ZipRecruiter

Log In

1

Intern Apple Technical Advisor Jobs in San Ramon, CA

Apple

Software Engineering Manager, Health

Sunnyvale, CA

$237K - $401K/yr

... in technical and project meetings Advise and encourage engineering best practices to deliver ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Solution Architect - ECAD Engineer

San Jose, CA

$184K - $324K/yr

We are the Hardware Engineering Ops ECAD Solution Team, and we work hand in hand with Apple ... technical expert for our hardware design community. This isn't just about support; it's about ...

Apple Inc.

Solution Architect - ECAD Engineer

San Jose, CA · On-site

$184.70 - $324.80/hr

... technical expert for our hardware design community. This isn't just about support; it's about advancing hardware design at Apple, driving efficiency, innovation, and the seamless adoption of ...

next page

Showing results 1-20

All JobsIntern Apple Technical Advisor JobsIntern Apple Technical Advisor Jobs in San Ramon, CA

Intern Apple Technical Advisor information

See San Ramon, CA salary details

$11

$21

$38

How much do intern apple technical advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for intern apple technical advisor in San Ramon, CA is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.78 per hour, depending on experience, location, and employer.

What does an Intern Apple Technical Advisor do?

An Intern Apple Technical Advisor assists customers by providing technical support for Apple products and services. They help diagnose and troubleshoot issues related to devices such as iPhones, iPads, Macs, and software like iOS and macOS. Interns receive training from Apple to develop technical knowledge and customer service skills. They often work as part of a team, either remotely or in Apple support centers, and gain valuable experience in technology and customer interaction.

What types of projects or tasks can an Intern Apple Technical Advisor expect to work on during their internship?

As an Intern Apple Technical Advisor, you will typically support customers by troubleshooting technical issues, assisting with device setup, and guiding users through Apple’s products and services. You’ll often collaborate with experienced advisors, join team meetings, and contribute to knowledge base updates. Interns are encouraged to ask questions, participate in training sessions, and may have the opportunity to work on special projects that aim to improve customer experience or internal processes. This hands-on exposure provides valuable insight into both technical problem-solving and customer service within Apple’s dynamic environment.

What are the key skills and qualifications needed to thrive as an Intern Apple Technical Advisor, and why are they important?

To thrive as an Intern Apple Technical Advisor, you need strong problem-solving skills, technical aptitude, and familiarity with Apple products, often supported by coursework or experience in IT or customer service. Familiarity with troubleshooting tools, CRM systems, and Apple’s proprietary support software is typically expected. Excellent communication, patience, and a customer-centric attitude are crucial soft skills for effectively assisting users. These skills and qualities are vital to ensure accurate technical support, positive customer experiences, and efficient resolution of technical issues.

What is the difference between Intern Apple Technical Advisor vs Apple Genius Intern?

AspectIntern Apple Technical AdvisorApple Genius Intern
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, Apple product knowledge
Work EnvironmentCustomer support, technical troubleshooting in retailHands-on repairs, diagnostics at Apple Store
Employer & IndustryApple retail stores, customer serviceApple retail stores, technical support

The Intern Apple Technical Advisor and Apple Genius Intern roles both involve working in Apple retail environments, assisting customers with technical issues. The main difference lies in their focus: Technical Advisors primarily provide customer support and troubleshooting, while Genius Interns perform hands-on repairs and diagnostics. Both roles require technical knowledge and customer service skills, but Genius Interns often need more specialized technical certifications. These positions are ideal for those interested in gaining retail tech support experience within Apple.

What job categories do people searching Intern Apple Technical Advisor jobs in San Ramon, CA look for?

The top searched job categories for Intern Apple Technical Advisor jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Intern Apple Technical Advisor jobs?

Cities near San Ramon, CA with the most Intern Apple Technical Advisor job openings:

Intern Apple Technical Advisor jobs near you

Senior CoreOS Engineer, AppleCare Enterprise Services

San Francisco, CA • On-site

Apple Inc.
Computer and Electronic Product Manufacturing • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

People enjoy working here

Good employer

Recommended by students

Learn more about Apple Inc.external

$180 - $230/hr

Other

Posted yesterday

New

Job description

Senior CoreOS Engineer, AppleCare Enterprise Services

Austin Metro Area, Texas, United States Software and Services

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!As a CoreOS Engineer in Enterprise Services you will serve as the subject matter expert for our Enterprise Services organization, combining deep expertise with broad cross-domain knowledge. You will join a dynamic team dedicated to providing advanced technical leadership, driving documentation, and delivering training that empowers our support teams worldwide.

Description

In this role, you will act as a trusted technical advisor for complex customer challenges, internal consultations, and strategic initiatives. You will engage directly in customer calls to ensure consistent, high-quality technical support and drive issue resolution. Beyond direct case involvement, you will drive technical excellence at scale by guiding documentation, training, and peer development efforts across the organization.

Responsibilities
  • Serve as a comprehensive technical advisor and consultant across multiple focus areas, supporting high-impact enterprise customer issues and participating in customer-facing calls to drive resolution.
  • Provide technical leadership by shaping best practices, standards, and technical direction across teams.
  • Own, review, and evolve technical documentation, training materials, and knowledge-sharing initiatives, including delivering tech talks and mentoring sessions.
  • Partner with Engineering, Product, Sales, and Support teams to align on technical strategy, screen potential product defects, analyze trends, and provide actionable feedback.
  • Act as a senior consultative escalation point for Enterprise Customer Support Engineers across regions.
  • Design, build, and validate complex lab environments to reproduce, isolate, and resolve technical issues.
Minimum Qualifications
  • Bachelor’s degree in computer science, engineering, information technology, or equivalent experience with 12+ years of industry experience in a technical engineering or support engineering role
  • Experience serving as a technical lead for customer-facing and executive-level escalations
  • Expertise in the following technical areas: platform stability, app security, platform security, and macOS process management
Preferred Qualifications
  • Master's degree in computer science, engineering, information technology, or related field of study with 8+ years of applicable experience
  • Experience with scripting and software updates
  • Experience leading documentation, training, and peer development initiatives
  • Experience acting as a technical consultant to cross-functional partners and peers
  • Ability to operate in ambiguous or changing environments while maintaining technical rigor
  • Ability to communicate technical concepts to diverse audiences
  • Collaboration, leadership, presentation and facilitation skills
  • Ability to assess situations and determine technical solutions

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

#J-18808-Ljbffr
Apple logo

About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

View All Apple Jobs

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply