skills and qualifications needed to thrive as an apprentice IT support?
To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.
What is an apprentice IT support?
Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Ohio? The most popular types of It Support jobs in Ohio are:
What are popular job titles related to Apprentice It Support jobs in Ohio? For Apprentice It Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Ohio look for? The top searched job categories for Apprentice It Support jobs in Ohio are:
What cities in Ohio are hiring for Apprentice It Support jobs? Cities in Ohio with the most Apprentice It Support job openings:
Job description
Job Description We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing enterprise, this position serves as the primary technical "hands and feet" supporting daily desktop break-fix, user offboarding, and physical asset consolidation during a site transition. This is a full-time, 100% on-site role offering $35.00 - $40.00/hour
Responsibilities/skills: Provide day-to-day on-site hardware support for end users, including swapping out and troubleshooting Dell laptops, desktops, monitors, docking stations, and production/label printers. Execute physical IT asset management by auditing asset tags, logging inventory, and staging, packing, and preparing computer equipment for freight shipping to other company sites. Manage IT offboarding protocols for departing personnel by retrieving hardware, logging equipment status, and maintaining tracking in ServiceNow.
Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided diagnostics, cabling, and hardware configurations. Qualifications: 1+ years of hands-on experience in IT desktop support, helpdesk, or IT asset tracking. Exceptional dependability, punctuality, and commitment to completing the project through December.
Proficiency supporting Dell desktop hardware and Windows OS, along with experience using an enterprise ticketing system (ServiceNow preferred). Strong physical organizational skills with the ability to lift, pack, and move computer equipment weighing up to 35-50 lbs.
About OtterBase
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Grand Rapids, MI, US
Year founded
1998