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Application Support Jobs in Oregon (NOW HIRING)

ACA Group

Application Support Engineer

Medford, OR · Hybrid

  • Medical

  • Life

This role is integral to the daily operations of our technology support team, with a specific focus ... Familiarity withNew Relicfor application performance monitoring. Proficiency withPostmanfor REST ...

Sonsoft Inc

AVANTE APPLICATION SUPPORT ANALYST

OR · On-site +1

Should have progressing skills in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design and Vendor Management Application Support Analyst, senior ...

Telnet Inc

OR · On-site

Support and maintain the existing JJIS Smalltalk application. Work within a complex technical environment that includes multiple desktop operating systems, client/server technology, relational ...

Prosum Inc.

Application Engineer

Hillsboro, OR · On-site

$100K - $125K/yr

Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products. * Building and maintaining customer ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support desktop, hardware, software, and application issues across office and field environments while developing technical expertise and stakeholder relationships. * Support Tier 2 and select Tier 3 ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support desktop, hardware, software, and application issues across office and field environments while developing technical expertise and stakeholder relationships. * Support Tier 2 and select Tier 3 ...

Waste Management

Analyst II, Technical Support

Klamath Falls, OR · On-site

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support desktop, hardware, software, and application issues across office and field environments while developing technical expertise and stakeholder relationships. * Support Tier 2 and select Tier 3 ...

Waste Management

Analyst II, Technical Support

Central Point, OR

$65K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support desktop, hardware, software, and application issues across office and field environments while developing technical expertise and stakeholder relationships. * Support Tier 2 and select Tier 3 ...

Wyndy LLC

Nearby support near

Newberg, OR · On-site

$15.75 - $20.25/hr

Nearby support near 97132 helps individuals in need of assistance. This role focuses on providing necessary support and aid to those in the community. The support provided encompasses various areas ...

Chainguard

Submitting for a General Internship Application

OR · On-site +1

$15 - $19.25/hr

Chainguard is seeking talented and ambitious interns to join our team. As an intern, you'll have the opportunity to gain valuable hands-on experience, work on real projects, and contribute to our ...

Corvel

Product Support Specialist II

$22.17 - $35.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Product Support Specialist II provides advanced application support for CorVel's proprietary systems. This role focuses on diagnosing, troubleshooting, and resolving complex application issues ...

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All JobsApplication Support JobsApplication Support Jobs in Oregon

Application Support information

See Oregon salary details

$32.8K

$170.4K

$217.8K

How much do application support jobs pay per year?

As of Aug 20, 2026, the average yearly pay for application support in Oregon is $170,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $216,700.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Oregon?

The most popular types of Application Support jobs in Oregon are:

What are popular job titles related to Application Support jobs in Oregon?

For Application Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Oregon look for?

The top searched job categories for Application Support jobs in Oregon are:

What cities in Oregon are hiring for Application Support jobs?

Cities in Oregon with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $170,423 per year, or $81.9 per hour.

On-Site Application Support Technician

Pacific Office Automation

Beaverton, OR • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

216th of 365 rated logistics

Job description

Application Support Technician

Pay: $19$21/hour (DOE)
Location: Beaverton, OR or Phoenix, AZ

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, weve grown to over 30 branches across 10 western states and built strong partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

We offer a collaborative, growth-focused environment with strong benefits, ongoing training, and long-term career opportunities. At POA, every voice matters, and we are committed to helping our employees succeed.

Position Overview

We are seeking a Application Support Technician to join our Beaverton or Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients.

This position is ideal for someone who is technically inclined, customer-focused, and comfortable working both independently and as part of a team. This role provides direct assistance to external clients, contract administrators, and sales representatives. The ideal candidate is technically minded, proactive, customer focused, and able to work both independently and collaboratively within a team.

Key Responsibilities

  • Install, configure, and maintain remote monitoring software for clients

  • Troubleshoot software and connectivity issues for internal and external users
  • Provide timely support via phone, email, and ticketing system
  • Document troubleshooting steps and resolutions in CRM
  • Collaborate with development teams on system improvements
  • Perform routine system maintenance and monitoring
  • Complete MPS Monitor training within 30 days
  • Work toward team goals, KPIs, and technical certifications

Qualifications

  • Associates degree or higher and 1+ year of customer service experience

  • 12 years of help desk or technical support experience
  • Strong communication and customer service skills
  • Basic knowledge of networking and database concepts
  • Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel)
  • Strong organization, attention to detail, and problem-solving skills
  • Ability to work independently and in a team environment

Preferred:

  • Microsoft SQL experience
  • Windows Server experience

What We Offer

  • Career growth and advancement opportunities

  • Collaborative, team-oriented environment
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA/HSA options

Equal Opportunity Employer

Pacific Office Automation is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to protected status.

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