1

Apple Technical Advisor Jobs (NOW HIRING)

You are not just advising on solutions - you are building, deploying, and operationalizing them ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Work closely with TV+ and Sports leads to advise their roadmap and content strategy. Preferred ... non-technical partners. Strong interpersonal and communication skills. Pay & Benefits At Apple ...

Be Seen First

The successful candidate will serve as a senior technical advisor and collaborate with engineering ... Experience managing Windows, macOS, and Apple iOS devices through Intune. * Experience managing ...

Be Seen First

The successful candidate will serve as a senior technical advisor and collaborate with engineering ... Experience managing Windows, macOS, and Apple iOS devices through Intune. * Experience managing ...

Apply Early

At Apple, new ideas have a way of becoming great products, services, and customer experiences very ... In this role, you will lead a variety of legal matters pertaining to participation in technical ...

At Apple, new ideas have a way of becoming great products, services, and customer experiences very ... In this role, you will lead a variety of legal matters pertaining to participation in technical ...

next page

Showing results 1-20

Apple Technical Advisor information

See salary details

$41K

$115K

$138K

How much do apple technical advisor jobs pay per year?

As of Jul 1, 2026, the average yearly pay for apple technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a technical advisor do at Apple?

An Apple Technical Advisor provides technical support and troubleshooting assistance to customers for Apple products and services. They diagnose issues, offer solutions, and may perform repairs or setup assistance, often using diagnostic tools and following company protocols in a retail or support environment.

Is it worth it to be an Apple advisor?

Being an Apple Technical Advisor can be a rewarding role for those interested in customer service and technical support, involving troubleshooting Apple products and assisting customers in retail or support centers. The position often requires strong communication skills, technical knowledge, and sometimes certifications like Apple Certified Support Professional. Compensation and career growth vary by location and experience, but it can provide valuable industry experience and opportunities for advancement.

What does a typical day look like for an Apple Technical Advisor?

As an Apple Technical Advisor, your day typically involves assisting customers via phone, chat, or email with troubleshooting and resolving issues related to Apple products and services. You’ll work in a supportive team environment where collaboration and knowledge sharing are encouraged to help address complex or unique problems. Advisors often follow structured work schedules and may rotate shifts to cover high-demand periods, such as new product launches. The role requires juggling multiple cases efficiently while maintaining Apple’s high customer service standards, making each day dynamic and engaging.

How difficult is it to get hired at Apple?

Getting hired as an Apple Technical Advisor can be competitive, as the company values strong customer service skills, technical knowledge, and relevant certifications. Candidates often go through multiple interview stages, including technical and behavioral assessments, and must demonstrate problem-solving abilities and product familiarity.

What is an Apple Technical Advisor job?

An Apple Technical Advisor provides technical support to customers by troubleshooting hardware and software issues for Apple devices. They work remotely or in call centers, assisting users via phone, chat, or email. Their role involves diagnosing problems, guiding customers through solutions, and ensuring a positive Apple experience. Strong communication and problem-solving skills are essential.

How much do Apple advisors get paid?

Apple Technical Advisors typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. They may also receive benefits such as employee discounts and training opportunities, with schedules often including part-time or full-time shifts. Compensation can vary based on the specific store or region.

What are the key skills and qualifications needed to thrive in the Apple Technical Advisor position, and why are they important?

To thrive as an Apple Technical Advisor, you need strong troubleshooting skills, product knowledge of Apple hardware and software, and preferably some experience in technical support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, remote diagnostic tools, and Apple's proprietary support platforms is highly valuable. Excellent communication, patience, and the ability to remain calm under pressure help advisors deliver top-notch customer service. These capabilities are vital to efficiently resolve technical issues while ensuring a positive customer experience in a fast-paced, customer-centric environment.

More about Apple Technical Advisor jobs
What are the most commonly searched types of Apple Technical Advisor jobs? The most popular types of Apple Technical Advisor jobs are:
Senior Software Engineer

Senior Software Engineer

Apple

Cupertino, CA

$181K - $272K/yr

Full-time

Medical, Dental, Retirement

Posted 6 days ago


Key responsibilities

  • Partner directly with business stakeholders, engineers, and product managers to understand operational workflows, deployment requirements, and process bottlenecks.

  • Scope, design, build, and deploy AI-powered internal tools, workflow automations, and system integrations across test and production environments.

  • Troubleshoot production issues, debug live environments, and drive issues through resolution.


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 666 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers


Job description

We’re looking for customer-facing Software Engineers who can rapidly identify operational pain points, build practical AI-powered solutions, and deploy them in real-world environments as part of a forward-deployed engineering role.
This role sits at the intersection of Engineering, Product, and Customer Success. You’ll work directly with users to understand workflows, uncover the highest-impact problems, and quickly deliver solutions using AI, automation, APIs, and cloud tooling.
Success in this role requires strong engineering ability, operational problem-solving, communication skills, and the ability to move from ambiguity to implementation quickly. You are not just advising on solutions - you are building, deploying, and operationalizing them directly alongside customers.
Description
- Partner directly with business stakeholders, engineers, and product managers to understand operational workflows, deployment requirements, and process bottlenecks
- Translate ambiguous business needs into practical, scalable technical solutions
- Identify high-impact operational pain points and rapidly deliver solutions that create measurable value
- Scope, design, build, and deploy AI-powered internal tools, workflow automations, and system integrations across test and production environments
- Lead business implementations and deployments as a forward-deployed Software Engineer / Technical Product Manager (FDE/TPM)
- Build and maintain integrations across APIs, systems, and data platforms
- Troubleshoot production issues, debug live environments, and drive issues through resolution
Guide user adoption, training, and iterative improvement as workflows and AI capabilities evolve
Partner closely with product and engineering teams to improve platform capabilities based on real-world operational feedback
Operate effectively in dynamic environments with evolving business and deployment requirements
Preferred Qualifications
Experience with AI agents, workflow orchestration systems, or enterprise automation platforms
Familiarity with containerization, deployment, and infrastructure tooling such as Docker, Kubernetes, and CI/CD pipelines
Ability to operate independently and lead without authority
Experience working in startup or high-growth environments with rapidly evolving priorities
Strong product intuition and business empathy, with the ability to influence product direction based on field feedback
Strong problem-solving skills and comfort operating in ambiguous, fast-changing environments
Demonstrated ability to independently drive solutions from requirements gathering through deployment and iteration
Proven ability to collaborate cross-functionally across engineering, product, operations, and business teams
Minimum Qualifications
BS/MS in Computer Science, Engineering, Information Systems, or a related technical field
7+ years of experience in software engineering, solutions engineering, technical consulting, or other business-facing technical roles
Strong hands-on engineering skills with Python, APIs, infrastructure platforms, and systems integrations
Experience deploying, supporting, and troubleshooting production systems in enterprise environments
Experience building integrations and automating workflows across multiple systems
Practical experience using LLMs or GenAI APIs to create reliable workflows, automations, or internal tools
Familiarity with modern AI tooling, agent frameworks, prompt engineering, and orchestration platforms
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Apple logo

About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976