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Intern Apple Technical Advisor Jobs in Virginia (NOW HIRING)

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't ... Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Description SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't ... Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ...

SAIC

Apple Systems Specialist

Quantico, VA · On-site

Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue ... Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments ...

City of Suffolk

Police Intern

Suffolk, VA · On-site

$14.25 - $19/hr

Must attach to this application a letter of reference from a faculty advisor, including the ... Reads technical instructions and procedures manuals to solve practical problems such as routine ...

City of Suffolk, VA

Police Intern

Suffolk, VA · On-site

$14.25 - $19/hr

Must attach to this application a letter of reference from a faculty advisor, including the ... Reads technical instructions and procedures manuals to solve practical problems such as routine ...

IBM

$19.75 - $26/hr

You'll develop technical expertise and consulting skills in a culture built on continuous learning ... To give yourself the best opportunity for success, we advise applying only to roles that align with ...

New

IBM

Federal Developer Intern 2027

Herndon, VA · On-site

$19.75 - $26/hr

You'll develop technical expertise and consulting skills in a culture built on continuous learning ... To give yourself the best opportunity for success, we advise applying only to roles that align with ...

IBM

Federal Developer Intern 2027

Herndon, VA · On-site

$19.75 - $26/hr

You'll develop technical expertise and consulting skills in a culture built on continuous learning ... To give yourself the best opportunity for success, we advise applying only to roles that align with ...

IBM

Federal Developer Intern 2027

Herndon, VA · On-site

$19.75 - $26/hr

You'll develop technical expertise and consulting skills in a culture built on continuous learning ... To give yourself the best opportunity for success, we advise applying only to roles that align with ...

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All JobsIntern Apple Technical Advisor JobsIntern Apple Technical Advisor Jobs in Virginia

Intern Apple Technical Advisor information

What does an Intern Apple Technical Advisor do?

An Intern Apple Technical Advisor assists customers by providing technical support for Apple products and services. They help diagnose and troubleshoot issues related to devices such as iPhones, iPads, Macs, and software like iOS and macOS. Interns receive training from Apple to develop technical knowledge and customer service skills. They often work as part of a team, either remotely or in Apple support centers, and gain valuable experience in technology and customer interaction.

What types of projects or tasks can an Intern Apple Technical Advisor expect to work on during their internship?

As an Intern Apple Technical Advisor, you will typically support customers by troubleshooting technical issues, assisting with device setup, and guiding users through Apple’s products and services. You’ll often collaborate with experienced advisors, join team meetings, and contribute to knowledge base updates. Interns are encouraged to ask questions, participate in training sessions, and may have the opportunity to work on special projects that aim to improve customer experience or internal processes. This hands-on exposure provides valuable insight into both technical problem-solving and customer service within Apple’s dynamic environment.

What are the key skills and qualifications needed to thrive as an Intern Apple Technical Advisor, and why are they important?

To thrive as an Intern Apple Technical Advisor, you need strong problem-solving skills, technical aptitude, and familiarity with Apple products, often supported by coursework or experience in IT or customer service. Familiarity with troubleshooting tools, CRM systems, and Apple’s proprietary support software is typically expected. Excellent communication, patience, and a customer-centric attitude are crucial soft skills for effectively assisting users. These skills and qualities are vital to ensure accurate technical support, positive customer experiences, and efficient resolution of technical issues.

What is the difference between Intern Apple Technical Advisor vs Apple Genius Intern?

AspectIntern Apple Technical AdvisorApple Genius Intern
CredentialsBasic technical knowledge, customer service skillsTechnical certifications, Apple product knowledge
Work EnvironmentCustomer support, technical troubleshooting in retailHands-on repairs, diagnostics at Apple Store
Employer & IndustryApple retail stores, customer serviceApple retail stores, technical support

The Intern Apple Technical Advisor and Apple Genius Intern roles both involve working in Apple retail environments, assisting customers with technical issues. The main difference lies in their focus: Technical Advisors primarily provide customer support and troubleshooting, while Genius Interns perform hands-on repairs and diagnostics. Both roles require technical knowledge and customer service skills, but Genius Interns often need more specialized technical certifications. These positions are ideal for those interested in gaining retail tech support experience within Apple.

What are popular job titles related to Intern Apple Technical Advisor jobs in Virginia?

For Intern Apple Technical Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Intern Apple Technical Advisor jobs in Virginia look for?

The top searched job categories for Intern Apple Technical Advisor jobs in Virginia are:

What cities in Virginia are hiring for Intern Apple Technical Advisor jobs?

