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Ancillary Services Coordinator Jobs (NOW HIRING)

Director, Ancillary Services

Charlotte, NC ยท On-site

$100 - $130/hr

The Director, Ancillary Services is responsible for leading the operational performance of ... Supports coordination between service lines and patient care teams * Ensures services meet ...

Job Summary Position Summary The Manager of Ancillary Services is an operational leader responsible for driving the day-to-day execution, coordination, and continuous improvement of ancillary service ...

Job Summary Position Summary The Manager of Ancillary Services is an operational leader responsible for driving the day-to-day execution, coordination, and continuous improvement of ancillary service ...

Troubleshoots, coordinates, and provides oversight to multiple departments within ancillary services. Takes on and completes other duties as assigned. Qualifications Bachelor's degree required. In ...

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How much do ancillary services coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for ancillary services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What does an ancillary services coordinator do?

An Ancillary Services Coordinator manages and coordinates support services within healthcare or organizational settings, such as laboratory, radiology, pharmacy, and transportation services. They ensure efficient scheduling, communication, and workflow between departments to support patient care or organizational operations. The role often involves administrative tasks, problem-solving, and collaboration with various teams to maintain high-quality service delivery. Ancillary Services Coordinators help optimize resources, address service issues, and contribute to a positive experience for patients or clients.

What are the key skills and qualifications needed to thrive as an ancillary services coordinator?

To thrive as an Ancillary Services Coordinator, you need a solid understanding of healthcare operations, scheduling, and administrative procedures, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Strong organizational, multitasking, and communication skills are essential for effectively coordinating between departments, patients, and providers. These competencies ensure seamless patient care delivery, efficient workflow, and positive experiences for both patients and healthcare staff.

What are the typical challenges faced by an ancillary services coordinator, and how can they be managed effectively?

Ancillary Services Coordinators often juggle multiple responsibilities, such as scheduling, vendor coordination, and ensuring compliance with healthcare regulations. Common challenges include managing competing priorities, communicating effectively with diverse departments, and adapting to changes in patient needs or service availability. Staying organized, proactively addressing potential issues, and building strong relationships with both clinical staff and external service providers can help coordinators navigate these complexities successfully.

What is the difference between Ancillary Services Coordinator vs Patient Services Coordinator?

AspectAncillary Services CoordinatorPatient Services Coordinator
Required CredentialsRelevant certifications, healthcare knowledgeCustomer service skills, healthcare familiarity
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, outpatient centers
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, clinics, healthcare organizations
Common Search & ComparisonYesYes

The Ancillary Services Coordinator primarily manages support services like lab, radiology, and pharmacy support within healthcare settings, requiring specific healthcare certifications. The Patient Services Coordinator focuses on patient interactions, scheduling, and administrative support. Both roles are vital in healthcare environments but differ in their focus and responsibilities.

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What are the most commonly searched types of Ancillary Services jobs?

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Infographic showing various Ancillary Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Director, Ancillary Services

Charlotte, NC โ€ข On-site

Tryon Medical Partners
Health Care and Social Assistanceย โ€ขย 201 - 500 employees

$90 - $120/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

The Director, Ancillary Services is responsible for leading the operational performance of laboratory services (centralized, phlebotomy, and point-of-care), imaging services, and infusion services and ensuring alignment with clinical care delivery needs. This role focuses on optimizing access, efficiency, and service quality across supporting clinical functions.

The Director partners with clinical and operational leadership to ensure ancillary services effectively support patient care, contributing to improved outcomes and a seamless patient experience.

Primary Job Responsibilities: Ancillary Services Leadership
  • Leads operational performance of ancillary service lines
  • Establishes expectations for access, service quality, and efficiency
  • Ensures alignment with clinical care delivery needs
Service Optimization & Access
  • Identifies opportunities to improve access, throughput, and utilization
  • Leads initiatives to enhance efficiency and patient flow
  • Ensures services support timely and effective patient care
Clinical & Operational Partnership
  • Partners with clinical and operational leaders to align ancillary services with care delivery needs
  • Supports coordination between service lines and patient care teams
  • Ensures services meet organizational and patient expectations
Performance & Continuous Improvement
  • Monitors performance metrics related to service delivery and operational efficiency
  • Identifies opportunities for improvement and drives operational enhancements
  • Supports alignment with broader organizational priorities
Laboratory Services โ€“ Centralized, Phlebotomy & Point of Care
  • Oversees operational management of centralized laboratory services, phlebotomy operations, and point-of-care testing programs
  • Ensures CLIA compliance, quality controls, and turnaround time standards are consistently met
  • Partners with lab leadership to optimize specimen collection workflows and point-of-care test utilization across clinic locations
Imaging Services
  • Directs operational performance of diagnostic imaging, including scheduling, throughput, and equipment utilization
  • Ensures compliance with applicable imaging regulations and accreditation requirements (e.g., ACR)
  • Collaborates with radiologists and referring providers to maintain imaging access standards and turnaround expectations
Infusion Services
  • Manages operations of infusion services, including chair utilization, scheduling efficiency, and patient throughput
  • Partners with pharmacy and nursing leadership to ensure clinical protocols and patient safety standards are upheld
  • Supports payer authorization workflows and monitors revenue cycle metrics specific to infusion services
Education and Experience Required
  • Bachelorโ€™s degree in Healthcare Administration, Business Administration, or a related field
  • Minimum of 5โ€“8 years of progressive experience in healthcare operations, preferably within ancillary or support service lines
  • Experience managing departmental operations, workflows, and performance metrics
  • Demonstrated ability to improve efficiency, access, and service delivery
Preferred
  • Masterโ€™s degree (MHA, MBA, or related field)
  • Experience in ancillary services (e.g., laboratory services, imaging, or infusion)
  • Experience in a multi-site or ambulatory healthcare setting
Physical Requirements
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computers for long periods of time.
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