ZipRecruiter

Log In

1

Apple Tech Support Jobs (NOW HIRING)

simons foundation

Manager, IT Support

New York, NY

$99K - $125K/yr

Configure and deploy Macs and troubleshoot hardware (primarily Apple) * Administer cloud services ... Manage IT support staff; hire, train and mentor team members * Allocate incoming support tickets to ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

Configure and deploy Macs and troubleshoot hardware (primarily Apple) * Administer cloud services ... Manage IT support staff; hire, train and mentor team members * Allocate incoming support tickets to ...

Raising Cane's

IT Support Lead

Plano, TX

$20 - $27.50/hr

This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users. The Lead ...

Raising Cane's

IT Support Lead

Plano, TX

$20 - $27.50/hr

This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users. The Lead ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users. The Lead ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

This role provides advanced troubleshooting, executive support, and specialized expertise across Apple and Window environments while ensuring a seamless technology experience for end users. The Lead ...

Simons Foundation

Manager, IT Support

Manhattan, NY · On-site

Responsibilities : • Respond to help desk tickets and fulfill technology support requests from foundation staff • Configure and deploy Macs and troubleshoot hardware (primarily Apple) • ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position ... Experience with Apple Macs, installations and troubleshooting LAN/WAN networking experience ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone ... Demonstrate broad knowledge of technology principles, practices, and procedures * Self-manage in a ...

previous pagenext page

Showing results 21-40

All JobsApple Tech Support Jobs

Apple Tech Support information

See salary details

$27K

$43.5K

$66K

How much do apple tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for apple tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is Apple Tech Support?

Apple Tech Support refers to the customer service and technical assistance provided by Apple Inc. to help users resolve issues with their Apple products, including iPhones, iPads, Macs, and software like iOS and macOS. Apple Tech Support can assist with troubleshooting problems, setting up devices, recovering Apple IDs, and providing guidance on using Apple services. Support is available via phone, online chat, in-person at Apple Stores, and through the Apple Support app. The goal is to ensure customers can effectively use and enjoy their Apple devices and services.

Can I work for Apple Tech Support from home?

Apple Tech Support roles can sometimes be performed remotely, especially for technical troubleshooting and customer service positions, depending on the company's policies and the specific role. Candidates typically need a reliable internet connection, a suitable workspace, and may require specific technical skills or certifications. Availability of remote work varies by location and job requirements.

What are some common challenges faced by Apple Tech Support specialists, and how are they typically addressed?

Apple Tech Support specialists often encounter challenges such as troubleshooting complex hardware and software issues, assisting users with varying levels of technical knowledge, and managing high call or chat volumes during product launches or updates. To address these challenges, specialists receive comprehensive training on Apple products and customer service best practices. They also work closely with team leads and product experts to resolve escalated issues efficiently, ensuring a collaborative work environment focused on continuous learning and problem-solving.

What is the difference between Apple Tech Support vs Apple Customer Service Representative?

AspectApple Tech SupportApple Customer Service Representative
Required CredentialsTechnical certifications, Apple product knowledgeCustomer service skills, communication skills
Work EnvironmentTechnical support centers, remote supportCall centers, retail stores, remote
Employer & Industry UsageApple Inc., technology sectorApple Inc., retail and service sector
Common Search & ComparisonTechnical troubleshooting, device repairCustomer inquiries, billing, account issues

Apple Tech Support focuses on diagnosing and resolving technical issues with Apple products, requiring technical skills and certifications. Apple Customer Service Representatives handle customer inquiries, billing, and general support, emphasizing communication skills. While both roles serve Apple customers, Tech Support is more technical, whereas Customer Service is more customer-facing and service-oriented.

What are the key skills and qualifications needed to thrive as an Apple Tech Support specialist?

To thrive as an Apple Tech Support specialist, you need strong troubleshooting skills, technical knowledge of Apple devices and software, and typically a high school diploma or equivalent. Familiarity with AppleCare systems, diagnostic tools, and CRM software is often required, and certifications like Apple Certified Support Professional (ACSP) can be advantageous. Excellent communication, patience, and problem-solving abilities help you deliver clear, empathetic support to customers. These skills ensure efficient issue resolution, high customer satisfaction, and reinforce brand loyalty for Apple.

How to become Apple Tech Support?

To become an Apple Tech Support specialist, candidates typically need a high school diploma or equivalent, strong technical skills, and experience with Apple products and operating systems. Relevant certifications such as Apple Certified Support Professional (ACSP) can enhance prospects, and good communication skills are essential for assisting customers effectively.
More about Apple Tech Support jobs
What job categories do people searching Apple Tech Support jobs look for? The top searched job categories for Apple Tech Support jobs are:
Apple Tech Support jobs near you
Infographic showing various Apple Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Technician

Fire Fighter Sales & Service Co.

Cranberry Township, PA

$20.50 - $28.25/hr

Full-time

Re-posted 26 days ago

Job description

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting hardware, software, video conferencing systems, Apple iOS/macOS devices, and network-related issues, ensuring optimal performance of computing operations, and delivering a high-touch, white-glove customer service experience.
Key Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and mobile devices (including Apple iOS and macOS platforms).
  • Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring professionalism, discretion, and urgency in all interactions.
  • Respond to user inquiries regarding computer software, hardware, and mobile device operation to resolve issues efficiently.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance and reliability of computer systems and end-user devices.
  • Set up equipment for employee use, including workstations, mobile devices, and conferencing tools, ensuring proper installation and configuration.
  • Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve issues.
  • Escalate major hardware or software problems to vendors or specialized technicians as needed.
  • Develop training materials and provide user training on hardware, software, and mobile device usage.
  • Maintain records of data communication transactions, issues, resolutions, and installation activities.
  • Provide support for audio-visual technology, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and executive events.
  • Support AV technologies such as AirMedia, Zoom, Microsoft Teams, sound systems, and interactive whiteboards.
  • Perform basic system administration tasks, including user account management, permissions, and group policy support.
  • Perform basic network administration tasks, including configuring and troubleshooting devices, managing IP addresses, and supporting network security efforts.
  • Support and manage Apple ecosystem devices, including iPhones, iPads, and MacBooks, ensuring seamless integration with enterprise systems.

Minimum Qualifications

  • Associate’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience as a Computer Support Specialist or similar role.
  • Strong technical background with advanced troubleshooting and problem-solving skills.
  • Experience supporting Apple iOS/macOS devices in an enterprise environment.
  • Demonstrated ability to provide high-level customer service, including executive (C-suite) support.
  • Familiarity with multiple operating systems and platforms (Windows and macOS).
  • Ability to troubleshoot and resolve hardware, software, mobile device, and networking issues.
  • Excellent analytical, communication, and interpersonal skills.
  • Ability to stay current with emerging technologies and train end users effectively.

Preferred Skills

  • Experience with Windows Active Directory, Office 365, Remote Desktop Services, SharePoint, SQL, and application servers.
  • Experience supporting Apple Business Manager, MDM solutions (e.g., Jamf, Intune), and mobile device management.
  • Experience with Crestron solutions, Zoom, Microsoft Teams, and other conferencing platforms.
  • Knowledge of network design, server architecture, and systems integration.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong organizational skills, attention to detail, and ability to prioritize in a fast-paced environment.
  • Professional demeanor with the ability to interact confidently with executive stakeholders

 
 

Apply