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Personal Lines Assistant Jobs (NOW HIRING)

Ori-gen

Account Manager, Personal Lines

Cypress, CA · On-site

$55K - $70K/yr

New Business Support * Assist with quoting and placement of new personal lines accounts. * Gather underwriting information and prepare carrier submissions. * Prepare proposals and coverage ...

The Jonus Group

Personal Lines Account Manager

Lake Ozark, MO · On-site

$40K - $55K/yr

Personal Lines Account Manager Job Summary Seeking a highly motivated and detail-oriented Personal ... * Assist with advising clients during the claims process, providing guidance and support where ...

Ori-gen

Account Manager, Personal Lines

Cypress, CA · On-site

$47K - $64K/yr

New Business Support * Assist with quoting and placement of new personal lines accounts. * Gather underwriting information and prepare carrier submissions. * Prepare proposals and coverage ...

gpac

Personal Lines Account Manager

Saginaw, MI · On-site

$42K - $56K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Roseville, MI · On-site

$40K - $55K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

The Misch Group

Personal Lines Account Manager

Mason, MI · On-site

$65K - $70K/yr

Support general front-office coverage * Assist with walk-in inquiries * Daily operation of Applied ... Personal lines servicing experience * Comfortable working onsite five days per week in Mason ...

APR

Personal Lines Account Manager

Phoenix, AZ · On-site

$45K - $55K/yr

Assistant Personal Lines Account Manager Salar y: $45,000-55,000 Comprehensive benefits package Location : Phoenix, AZ area Independent insurance agency is seeking an assistant personal lines account ...

gpac

Personal Lines Account Manager

Byron, MI · On-site

$39K - $53K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Burton, MI · On-site

$39K - $54K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Titusville, FL · On-site

$36K - $50K/yr

Personal Lines Account Manager Location: Florida Employment Type: Full-Time Join a Growing Local ... Monitor renewal activity and proactively communicate with clients to ensure retention. * Assist ...

gpac

Personal Lines Account Manager

Jacksonville, FL · On-site

$41K - $56K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

CPS

Personal Lines Account Manager

Saugus, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

CPS

Personal Lines Account Manager

Peabody, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

gpac

Personal Lines Account Manager

Casselberry, FL · On-site

$39K - $53K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

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Personal Lines Assistant information

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How much do personal lines assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for personal lines assistant in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.96 per hour, depending on experience, location, and employer.

What is a personal lines assistant?

A Personal Lines Assistant is an insurance professional who supports agents or brokers in managing personal insurance policies, such as auto, home, renters, or umbrella insurance. They handle tasks like preparing quotes, processing policy changes, answering client inquiries, and maintaining accurate records. Their role helps ensure clients receive efficient service and that policies are managed accurately and promptly. Personal Lines Assistants often interact with clients, insurance carriers, and other office staff to facilitate smooth insurance operations.

What are the key skills and qualifications needed to thrive as a personal lines assistant, and why are they important?

To thrive as a Personal Lines Assistant, you need strong attention to detail, organizational skills, and knowledge of personal insurance products, often supported by a high school diploma or relevant insurance coursework. Familiarity with insurance management systems, quoting software, and basic Microsoft Office applications is typically required. Excellent customer service, communication, and problem-solving abilities help you build client trust and efficiently handle inquiries. These skills ensure accurate policy processing, satisfied clients, and smooth office operations in a fast-paced insurance environment.

What are some typical challenges personal lines assistants face when supporting insurance agents and clients?

Personal Lines Assistants often manage a high volume of client inquiries and policy changes, which requires excellent organizational skills and attention to detail. Balancing multiple priorities—such as processing renewals, updating client information, and responding to client questions—can be challenging, especially during busy renewal seasons. Additionally, staying updated with frequently changing insurance regulations and product offerings is essential to provide accurate support. A collaborative team environment and clear communication with agents help Personal Lines Assistants succeed in this dynamic role.

What is the difference between Personal Lines Assistant vs Customer Service Representative?

AspectPersonal Lines AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeVaries; often requires communication skills, sometimes licenses
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, agencies
Job FocusSupporting personal lines insurance policies, processing claimsHandling customer inquiries, policy info, and service requests

The Personal Lines Assistant primarily supports personal insurance policies and assists with processing claims, often requiring insurance licenses. Customer Service Representatives handle a broader range of customer inquiries across various insurance products, focusing on communication and service. While both roles involve client interaction, the Personal Lines Assistant specializes in personal insurance support within insurance agencies or brokerages.

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Personal Lines Assistant jobs near you
Infographic showing various Personal Lines Assistant job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $48,191 per year, or $23.2 per hour.

Assistant Account Manager, Personal Lines

Indianapolis, IN • On-site

Conner Insurance
Insurance Services • 11 - 50 employees
Learn more about Conner Insuranceexternal

$43K - $58K/yr

Full-time

Re-posted 4 days ago

Job description

JOB SUMMARY AND PURPOSE
The Assistant Account Manager, Personal Lines position is important to the operations of the Personal Lines Department. They provide daily support and assistance to the Personal Lines Account Managers and the Personal Lines Advisors. Additionally, this role is tremendous training ground for someone who'd eventually like to be an Account Manager, as they learn the daily in's and outs of the position, interface with our AMS and our carriers, and build important insurance knowledge and experience.
ESSENTIAL DUTIES :
Department Support � Provide technical support to Personal Lines Account Managers
  1. Processing endorsement changes to active policies
  2. Complete endorsement requests in coordination with Advisor, Account Manager, or third party: follows up to ensure timely receipt of changes and policies.
  3. Assisting in renewal reviews
  4. Organize incoming carrier/client mail and underwriting notices from each carrier

Customer Relationship Management �Assist in building the relationship with Insured and determine effective ways to service their account
  1. Assist the Account Managers in corresponding with insured to obtain information or inform them of account status or changes.
  2. Responds to client's needs in a timely, professional, helpful and courteous manner, regardless of client attitude.
  3. Strives to meet service standards in all circumstances.
  4. Looks for ways to add value beyond clients� immediate requests.

Customer Service and Support � Assistance and support of the ongoing needs and issues of each Client.
  1. Enters customer data accurately and timely into Applied Epic Management System
  2. Compile data on insurance policy changes.

Payment and Billing � Payment and Billing of policies/coverages
  1. Analyze Client's billing accounts.
  2. Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.

ADDITIONAL DUTIES:
  1. Attend meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new customers.
  2. Perform other duties as assigned.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS and/or EXPERIENCE:
  • Prefer bachelor's degree, or an associate's degree or equivalent, from two-year college or technical school
  • High school diploma or equivalent is required
  • Maintain a current Indiana Property & Casualty insurance license

SKILLS:
  • Proficient in Microsoft Office suite of products and Adobe Acrobat
  • General understanding of all lines of personal insurance coverage
  • Understanding of contracts, carrier products, coverage forms, and underwriting guidelines
  • Ability to read, analyze, and interpret industry policies and contract documents
  • Ability to effectively present information to insureds and carriers
  • Ability to apply basic mathematical concepts such as percentages, addition, subtraction, multiplication and division
  • Ability to think independently and critically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Excellent oral and written communication skills
  • Ability to perform duties in a high-pressured, fast-paced environment
  • High degree of organizational skills
  • Initiative and attention to detail
  • Ability to prioritize and remain flexible
  • Professional telephone skills and etiquette
  • Self-motivated and able to work both independently with limited supervision and within a team

STARTING COMPENSATION:
Differs with experience.
The above statements are intended to be a representative summary of the responsibilities performed by incumbents of this job. The incumbent's may be requested to perform job-related tasks other than those stated in this description.

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