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Remote Apple Technical Advisor Jobs (NOW HIRING)

Loxo

Technical Advisor

Austin, TX · Remote

$115K - $115.50K/yr

As a technical advisor, you will own the lifecycle of an issue from discovery to resolution ... Remote-First: 100% remote-based workforce. * Flexibility: Unlimited vacation and PTO. * Growth: A ...

Peraton

Surveillance Radar Technical Advisor

$104K - $166K/yr

This position is 100% remote with about 75% travel. Responsibilities: * Be capable of providing ... Develop and submit concise technical reports and status reports throughout each phase of the ...

BryceTech

Regulatory Data Technical Advisor

Washington, DC · Remote

$131.40K - $131.90K/yr

BryceTech is currently looking for a Regulatory Datra Technical Advisor. This position will play a ... Learn data audit practices with possibility to assist in remote and/or on-site data audits of BARDA ...

BryceTech

Regulatory Data Technical Advisor

Washington, DC · On-site +1

$131.40K - $131.90K/yr

BryceTech is currently looking for a Regulatory Datra Technical Advisor. This position will play a ... Learn data audit practices with possibility to assist in remote and/or on-site data audits of BARDA ...

BryceTech

Regulatory Data Technical Advisor

Washington, DC · Remote

$131.40K - $131.90K/yr

BryceTech is currently looking for a Regulatory Datra Technical Advisor. This position will play a ... Learn data audit practices with possibility to assist in remote and/or on-site data audits of BARDA ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Apple

Apple Business Systems Engineer Manager

Austin, TX · Remote

$194K - $292.20K/yr

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

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Remote Apple Technical Advisor information

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$41K

$115K

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How much do remote apple technical advisor jobs pay per year?

As of May 29, 2026, the average yearly pay for remote apple technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What are Remote Apple Technical Advisors?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

More about Remote Apple Technical Advisor jobs
What cities are hiring for Remote Apple Technical Advisor jobs? Cities with the most Remote Apple Technical Advisor job openings:
What are the most commonly searched types of Apple Technical Advisor jobs? The most popular types of Apple Technical Advisor jobs are:
What states have the most Remote Apple Technical Advisor jobs? States with the most job openings for Remote Apple Technical Advisor jobs include:
What job categories do people searching Remote Apple Technical Advisor jobs look for? The top searched job categories for Remote Apple Technical Advisor jobs are:
Remote Apple Technical Advisor jobs near you
Infographic showing various Remote Apple Technical Advisor job openings in the United States as of May 2026, with employment types broken down into 55% Full Time, 33% Part Time, 2% Temporary, 8% Contract, and 2% Nights. Highlights an 63% Physical, 10% Hybrid, and 27% Remote job distribution, with an average salary of $114,963 per year, or $55.3 per hour.
Technical Advisor

Technical Advisor

Loxo

Austin, TX • Remote

$115K - $115.50K/yr

Full-time

PTO

Posted 13 days ago

Job description

At Loxo, we believe that world-class software is only as good as the support behind it. We are looking for a Technical Advisor who takes pride in deep-level troubleshooting and obsessive follow-through. Most people see a software bug as a roadblock; you see it as a puzzle waiting to be solved. You are a customer advocate with a technical edge. 


As a technical advisor, you will own the lifecycle of an issue from discovery to resolution, ensuring that our users feel heard and our platform remains flawless. If you are a curious investigator who refuses to leave a technical question unanswered, we want to talk to you.


What You’ll Do

  • Advanced Troubleshooting: Diagnose and troubleshoot complex customer issues using logic, deductive reasoning, and testing.
  • Bug Lifecycle Management: Act as the primary owner for reported technical bugs, ensuring they are documented, escalated to the appropriate engineering teams, and tracked through to final resolution.
  • Effective Technical Communication: Provide exceptional support through email, chat, and video, explaining complex technical concepts and bug fixes clearly and concisely to non-technical users.
  • Proactive Advocacy: Eliminate technical roadblocks allowing customers to effectively achieve their goals.
  • Knowledge Development: Contribute to help articles and internal documentation to improve self-service resources based on recurring technical issues you’ve resolved.
  • Platform Expertise: Stay up-to-date on the latest platform features and updates to provide immediate, accurate technical guidance.


Who You Are

  • Analytical Problem-Solver: You have a proactive approach to identifying root causes and don't stop until you find a solution to a customer's challenge.
  • Tech-Savvy Detective: You are highly comfortable navigating software applications and learning new technologies quickly
  • Persistent Follow-Through: You take ownership of problems and follow through to resolution, ensuring no customer bug is left behind.
  • Customer-Centric: You are passionate about providing outstanding service and going the extra mile to ensure customer satisfaction.
  • Poised Under Pressure: You can manage difficult or escalated technical situations with poise, composure, and diplomacy.
  • Excellent Communicator: You have strong written skills and can adapt your style to explain complex information to any audience.


Qualifications

  • Experience: experience working directly with customers in a professional capacity (SaaS experience preferred).
  • Technical Literacy: Familiarity with CRM databases and ticketing systems (e.g., Intercom, Zendesk), as well as preferably applicant tracking systems (ATS), and job boards.
  • Industry Knowledge: Experience working within recruitment, SaaS, or HRIS industries is a significant plus.
  • Education: Bachelor’s degree or equivalent professional experience.
  • Skills: Strong analytical abilities and a demonstrated ability to identify risks.


Benefits

  • Remote-First: 100% remote-based workforce.
  • Flexibility: Unlimited vacation and PTO.
  • Growth: A challenging role that offers significant opportunities for development in a supportive team environment.