Cities in Virginia with the most Intern Apple Technical Advisor job openings:

Intern Apple Technical Advisor jobs near you
Infographic showing various Intern Apple Technical Advisor job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 25% Full Time, 70% Part Time, 1% Temporary, and 3% Contract. Highlights an 64% Physical, and 36% Remote job distribution.

Apple Systems Specialist

Science Applications International Corporation

Quantico, VA • On-site

Full-time

Posted 20 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description


SAIC is seeking an Apple Systems Specialist to provide VIP-level IT support to Gov't executives; this position is based out of Quantico, VA.
(All qualified candidates must possess a Secret clearance and a Sec+ certification)
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking an Apple Systems Specialist to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Job Description
We are seeking a highly skilled and experienced Apple systems specialist to provide VIP-level IT support to government executives and senior leadership for macOS and Apple technology. This role involves troubleshooting, maintaining, and improving Apple hardware and software environments while integrating seamlessly within high-security government operations. The ideal candidate will combine their ability to support Apple devices-such as MacBooks, iMacs, iPads, and iPhones-with a customer-centric and professional approach aligned with executive-level expectations.
This role requires a polished problem-solver with extensive knowledge of Apple products, secure IT environments, and the ability to respond efficiently and discreetly to high-level operational needs.
Key Responsibilities:
  • Executive "White-Glove" Support: Deliver rapid-response, high-touch technical assistance for DoW leadership. Anticipate technical needs, ensure zero-downtime for mission-critical communications, and provide seamless IT experiences during travel or high-stakes briefings.
  • Diagnose and resolve hardware and software issues, such as performance optimization, application errors, or operating system bugs, while maintaining compliance with government security protocols.
  • Apple Systems Engineering & MDM: Configure, deploy, and manage macOS devices using Enterprise Mobile Device Management (MDM) solutions (e.g., Jamf Pro, VMware Workspace ONE) customized for military networks.
  • Cybersecurity & STIG Compliance: Apply, validate, and maintain Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) across all Apple hardware and software. Ensure strict adherence to DoW IL5 security protocols and data handling policies.
  • Serve as a dedicated technical advisor for leadership, ensuring discreet and timely IT issue resolution.
  • Deliver patient, professional, and polished customer service in every interaction.
  • Provide training and mentorship on best practices and new Apple platform capabilities tailored to the strategic needs of each executive customer.
  • Configure, maintain, and troubleshoot Apple products in secure and hybrid operating environments, including classified and air-gapped networks, while adhering to security protocols.
  • Act as the subject-matter expert (SME) for macOS technologies within the broader IT team.

Qualifications
It is required that the Apple Systems Specialist have the following qualifications:
  • Bachelor's degree and Five (5) or relevant years of experience in lieu of degree
  • (3) years specializing in macOS and iOS device support.
  • US Citizen and Current Secret clearance with the ability to obtain a TS/SCI
  • Expertise in macOS, iOS, and Apple ecosystem workflows and technologies (e.g., Apple ID, iCloud, FileVault, keychain management).
  • Familiarity with Apple MDM platforms (e.g., Jamf Pro, JAMF Connect) and zero-touch deployment/enrollment protocols.
  • Advanced troubleshooting skills for Apple hardware and software, including macOS kernel issues, file system encryption, and application errors.
  • Strong familiarity integrating macOS into enterprise IT landscapes, including Active Directory, Office 365, and VPN configurations.
  • Experience deploying Apple Security and Patch Management (T2/M1/M2 chips) in classified and air-gapped environments.
  • Knowledge of networking, storage, and remote connectivity solutions as relevant to macOS environments.
  • Superior verbal and written communication, customer service, and interpersonal skills.
  • Ability to maintain discretion and professionalism when supporting high-profile individuals with urgent IT needs.
  • Detail-oriented and excellent problem-solving abilities under tight deadlines.
  • Capable of working independently or within a cross-functional team in a high-pressure environment.
  • Certifications: ACSP / ACTC (Apple Certified Support Professional / Apple Certified Technical Coordinator), Jamf 200+ certification, ITIL Foundations, CompTIA Security+/CASP+, or equivalent.
  • Demonstrated experience supporting classified IT environments with strong knowledge of NSA, DoD, or related agency security and compliance requirements.
  • Proficiency with terminal commands, scripting (e.g., Bash, Python), and automation in a macOS context.
  • This position requires on-site support at Quantico (VA), with very limited capacity for remote work. Candidates must be comfortable working in high-security environments with sensitive information.
  • Flexibility for urgent after-hours support may be required.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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