ZipRecruiter

Log In

1

Apple Tech Support Jobs (NOW HIRING)

ID.me

IT Support Analyst

Mountain View, CA

Troubleshoot and support Apple hardware, software, and peripherals. * Deliver friendly, customer-focused IT support while maintaining SLAs. * Set up new hire equipment, including laptops, monitors ...

Umusic

Manager, Tech Support

New York, NY · Hybrid

$41K - $51K/yr

Universal Music Group is hiring a Tech Support Manager providing technical support is to provide ... Strong knowledge of Apple, Windows, O365 products, build and config via SCCM/Intune/JAMF * Proven ...

Umusic

Manager, Tech Support

Nashville, TN · Hybrid

$36K - $45K/yr

Universal Music Group is hiring a Tech Support Manager providing technical support is to provide ... Strong knowledge of Apple, Windows, O365 products, build and config via SCCM/Intune/JAMF * Proven ...

Universal Music Group

Manager, Tech Support

Santa Monica, CA · On-site

$42K - $52K/yr

Universal Music Group is hiring a Tech Support Manager providing technical support is to provide ... Strong knowledge of Apple, Windows, O365 products, build and config via SCCM/Intune/JAMF * Proven ...

Umusic

Manager, Tech Support

Santa Monica, CA · Hybrid

$42K - $52K/yr

Universal Music Group is hiring a Tech Support Manager providing technical support is to provide ... Strong knowledge of Apple, Windows, O365 products, build and config via SCCM/Intune/JAMF * Proven ...

Buffalo Bills

IT Support Specialist

Orchard Park, NY · On-site

Apple Device Management * Design, implement, and maintain Jamf Pro for macOS/iOS device management ... Proven experience in IT support and systems administration. * Strong understanding of Microsoft 365 ...

HITRUST Service Corp.

IT Support Technician

Frisco, TX · On-site

$20.25 - $27.75/hr

As an IT Support Technician, you will provide technical support and endpoint administration ... Experience with Addigy or other Apple device management platforms. * Working knowledge of Microsoft ...

MacPlus

Be Seen First

Lead Apple Field Engineer

Austin, TX · On-site

$80K - $90K/yr

Install and support Zoom Rooms, conference room AV systems, Apple TVs, and related technology. * Work directly with clients to solve technical challenges while delivering exceptional customer service ...

HITRUST Services LLC

IT Support Technician

Frisco, TX · On-site

$20.25 - $27.75/hr

Description As an IT Support Technician, you will provide technical support and endpoint ... Experience with Addigy or other Apple device management platforms. * Working knowledge of Microsoft ...

T2Group

Onsite IT Support Technician

Redondo Beach, CA · On-site

$22.75 - $31.25/hr

This role supports end users directly, resolves day-to-day technology issues, maintains accurate ... ID, Intune, Okta, Apple Business Manager, and Freshservice. • Create and maintain clear ...

Hip Construction LLC

IT Support Specialist

Greenville, RI · On-site

$58K - $62K/yr

IT Support Specialist Re-Bath of New England | Johnston, RI (Field travel across RI, MA, CT) Every ... Administer our Apple fleet through Jamf: enrollment, configuration profiles, security compliance ...

Hip Construction LLC

IT Support Specialist

Greenville, RI · On-site

$58K - $62K/yr

IT Support Specialist Re-Bath of New England | Johnston, RI (Field travel across RI, MA, CT) Every ... Administer our Apple fleet through Jamf: enrollment, configuration profiles, security compliance ...

next page

Showing results 1-20

All JobsApple Tech Support Jobs

Apple Tech Support information

See salary details

$27K

$43.5K

$66K

How much do apple tech support jobs pay per year?

As of Jul 21, 2026, the average yearly pay for apple tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is Apple Tech Support?

Apple Tech Support refers to the customer service and technical assistance provided by Apple Inc. to help users resolve issues with their Apple products, including iPhones, iPads, Macs, and software like iOS and macOS. Apple Tech Support can assist with troubleshooting problems, setting up devices, recovering Apple IDs, and providing guidance on using Apple services. Support is available via phone, online chat, in-person at Apple Stores, and through the Apple Support app. The goal is to ensure customers can effectively use and enjoy their Apple devices and services.

How much do Apple support people get paid?

Apple Tech Support specialists typically earn an average hourly wage of around $20 to $25, with annual salaries ranging from approximately $40,000 to $50,000 depending on experience and location. Compensation may include benefits such as health insurance and employee discounts, and the role often requires technical skills and customer service experience.

Does Apple allow any remote work?

Apple Tech Support roles are primarily on-site, especially for in-store and technical support positions. However, some remote work opportunities may be available for certain customer service or technical support roles, often requiring specific skills and certifications. Availability of remote work depends on the position and company policies at the time of hiring.

What are some common challenges faced by Apple Tech Support specialists, and how are they typically addressed?

Apple Tech Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, assisting users with varying levels of technical knowledge, and managing high call or chat volumes during product launches or updates. To address these challenges, specialists receive comprehensive training on Apple products and customer service best practices. They also work closely with team leads and product experts to resolve escalated issues efficiently, ensuring a collaborative work environment focused on continuous learning and problem-solving.

What is the difference between Apple Tech Support vs Apple Customer Service Representative?

