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Personal Lines Assistant Jobs (NOW HIRING)

Personal Lines Assistant

Oklahoma City, OK · On-site

$36K - $49K/yr

... Assist the Account Manager on special projects/mail outs/submissions as needed or requested ... BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and ...

Identify cross-sell and account-rounding opportunities when appropriate. * Assist with quoting and placement of new Personal Lines accounts. * Gather underwriting information and prepare carrier ...

Personal Lines Account Manager

Herndon, VA · On-site

$46K - $62K/yr

Personal Lines Account Manager Personal Lines Account Manager Our Reston/Herndon- based independent insurance agency client is now looking for an experienced Personal Lines Account Manager to assist ...

The Personal Line Producer generates revenue through the sales of Personal Lines Property and ... Solid personal character, including strong work ethic, great attitude, and willingness to assist ...

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Personal Lines Assistant information

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$10

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How much do personal lines assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for personal lines assistant in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.96 per hour, depending on experience, location, and employer.

What is a personal lines assistant?

A Personal Lines Assistant is an insurance professional who supports agents or brokers in managing personal insurance policies, such as auto, home, renters, or umbrella insurance. They handle tasks like preparing quotes, processing policy changes, answering client inquiries, and maintaining accurate records. Their role helps ensure clients receive efficient service and that policies are managed accurately and promptly. Personal Lines Assistants often interact with clients, insurance carriers, and other office staff to facilitate smooth insurance operations.

What are the key skills and qualifications needed to thrive as a personal lines assistant, and why are they important?

To thrive as a Personal Lines Assistant, you need strong attention to detail, organizational skills, and knowledge of personal insurance products, often supported by a high school diploma or relevant insurance coursework. Familiarity with insurance management systems, quoting software, and basic Microsoft Office applications is typically required. Excellent customer service, communication, and problem-solving abilities help you build client trust and efficiently handle inquiries. These skills ensure accurate policy processing, satisfied clients, and smooth office operations in a fast-paced insurance environment.

What are some typical challenges personal lines assistants face when supporting insurance agents and clients?

Personal Lines Assistants often manage a high volume of client inquiries and policy changes, which requires excellent organizational skills and attention to detail. Balancing multiple priorities—such as processing renewals, updating client information, and responding to client questions—can be challenging, especially during busy renewal seasons. Additionally, staying updated with frequently changing insurance regulations and product offerings is essential to provide accurate support. A collaborative team environment and clear communication with agents help Personal Lines Assistants succeed in this dynamic role.

What is the difference between Personal Lines Assistant vs Customer Service Representative?

AspectPersonal Lines AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeVaries; often requires communication skills, sometimes licenses
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, agencies
Job FocusSupporting personal lines insurance policies, processing claimsHandling customer inquiries, policy info, and service requests

The Personal Lines Assistant primarily supports personal insurance policies and assists with processing claims, often requiring insurance licenses. Customer Service Representatives handle a broader range of customer inquiries across various insurance products, focusing on communication and service. While both roles involve client interaction, the Personal Lines Assistant specializes in personal insurance support within insurance agencies or brokerages.

More about Personal Lines Assistant jobs

What cities are hiring for Personal Lines Assistant jobs?

Cities with the most Personal Lines Assistant job openings:

What are the most commonly searched types of Personal Lines jobs?

The most popular types of Personal Lines jobs are:

What states have the most Personal Lines Assistant jobs?

States with the most job openings for Personal Lines Assistant jobs include:

Infographic showing various Personal Lines Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,191 per year, or $23.2 per hour.

Personal Lines Assistant

BancFirst

Oklahoma City, OK • On-site

$36K - $49K/yr

Other

Posted 19 days ago


BancFirst rating

7.0

Company rating: 7.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

126th of 171 rated banks


Job description

POSITION SUMMARY This position is responsible for assisting Account Manager(s) and/or producers in the servicing and processing of new and renewal business and other tasks assigned in a timely, accurate and positive manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: New, Renewal, Endorsement, and Audit Process policies, endorsement/changes or other tasks assigned per the instructions given to the processor and may perform on-line rating functions and quoting upon licensure. In processing the new and renewal business or endorsements/changes the processor must verify the coverages on the apps in EPIC actually reflect what is on the policy. If there are any discrepancies between the actual policy and EPIC this will need to be discussed with their appropriate supervisor as to what action needs to be taken. Assist the Account Manager on special projects/mail outs/submissions as needed or requested REQUIREMENTS/QUALIFICATIONS High School Education mandatory with college degree preferred. Ability to learn Property and Casualty insurance in a fast paced environment. Ability to work with computer technology including use of Word and Excel or other relevant programs. Ability to operate computers and general office equipment Aptitude for accuracy and attention to detail. Organizational and Time Management skills to prioritize workloads and meet deadlines. Above average verbal, written and interpersonal skills to interact with associates at all levels of responsibility. Requirement of obtaining insurance license within 6 months to 1 year. Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.

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