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Application Support Jobs in Remote, OR (NOW HIRING)

We are seeking Direct Support Professionals who are passionate about working with individuals with ... Approved Background Clearance Application, through the Office of Licensing annually * Specific ...

We are seeking Direct Support Professionals who are passionate about working with individuals with ... Approved Background Clearance Application, through the Office of Licensing annually * Specific ...

Supporting our value creation in services offering to our customers with the core target being to develop these new verticals further and consistently. * Coordination between the New Ventures ...

Supporting our value creation in services offering to our customers with the core target being to develop these new verticals further and consistently. * Coordination between the New Ventures ...

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... application process, please contact agfahealthcarehrna@agfa.com. At Agfa HealthCare, we are ...

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... application process, please contact agfahealthcarehrna@agfa.com. At Agfa HealthCare, we are ...

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Showing results 1-20

Application Support information

See Remote, OR salary details

$31K

$161K

$205.8K

How much do application support jobs pay per year?

As of May 29, 2026, the average yearly pay for application support in Remote, OR is $161,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,900.00 and $204,800.00 per year, depending on experience, location, and employer.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What is the role of application support?

Application support involves assisting users with software applications, troubleshooting issues, and ensuring systems run smoothly. Support specialists often use diagnostic tools, communicate with users, and document problems to facilitate timely resolutions.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What are the most commonly searched types of Application Support jobs in Remote, OR? The most popular types of Application Support jobs in Remote, OR are:
What are popular job titles related to Application Support jobs in Remote, OR? For Application Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Remote, OR look for? The top searched job categories for Application Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Application Support jobs? Cities near Remote, OR with the most Application Support job openings:
Infographic showing various Application Support job openings in Remote, OR as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $161,030 per year, or $77.4 per hour.
Direct Support Professional

Direct Support Professional

RISE INC

Roseburg, OR

$24/hr

Part-time

Posted 19 days ago


RISE Services rating

4.5

Company rating: 4.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

We are seeking Direct Support Professionals who are passionate about working with individuals with disabilities. This includes but not limited to: assisting people with daily living, hygiene, meal prep, mobility, and behavioral supports. We have openings to work in a variety of capacities and settings, including residential homes, day programs and supporting those in the community or in their own home.

Essential Functions:

  • Provide assistance to people receiving support through the implementation of the RISE Mission, Vision, and Values.
  • Demonstrate respect and promote choice.
  • Promote the rights of people receiving support and contribute to an environment that is free of abuse, neglect and/or exploitation.
  • Follow clients plan to achieve desired outcomes and provide supports as indicated.
  • Keeping required electronic and paper documentation including data tracking, completing Incident Reports/General Incident Reports (IRs/GERs), and clocking time) and shift notes in compliance with Electronic Visit Verification (EVV through DCI)
  • Assist people (as applicable to the person) with the following supports:
    • Daily living
    • Hygiene
    • Intimate care
    • Mobility
    • Encouraging relationships
    • Accessing their community, provide/arrange transportation
    • Therapeutic objectives
    • Skill development
    • Communication
    • Behavioral supports to include redirecting and/or physically supporting people using approved techniques
    • Adequate supervision
    • Medication and medical issues when indicated. Shall follow medical protocols and doctors orders and implement specialized interventions for dealing with unique health needs as required
    • Other needs of the person as identified by the team
  • Communicate status of supports and other issues/problems as needed with supervisor
  • Act as an appropriate role model and support people in using appropriate language, dress, table manners, respect, and other behavior as needed.
  • Ensure that individuals health and safety are maintained.
  • Quickly and effectively respond to emergency situations and natural disasters such as fire, application of First Aid, CPR, approved medical protocols, behavior intervention, etc.
  • Providing care for individuals receiving support and meeting minimum supervision levels
  • Attend staff meetings and other mandatory training as required by RISE
  • Plan and implement meaningful activities that promote skill development for people receiving support.
  • Other duties as assigned

Qualifications:

  • Must have verbal and written communication skills adequate to the specific job.
  • Must be at least eighteen (18) years of age
  • Approved Background Clearance Application, through the Office of Licensing annually
  • Specific language abilities (other than English) may be required
  • Reliable transportation to the work site and for transporting people, if applicable.
  • Access to a telephone
  • Must be able to meet minimum training requirements and complete renewals as assigned (ex: Oregon Intervention Systems, CPR, and First Aid classes)
  • If required to transport clients, must maintain a valid Driver’s License, acceptable driving record, and current auto insurance that meet minimum requirements if personal vehicle is used for transport. Must be at 21 years of age, if required to drive a RISE vehicle.

Why RISE?

We truly believe that where you work matters- our employees make a positive difference in our clients lives every day and in turn, our clients bring sunshine to gloomy days.

Perks:

  • Competitive hourly rate
  • Flexible schedules
  • On site- hands on human service experience
  • Paid for training
  • Rewarding!
  • Referral Bonus Program

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org
(c) US mail
(d) Dedicated phone 1-866-242-2714: DISABILITY ACCOMMODATION REQUESTS ONLY

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


What RISE Services employees say

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