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Intern Apple Technical Advisor Jobs (NOW HIRING)

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't ... Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ...

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't ... Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ...

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... As a technical advisor for the product line, you will partner closely with Engineering throughout ...

Product Quality Manager - Audio

Cupertino, CA · On-site

$206K - $213K/yr

At Apple, new ideas have a way of becoming extraordinary products, services, and customer ... As a technical advisor for the product line, you will partner closely with Engineering throughout ...

As a technical advisor for the product line, you will partner closely with Engineering throughout ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

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Intern Apple Technical Advisor information

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$10

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How much do intern apple technical advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intern apple technical advisor in the United States is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What does an Intern Apple Technical Advisor do?

An Intern Apple Technical Advisor assists customers by providing technical support for Apple products and services. They help diagnose and troubleshoot issues related to devices such as iPhones, iPads, Macs, and software like iOS and macOS. Interns receive training from Apple to develop technical knowledge and customer service skills. They often work as part of a team, either remotely or in Apple support centers, and gain valuable experience in technology and customer interaction.

What types of projects or tasks can an Intern Apple Technical Advisor expect to work on during their internship?

As an Intern Apple Technical Advisor, you will typically support customers by troubleshooting technical issues, assisting with device setup, and guiding users through Apple’s products and services. You’ll often collaborate with experienced advisors, join team meetings, and contribute to knowledge base updates. Interns are encouraged to ask questions, participate in training sessions, and may have the opportunity to work on special projects that aim to improve customer experience or internal processes. This hands-on exposure provides valuable insight into both technical problem-solving and customer service within Apple’s dynamic environment.

What are the key skills and qualifications needed to thrive as an Intern Apple Technical Advisor, and why are they important?

To thrive as an Intern Apple Technical Advisor, you need strong problem-solving skills, technical aptitude, and familiarity with Apple products, often supported by coursework or experience in IT or customer service. Familiarity with troubleshooting tools, CRM systems, and Apple’s proprietary support software is typically expected. Excellent communication, patience, and a customer-centric attitude are crucial soft skills for effectively assisting users. These skills and qualities are vital to ensure accurate technical support, positive customer experiences, and efficient resolution of technical issues.

What is the difference between Intern Apple Technical Advisor vs Apple Genius Intern?

AspectIntern Apple Technical AdvisorApple Genius Intern
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, Apple product knowledge
Work EnvironmentCustomer support, technical troubleshooting in retailHands-on repairs, diagnostics at Apple Store
Employer & IndustryApple retail stores, customer serviceApple retail stores, technical support

The Intern Apple Technical Advisor and Apple Genius Intern roles both involve working in Apple retail environments, assisting customers with technical issues. The main difference lies in their focus: Technical Advisors primarily provide customer support and troubleshooting, while Genius Interns perform hands-on repairs and diagnostics. Both roles require technical knowledge and customer service skills, but Genius Interns often need more specialized technical certifications. These positions are ideal for those interested in gaining retail tech support experience within Apple.

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Infographic showing various Intern Apple Technical Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,193 per year, or $18.8 per hour.

Principal Security Engineering Program Manager - China Security & Infrastructure, Apple Services Eng

Apple

Seattle, WA

$196K - $354K/yr

Full-time

Medical, Dental, Retirement

Posted 17 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 680 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology! We enable Apple's apps and services, and we do it on an extensive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries.
The ASE Security team is seeking a highly experienced Security Engineering Program Manager to lead our China Security and Infrastructure compliance initiatives. Within ASE, you will work with and influence colleagues across Apple, interface with Chinese regulators, and advise Apple leadership to ensure our services meet stringent security and regulatory objectives in mainland China. As our work is integral through the entire software and infrastructure stack, you will have the opportunity to work with a wide variety of engineering, legal, privacy, and government affairs teams across Apple. We cultivate strong relationships, build trust, and influence without direct authority. We communicate openly and clearly, collaborate enthusiastically, and value a diverse culture of healthy debate. Do these points resonate with you? If so, we want to talk!
Description
As the Security Engineering Program Manager for China Security & Infrastructure in ASE, you are a strategic leader and functional expert in the intersection of enterprise security, cloud infrastructure, and regulatory compliance at scale. While working directly with ASE engineering teams, legal counsel, and cross-functional partners, you will define and drive the overarching security and compliance strategy for all Apple services operating in mainland China. This will include navigating complex regulatory landscapes, driving large-scale infrastructure security improvements, and representing Apple's technical security posture to Chinese regulators and internal executives. You will be responsible for identifying, planning, and delivering critical security outcomes by autonomously engaging a broad set of internal and external stakeholders, balancing rigorous compliance requirements with Apple's high standards for privacy and user experience.","responsibilities":"Define and operationalize the strategic roadmap for China security and infrastructure compliance across all Apple services.
Act as the primary technical program leader leading programs and efforts to work with Chinese regulators, legal teams, and government affairs to ensure technical alignment with local cybersecurity and data privacy laws (e.g., MLPS, PIPL, Etc ).
Advise and present to Apple executive leadership on regulatory risks, compliance posture, and strategic infrastructure investments.
Manage highly complex, cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources across multiple global engineering organizations.
Play a key part in shaping technical architecture and design, collaborating closely with senior engineers and architects to ensure infrastructure in mainland China meets both Apple's security bar and local regulatory mandates.
Lead through ambiguity, influencing peers, stakeholders, and executives to build consensus and drive critical initiatives without direct authority.
Develop and own comprehensive communication plans to effectively and proactively communicate program status, regulatory shifts, and systemic risks to stakeholders at all levels.
Leverage data and deep technical insights to drive strategic decisions, prioritization, and resource allocation at the highest levels of the company.
Preferred Qualifications
Advanced degree in Computer Science, Information Security, Law, or a related field or equivalent professional experience
Prior experience operating autonomously as an TPM or EPM in a massive-scale enterprise technology company partnering with Sr. Executives to deliver time-critical work.
Experience with cloud security architectures and joint venture/partner-operated infrastructure models in China.
Industry certifications in security, privacy, or compliance (e.g., CISSP, CISM, CIPP/A).
Minimum Qualifications
10+ years of experience in program management, with a significant focus on infrastructure security and compliance OR a combination of 5+ years program management with an additional 5+ years in a related field such as engineering leadership, security engineering or technical architecture.
Regulatory Expertise: Deep expertise in China's regulatory landscape, specifically regarding cybersecurity, data localization, and privacy laws.
External Representation: Proven track record of successfully interfacing with government regulators, auditors, and legal teams on complex technical security matters.
Executive Presence: Exceptional communication skills with the ability to convey complex technical and regulatory information to both technical audiences and executive leadership with clarity, confidence, and alignment.
Strategic Leadership: Experience leading large-scale, highly matrixed, cross-functional programs across global time zones, driving alignment from kick-off to successful deployment.
Technical Proficiency: A solid understanding of cloud-native infrastructure, distributed systems, network architecture, and enterprise security controls to credibly partner with and challenge senior engineering teams.
Risk Management Skills: Advanced ability to identify, assess, and prioritize systemic security and compliance risks, and drive the execution across multiple organizations to remediate them.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $196,900 and $354,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976