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Appeals Intake Coordinator Jobs (NOW HIRING)

Palmetto Infusion

Intake Coordinator

Columbia, SC · On-site

$16.75 - $22.75/hr

The Intake Coordinator functions as an integral member of a multidisciplinary intake team which ... appeals. * Answers calls from queue and assists callers in a timely and polite manner. * Gives high ...

The Salvation Army

Intake Coordinator

Columbus, OH · On-site

$13.20 - $13.50/hr

The Intake Coordinator will work cooperatively with Program staff to maintain a quality intake ... Provide a positive, appealing, and uplifting first impression of the ARC program. Maintain a ...

The Salvation Army

Intake Coordinator

Altoona, PA · On-site

$13/hr

The Salvation Army Adult Rehabilitation Center is seeking an Intake Counselor to work cooperatively ... Provide a positive, appealing, and uplifting first impression of the ARC program. Maintain a ...

Talentiqo

Intake Coordinator

Pittsburgh, PA · On-site

$17.50 - $23.75/hr

Job Summary (List Format): - Receive and process inbound appeals and grievance requests from providers, members, or pharmacies via fax or mail. - Assess requests, verify patient benefit coverage ...

BMR Partners Inc

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

Facilitate appeals process between the patient, physician, and insurance company; compose clinical ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

BMR Partners

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

Facilitate appeals process between the patient, physician, and insurance company; compose clinical ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

Specialty Care Rx

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

Facilitate appeals process between the patient, physician, and insurance company; compose clinical ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

BMR Partners Inc.

Pharmacy Intake Coordinator

Orange, CA · On-site

$24 - $30/hr

Facilitate appeals process between the patient, physician, and insurance company; compose clinical ... Able to read medical charts. * 1 year of proven work experience in a healthcare * Previous intake ...

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Appeals Intake Coordinator information

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How much do appeals intake coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for appeals intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an appeals intake coordinator?

To thrive as an Appeals Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field. Familiarity with case management systems, document imaging software, and HIPAA compliance is typically required. Excellent communication, problem-solving, and multitasking abilities are vital soft skills for managing high volumes of appeal requests and working collaboratively with teams. These competencies ensure accurate processing of appeals, regulatory compliance, and efficient support for both patients and healthcare providers.

What are common challenges faced by appeals intake coordinators, and how can they be managed?

Appeals Intake Coordinators often encounter challenges such as managing high volumes of case submissions, ensuring timely and accurate data entry, and navigating complex regulatory requirements. Staying organized and using effective tracking systems are essential to avoid processing delays and errors. Additionally, strong communication skills help coordinators collaborate with healthcare providers, insurance representatives, and internal teams to resolve issues efficiently and maintain compliance.

What is an appeals intake coordinator?

Appeals Intake Coordinators are professionals responsible for managing the initial processing of appeals within an organization, such as a healthcare provider or insurance company. They review incoming appeal requests, verify relevant documentation, and ensure that cases are assigned to the appropriate departments or personnel for further review. Their work helps ensure that appeals are handled efficiently, accurately, and in compliance with regulations and company policies. This role often requires strong organizational skills, attention to detail, and knowledge of relevant legal or regulatory guidelines.

What is the difference between Appeals Intake Coordinator vs Claims Processor?

CriteriaAppeals Intake CoordinatorClaims Processor
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or insuranceHigh school diploma or equivalent; insurance or healthcare certifications are a plus
Work environmentOffice setting, healthcare or insurance companyOffice setting, insurance or healthcare organization
Employer and industry usageUsed in healthcare, insurance, and government sectors for handling appealsCommon in insurance companies, healthcare providers for processing claims
Search and comparison intentPeople comparing roles related to appeals and case managementPeople looking into claims processing roles in insurance or healthcare

The Appeals Intake Coordinator primarily manages the intake and initial review of appeals related to insurance or healthcare claims, focusing on case assessment and documentation. In contrast, Claims Processors handle the processing and verification of claims from submission to payout. While both roles require similar credentials and work environments, their core responsibilities differ in scope and focus.

More about Appeals Intake Coordinator jobs
What cities are hiring for Appeals Intake Coordinator jobs? Cities with the most Appeals Intake Coordinator job openings:
What states have the most Appeals Intake Coordinator jobs? States with the most job openings for Appeals Intake Coordinator jobs include:
What job categories do people searching Appeals Intake Coordinator jobs look for? The top searched job categories for Appeals Intake Coordinator jobs are:
Appeals Intake Coordinator jobs near you
Infographic showing various Appeals Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

Palmetto Infusion

Columbia, SC • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Palmetto Infusion rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us:
Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
The Intake Coordinator functions as an integral member of a multidisciplinary intake team which manages the care of new patients. This
position will verify patient's health benefits and coverage for infusion services. The Intake Coordinator works closely with the Intake team to
process new referrals timely. Ensures accurate and complete verification of insurance benefits. Works closely with clinical staff and Intake
team in providing and promoting customer service, process flow, operational integrity, quality care and process improvement along with
maintaining high service standards.
Schedule: Monday - Friday; 8:00 AM - 5:00 PM.
Minimum Qualifications:
Experience/Education:
  • High School Diploma or Equivalent.
  • One year of healthcare experience or customer service experience.
  • Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
  • Ability to cope with ambiguous, changing environment while under pressure in a calm.
  • Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion.

Essential Functions:
  • Provides timely acceptance and completion of new referrals.
  • Performs in-depth benefit verification.
  • Reviews insurance medical policy requirements and FDA guidelines.
  • Makes a welcome call to the patient regarding benefits, coverage details, financial responsibilities, etc.
  • Obtains all needed information from MD office for insurance authorizations.
  • Submits requests for insurance authorization, following up on denials, peer-to-peer reviews, and appeals.
  • Answers calls from queue and assists callers in a timely and polite manner.
  • Gives high priority to client satisfaction and anticipates customer needs.
  • Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of
    performance for self; takes pride in his/her work and completes work on schedule.
  • Demonstrates adaptability to an increasingly complex and changing environment; maintaining composure under pressure.
  • Takes initiative to present ideas and suggestions for process improvements to the team lead, supervisors, and management.
  • Maintains industry knowledge regarding insurance authorization requirements, limitations, and exceptions.
  • Performs other duties and projects as assigned.

About the Benefits:
  • Competitive Compensation
  • Comprehensive Medical Insurance
  • Dental and Vision Insurance
  • Company Life Insurance
  • Voluntary Life and Disability Insurance
  • Additional Voluntary Supplemental Plans
  • Flexible Spending Account (Medical and Dependent Care)
  • Health Savings Account
  • 401K Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts
  • Ramsey SmartDollar Program
  • Referral Program
  • Tuition Assistance
  • Paid Time Off
  • 8 Paid Company Holidays

Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" - a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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