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Apple Call Center Jobs (NOW HIRING)

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... Apple Pay inquiries, credit report questions/ review * Ensure that all credit union member- and ...

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... Apple Pay inquiries, credit report questions/ review * Ensure that all credit union member- and ...

The Call Center agent's position handles answering incoming calls from customers, respond to ... Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT ...

The Call Center agent's position handles answering incoming calls from customers, respond to ... Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT ...

The Call Center Representative is responsible for managing a high volume of inbound and outbound ... Apple devices must run the latest version of macOS * Ability to install and run required secure ...

Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ... PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible ...

Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ... PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible ...

At least one year of previous high-volume call center experience WAH Requirements ... PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible ...

Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ... PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible ...

CALL CENTER SPECIALIST - IC

$84K - $85K/yr

The Call Center Specialist - IC is responsible for managing a high volume of inbound and outbound ... Apple devices must run the latest version of macOS * Ability to install and run required secure ...

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Showing results 1-20

Apple Call Center information

See salary details

$10

$17

$25

How much do apple call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for apple call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Apple Call Center vs Apple Customer Support Specialist?

AspectApple Call CenterApple Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound calls, team-basedRemote or in-store support, direct customer interaction
Employer & Industry UsageApple's customer service operationsApple retail stores and support centers
Common Search & ComparisonYesYes

The Apple Call Center primarily handles inbound customer calls in a team environment, focusing on troubleshooting and support. Apple Customer Support Specialists often work directly with customers in retail stores or remotely, providing personalized assistance. While both roles require similar credentials and are part of Apple's customer service ecosystem, their work settings and interaction styles differ.

What are the key skills and qualifications needed to thrive as an Apple Call Center Representative, and why are they important?

To thrive as an Apple Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, Apple products, and ticketing systems like Salesforce is often required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and efficiently resolving customer issues. These skills ensure high-quality support, customer satisfaction, and uphold Apple's reputation for outstanding service.

What are some common challenges faced by Apple Call Center representatives, and how are they supported in overcoming them?

Apple Call Center representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and maintaining product knowledge amid frequent updates. To support them, Apple provides comprehensive training, access to up-to-date resources, and ongoing coaching from supervisors. Representatives also work within a collaborative team environment where they can share insights and escalate difficult cases, ensuring they are well-equipped to deliver excellent customer service while managing workplace stress.

What do Apple Call Center representatives do?

Apple Call Center representatives assist customers with a wide range of inquiries related to Apple products and services. Their responsibilities include troubleshooting technical issues, providing product information, handling billing questions, and resolving customer concerns. They may communicate with customers via phone, email, or chat, and are trained to deliver a high level of customer service. Additionally, they often help guide customers through setups or repairs and may escalate complex issues to specialized support teams.
More about Apple Call Center jobs
What cities are hiring for Apple Call Center jobs? Cities with the most Apple Call Center job openings:
What states have the most Apple Call Center jobs? States with the most job openings for Apple Call Center jobs include:
Infographic showing various Apple Call Center job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 20% Part Time, and 40% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Rep (GS Apple)

Call Center Rep (GS Apple)

Radius Global Solutions LLC

Lenexa, KS • On-site

$15 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Radius Global Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

380th of 451 rated business services


Job description

Tired of the same old call center jobs????

Here at Radius, we are building a new call center team!! This new client will provide an opportunity to get in on the ground floor and grow! Come grow your career with us!


The Call Center Representative is responsible for effectively negotiating the resolution of past due accounts on behalf of clients while maintaining a high level of customer satisfaction.
$14 per hour + Bonus
Equipment Provided (Desktop Setup --Must be Hard-Wired into internet)


Training Schedule:
8am-5pm CST Monday-Friday for first 2 weeks.
9am-6pm CST Monday-Friday for 3rd week.


Work Schedule:
8 hour shifts Monday-Friday.
Requires 1 late night each week until 8pm CSY
Stay Bonus:
$150 at 30 Days in Production
$250 at 90 days in Production
$250 at 180 Days in Production
_______________________
$650 in Total Stay Bonus

Benefits:
Paid Training
Benefits--Medical, Dental, Vision, Life Insurance, 401K w/ a match after 1 Yr.
Paid Time Off
Holiday Pay
Short and Long-term Disability
Unlimited referral bonus program


Qualifications
High School Diploma or GED is required


Radius Global Solutions, LLC is an Equal Opportunity Employer EEO/Veteran/Disabled


What Radius Global Solutions employees say

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