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Ams360 Jobs (NOW HIRING)

Wilhelm

Personal Lines Account Manager

Lakewood, NJ · On-site

$44K - $60K/yr

Document all client activity within AMS360 per agency guidelines, and managing/updating data. Role Requirements: * 3+ years of related experience within P&C personal lines in an independent agency ...

Cross Insurance

Personal Lines Processor

Newburyport, MA · On-site

$47K - $64K/yr

Scanning hard files into AMS360. * Organize, set, and maintain priorities. * Working knowledge and/or experience with AMS360 and Microsoft Office (Word, Outlook, Teams). * Understanding the core job ...

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How much do ams360 jobs pay per year?

As of Jun 17, 2026, the average yearly pay for ams360 in the United States is $107,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $116,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ams360 position, and why are they important?

To thrive in an AMS360 Specialist role, you need a solid understanding of insurance agency operations, AMS360 agency management software expertise, and strong problem-solving abilities. Familiarity with insurance databases, workflow automation tools, and certification in AMS360 or Vertafore products is highly beneficial. Excellent communication, customer service, and project management skills help effectively support end-users and coordinate with teams. These capabilities ensure smooth system operations, optimize agency workflows, and provide outstanding client support in a technical insurance environment.

What are some typical daily responsibilities for someone working in an AMS360 Specialist position?

As an AMS360 Specialist, your daily tasks often include troubleshooting system issues, configuring and maintaining the AMS360 software, training staff members on software functions, and collaborating with other departments to enhance workflow efficiencies. You may also oversee data integrity, assist with software upgrades or integrations, and document best practices for users. Regular interaction with agency personnel and technical support teams is common, ensuring both the back-end and client-facing systems run smoothly. This dynamic role generally balances technical problem-solving with frequent user support and training.

What is an AMS360 job?

An AMS360 job typically refers to a role that involves working with Vertafore's AMS360 agency management system, which is widely used in the insurance industry. Professionals in these roles may manage client policies, process renewals, generate reports, and streamline agency operations using AMS360. Positions can range from account managers and customer service representatives to IT specialists who support and customize the system. Strong knowledge of AMS360 software and insurance workflows is often required.

More about Ams360 jobs
What are the most commonly searched types of Ams360 jobs? The most popular types of Ams360 jobs are:
What states have the most Ams360 jobs? States with the most job openings for Ams360 jobs include:
What job categories do people searching Ams360 jobs look for? The top searched job categories for Ams360 jobs are:
Ams360 jobs near you
Infographic showing various Ams360 job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $107,363 per year, or $51.6 per hour.

Commercial Lines Account Manager

Crossagency

Shelton, WA

Full-time

Posted 5 days ago

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Account Managers are primarily responsible for servicing small commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.

Duties of an Account Manager include but are not limited to:

  • Maintain a Property & Casualty license along with keeping up with Continuing Education.
  • Understanding and following the Cross Basic Procedure Manual.
  • Understanding and following the Small Commercial Lines Workflow Manual.
  • Only using approved Action Codes in AMS 360.
  • Following up and completing open suspense's daily.
  • Keeping accurate notation and documentation in the agency management system.
  • Servicing and selling commercial insurance products to prospective and existing clients.
  • Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives).
  • Providing quality customer service to existing and prospective clients.
  • Proactively retaining accounts when applicable.
  • Staying up to date on new insurance products and market/industry trends.
  • The ability to understand and analyze insurance coverage and policy forms.
  • Strong written, oral and phone communication skills
  • Organize, set, and maintain priorities.
  • Working knowledge and/or experience with AMS360, Microsoft Office (Word, Outlook, Teams), ACORD forms, and basic commercial quoting platforms.
  • Collecting payment information, uploading payments to various company websites, and recording activity notes in AMS360.
  • Meeting annual sales goal.
  • Handling 'Broker of Record' letters received in your assigned book of business.
  • Service an average size book of business.
  • Collaborate with staff members from other departments to provide total account solutions.
  • Perform other duties as assigned.

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