AspectApple Tech SupportApple Customer Service Representative
Required CredentialsTechnical certifications, Apple product knowledgeCustomer service skills, communication skills
Work EnvironmentTechnical support centers, remote supportCall centers, retail stores, remote
Employer & Industry UsageApple Inc., technology sectorApple Inc., retail and service sector
Common Search & ComparisonTechnical troubleshooting, device repairCustomer inquiries, billing, account issues

Apple Tech Support focuses on diagnosing and resolving technical issues with Apple products, requiring technical skills and certifications. Apple Customer Service Representatives handle customer inquiries, billing, and general support, emphasizing communication skills. While both roles serve Apple customers, Tech Support is more technical, whereas Customer Service is more customer-facing and service-oriented.

What are the key skills and qualifications needed to thrive as an Apple Tech Support specialist, and why are they important?

To thrive as an Apple Tech Support specialist, you need strong troubleshooting skills, technical knowledge of Apple devices and software, and typically a high school diploma or equivalent. Familiarity with AppleCare systems, diagnostic tools, and CRM software is often required, and certifications like Apple Certified Support Professional (ACSP) can be advantageous. Excellent communication, patience, and problem-solving abilities help you deliver clear, empathetic support to customers. These skills ensure efficient issue resolution, high customer satisfaction, and reinforce brand loyalty for Apple.

How to become Apple Tech support?

To become an Apple Tech Support specialist, candidates typically need a high school diploma or equivalent, strong technical skills, and experience with Apple products and operating systems. Relevant certifications such as Apple Certified Support Professional (ACSP) can enhance prospects, and good communication skills are essential for assisting customers effectively. Prior experience in customer service or technical support is often preferred.

Is it hard to get hired by Apple?

Getting hired as an Apple Tech Support representative can be competitive, as the company seeks candidates with strong technical skills, customer service experience, and familiarity with Apple products. Candidates often undergo multiple interview stages, including technical assessments and behavioral interviews, to demonstrate their qualifications. Having relevant certifications and a good understanding of Apple hardware and software can improve chances of employment.
More about Apple Tech Support jobs
What job categories do people searching Apple Tech Support jobs look for? The top searched job categories for Apple Tech Support jobs are:
Apple Tech Support jobs near you
Infographic showing various Apple Tech Support job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
L1 Support Technician (SLC)

L1 Support Technician (SLC)

Milestone Technologies, Inc.

Salt Lake City, UT • On-site

$30.50/hr

Other

PTO

Posted 8 days ago

Job description

Mac Support Engineer (L1)
12-month onsite W2 Contract (No C2C/No Visa Sponsorship)
Onsite in Salt Lake City Utah 84101
Pay up to $30.50/hr. (No PTO and No Paid Holidays)
The ideal candidate has experience supporting 300+ end users in a primarily Mac environment (90% macOS) and hands-on experience administering Jamf Pro for Apple device management and end-user support.
Milestone is seeking a Support Technician to deliver exceptional IT support for a team that primarily uses Mac and Apple products. The client’s Engineering team spans Data, IT, Security, and Software, focusing on creating innovative products and building reliable infrastructure. As a Support Technician, you will play a key role in maintaining productivity by promptly resolving IT issues within a Mac-centric environment.
What You’ll Do:
As a Support Technician, you’ll serve as the primary point of contact for troubleshooting and resolving issues within a Mac/Apple environment. Your goal will be to ensure that employees remain productive and efficient. You will work closely with the IT Support Team to improve systems, resolve technical challenges related to hardware, software, and networks, and support ongoing IT projects. Your contributions will be crucial in building a scalable, mature IT support infrastructure in a largely Mac-based workspace.
Responsibilities:

  • Coordinate the dispatch and receipt of IT equipment, particularly Apple devices, with vendors.
  • Troubleshoot and resolve software and hardware issues related to Mac and PC systems.
  • Identify when to escalate complex technical issues to appropriate teams.
  • Support and manage key systems such as Slack, G Suite, Jamf, Okta, Jira/Confluence, Mac, PC, and Zoom.
  • Diagnose and repair Mac hardware issues, collaborating with external vendors for repairs and replacements as necessary.
  • Troubleshoot basic network issues, including DNS, VPN, and Wi-Fi connectivity, with a focus on Mac environments.
  • Manage IT support tickets efficiently, adhering to service-level agreements (SLAs).
Qualifications:
  • 1-3 years of hands-on experience in IT support or a similar technical role.
  • Strong expertise in supporting Apple products, particularly Mac.
  • Proficiency with JAMF MDM (Mobile Device Management).
  • Eagerness to learn new technologies and grow your skill set.
  • Proven ability to manage support tickets and meet SLAs.
  • Excellent troubleshooting and problem-solving skills, particularly in a Mac-centric workspace.
  • Strong communication skills with a customer-focused mindset, ensuring excellent service delivery.
Bonus Skills:
  • Experience with Zoom Room configuration and management.
  • Familiarity with supporting AV technologies, especially in large meetings and events.
  • Knowledge of IT infrastructure and security protocols within a Mac/Apple ecosystem.


Why You’ll Love This Role: This is a fantastic opportunity for individuals passionate about working in IT. You’ll be joining a dynamic team and gaining hands-on experience with various technologies. We’ll support your growth within the IT field, allowing you to make a real impact by streamlining and enhancing systems across a collaborative, forward-thinking team. If you thrive on solving technical challenges in a primarily Apple-based environment, this is the perfect role for you.
Compensation:
The estimated pay range for this position is USD $25.00/Hr. - USD $30.00/Hr. and is a Non-Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.

Apply