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Remote Apple Technical Advisor Jobs (NOW HIRING)

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Experience advising on technical business transformation solutions for large enterprises or at ... Minimum Qualifications 5 years of experience leading remote/field-based sales engineering ...

Technical Consultant

$150K - $165K/yr

Ability to advise customers, influence solutions, and provide technical recommendations in a customer-facing environment * Willingness and ability to travel up to 75% What We Offer * Flexible, remote ...

This position is 100% remote with about 75% travel. Responsibilities: * Be capable of providing ... Develop and submit concise technical reports and status reports throughout each phase of the ...

Serve as the primary technical advisor for a portfolio of clients, deeply understanding their ... Work-Life This role is 100% remote with an optional work environment at our Santa Monica office ...

We are not just looking for good technical skills, we are looking for the best people. You will use ... Currently: totally remote - Regular situation: 3-4 days remote. * Apple + 24" Display equipment at ...

We are not just looking for good technical skills, we are looking for the best people. You will use ... Currently: totally remote - Regular situation: 3-4 days remote. * Apple + 24" Display equipment at ...

Serve as the primary technical advisor for a portfolio of clients, deeply understanding their ... Work-Life This role is 100% remote with an optional work environment at our Santa Monica office ...

... primary technical advisor for our enterprise clients implementing complex low-code platform ... As a remote-first workplace, we believe in offering flexibility and the freedom to work where it ...

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Remote Apple Technical Advisor information

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$41K

$115K

$138K

How much do remote apple technical advisor jobs pay per year?

As of Jun 21, 2026, the average yearly pay for remote apple technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What are Remote Apple Technical Advisors?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.
More about Remote Apple Technical Advisor jobs
What cities are hiring for Remote Apple Technical Advisor jobs? Cities with the most Remote Apple Technical Advisor job openings:
What are the most commonly searched types of Apple Technical Advisor jobs? The most popular types of Apple Technical Advisor jobs are:
What states have the most Remote Apple Technical Advisor jobs? States with the most job openings for Remote Apple Technical Advisor jobs include:
Infographic showing various Remote Apple Technical Advisor job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 86% Full Time, 6% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $114,963 per year, or $55.3 per hour.
Apple Business Systems Engineer Manager

Apple Business Systems Engineer Manager

Apple

Austin, TX • Remote

$194K - $292K/yr

Full-time

Medical, Dental, Retirement

Posted yesterday


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 662 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Our sales team is, in many ways, the face of Apple to our largest customers. Our enterprise customers need to know that with their significant investments in our technologies, everything’s going to work as promised. We are the ones who make believers out of them. We solve technical and business problems to ensure success for both Apple and its customers. We provide both technical sales consulting and support with a goal of transforming the way people work.
Description
An Apple Business Systems Engineering Manager leads a technical pre-sales team of Systems Engineers. Success in this role comes from encouraging, enabling, and holding accountable this team of trusted advisors.
As a critical component of the Account Team, SE’s operate by getting in the field, establishing relationships as a trusted advisor by top Executives, and identifying opportunities to accelerate our efforts to deliver Apple solutions to Enterprise customers.
SE’s leverage their ever-growing knowledge of Apple platforms and competitive intelligence to solve real business challenges. As evidenced in our system of record, SE’s drive technical journeys and demonstrate ownership of the tactics necessary to execute the mutually aligned sales strategy.
SE’s are always curious, showing empathy as they interact with stakeholders - seeking to understand before being understood. They share relevant experiences through great storytelling and take advantage of opportunities to impart knowledge which lifts the capabilities of their teammates.
Apple doesn’t cut corners, in products or in business. SE’s bring the highest level of integrity, honesty, and accountability in all that they do, every single day. SE’s are trusted advisors who do what they say they’ll do - and always do what’s best for Apple.
Preferred Qualifications
7 years of experience leading quota-carrying, remote/field-based sales engineering or technical pre-sales teams.
Demonstrated ability to see the world through the eyes of your team members. Understanding how to align their motivations with company objectives and available resources within an acceptable timeframe.
Experience advising on technical business transformation solutions for large enterprises or at least 5 years of experience in a consultative pre-sales engineering role.
Understanding of Apple’s security resources and can articulate clearly Apple’s dedication to security and privacy. Expertly describe how our layered approach to security lowers risk to users while maintaining the integrity of both personal and corporate data. Given a customer’s security requirements, you can architect a strategy to meet them on our platform.
Innate passion for Apple, the development of people, and insatiable curiosity to discover ways to enhance productivity and operational efficiency.
Minimum Qualifications
5 years of experience leading remote/field-based sales engineering, technical pre-sales teams, or quota-carrying sales teams.
Experience advising on or architecting technical business transformation solutions for large enterprises or at least 3 years of experience in a consultative pre-sales engineering role.
Demonstrate capability to communicate complex technical concepts to executive decision-makers and key stakeholders, using system of record and data visualization tools.
Demonstrate excellent communication skills and ability to tell compelling stories through presentation software as well as short-form communication tools.
Comfortable developing relationships with key stakeholders and executives while driving results with technical resources.
Demonstrate IS/IT knowledge with experience in the areas of AI implementations, enterprise security, networking, and communications technologies for iOS, macOS, and competing platforms.
Ability to articulate the benefits of modern deployment methods to enterprise customers and describe the nuances of deploying and managing the Apple platform in large organizations.
50% travel is required for this role.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $194,000 and $292,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976