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Apple Technical Advisor Jobs (NOW HIRING)

Apple

Product Quality Manager - Mac

Cupertino, CA · On-site

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... As a technical advisor for the product line, you will partner closely with Engineering throughout ...

Apple

Product Quality Manager - Audio

Cupertino, CA · On-site

$206K - $213K/yr

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... As a technical advisor for the product line, you will partner closely with Engineering throughout ...

Apple

Product Quality Manager - Mac

Cupertino, CA

$163K - $293K/yr

As a technical advisor for the product line, you will partner closely with Engineering throughout ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Product Quality Manager - Audio

Cupertino, CA

$133K - $246K/yr

As a technical advisor for the product line, you will partner closely with Engineering throughout ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

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Apple Technical Advisor information

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How much do apple technical advisor jobs pay per year?

As of Aug 11, 2026, the average yearly pay for apple technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does an Apple Technical Advisor do?

As an Apple Technical Advisor, your day typically involves assisting customers via phone, chat, or email with troubleshooting and resolving issues related to Apple products and services. You’ll work in a supportive team environment where collaboration and knowledge sharing are encouraged to help address complex or unique problems. Advisors often follow structured work schedules and may rotate shifts to cover high-demand periods, such as new product launches. The role requires juggling multiple cases efficiently while maintaining Apple’s high customer service standards, making each day dynamic and engaging.

What is an Apple Technical Advisor?

An Apple Technical Advisor provides technical support to customers by troubleshooting hardware and software issues for Apple devices. They work remotely or in call centers, assisting users via phone, chat, or email. Their role involves diagnosing problems, guiding customers through solutions, and ensuring a positive Apple experience. Strong communication and problem-solving skills are essential.

What skills and qualifications are needed to be an Apple Technical Advisor?

To thrive as an Apple Technical Advisor, you need strong troubleshooting skills, product knowledge of Apple hardware and software, and preferably some experience in technical support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, remote diagnostic tools, and Apple's proprietary support platforms is highly valuable. Excellent communication, patience, and the ability to remain calm under pressure help advisors deliver top-notch customer service. These capabilities are vital to efficiently resolve technical issues while ensuring a positive customer experience in a fast-paced, customer-centric environment.

More about Apple Technical Advisor jobs
What are the most commonly searched types of Apple Technical Advisor jobs? The most popular types of Apple Technical Advisor jobs are:
What job categories do people searching Apple Technical Advisor jobs look for? The top searched job categories for Apple Technical Advisor jobs are:
Apple Technical Advisor jobs near you
Infographic showing various Apple Technical Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

HVACR Technical Service Advisor

R.E. Michel Company, LLC

Crown Point, IN • On-site

$110K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

R.E. Michel Company rating

7.9

Company rating: 7.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

128th of 415 rated retail wholesalers

Job description

Job Title: HVACR Technical Service Advisor
Full Time/Exempt
IN/IL/WI/IA Area
Reports to: Director of Technical Services
Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box.
Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636
General Summary: The Technical Service Advisor (TSA) is responsible for effectively responding to and troubleshooting technical questions from internal and external customers. Areas to be covered will include parts of IN, IL, WI, IA.
Responsibilities Include: The TSA interacts with manufacturers and promotes improvements in products; maintains accurate records of field visits; makes visits to job sites with dealers as necessary; attends semi-annual Tech Service Advisor meetings; maintains technical literature; continues education regarding new and changing HVACR equipment/products.
Requirements Include:
  • The TSA must be able to travel in order to perform job duties.
  • Proven background and experience in the HVACR field with the ability to troubleshoot effectively.
  • Proficient knowledge of electricity, and heating equipment, both gas and oil.
  • Proficient knowledge of air conditioning, heat pumps, duct system design, ventilation, refrigeration, and Hydronics.
  • Ability to accurately size and match equipment.
  • Ability to communicate effectively at all levels in a professional manner and teach/give clear instruction. This may be obtained through technical training and job experience.
  • Knowledge and understanding of R.E. Michel's major product lines.
  • Ability to maintain accurate records via paper, electronic tracking, and spreadsheets.
  • Proficient use of computer programs such as Word, Excel, and Outlook/Email.
What is R.E Michel Company?
The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family-owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts, and supplies. We operate in more than 300 locations with employees who service our customers with pride!
Why Work for Us?
We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.
R.E. Michel Company Benefit Package Includes:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Prescription Plans
  • Wellness Discounts through Blue365
  • Access to 24-Hour Nurse Advice Hotline
  • Employee Assistance Program
  • 401(k)
  • Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
  • Short- and Long-term disability
  • Critical Illness/Accident Insurance/Hospital Indemnity Insurance
  • Employee Discount
  • Employee Uniform Program
  • Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
  • Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
  • Career Advancement Opportunities & On-site training courses
  • Weekly Pay- Every Friday
Please Note: When you click on the Apply Online Now button below, and we hope that you do, you will be redirected to RE Michel's Applicant Tracking site "localjobsnetwork.com" this is where you will complete your application for employment and provide a copy of your resume if required.

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