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Personal Lines Assistant Jobs (NOW HIRING)

ALKEME Insurance

Personal Lines Account Manager

Sandy, UT · On-site

$42K - $58K/yr

The Personal Lines Account Manager must provide prompt, accurate, professional service to our ... assist individuals with disabilities to perform the essential job functions. Note : This is not ...

ALKEME

Personal Lines Account Manager

Sandy, UT · On-site

$42K - $58K/yr

The Personal Lines Account Manager must provide prompt, accurate, professional service to our ... assist individuals with disabilities to perform the essential job functions. Note : This is not ...

gpac

Personal Lines Account Manager

Panama City Beach, FL · On-site

$40K - $54K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

ALKEME Insurance

Personal Lines Account Manager

Sandy, UT · On-site

$42K - $58K/yr

The Personal Lines Account Manager must provide prompt, accurate, professional service to our ... assist individuals with disabilities to perform the essential job functions. Note : This is not ...

APR

Personal Lines Account Manager

Tampa, FL · Hybrid

$55K - $75K/yr

Personal Lines Account Manager | HNW | Personal Lines Book Location: Tampa, FL (Hybrid or In-Office ... Comfortable collaborating with producers, account assistants, and carrier partners in a fast-moving ...

gpac

Personal Lines Account Manager

Casselberry, FL · On-site

$39K - $53K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

WalkerHughes

Personal Lines Support Specialist

Ballwin, MO · On-site

$37K - $51K/yr

Respond to client inquiries via phone and email in a timely and professional manner * Assist ... Support Personal Lines Account Managers with assigned tasks and service needs * Ensure compliance ...

gpac

Personal Lines Account Manager

Winter Springs, FL · On-site

$39K - $53K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Tampa, FL · On-site

$41K - $55K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Fort Lauderdale, FL · On-site

$42K - $58K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

gpac

Personal Lines Account Manager

Altamonte Springs, FL · On-site

$42K - $57K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients ... Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

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Personal Lines Assistant information

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How much do personal lines assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for personal lines assistant in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal lines assistant, and why are they important?

To thrive as a Personal Lines Assistant, you need strong attention to detail, organizational skills, and knowledge of personal insurance products, often supported by a high school diploma or relevant insurance coursework. Familiarity with insurance management systems, quoting software, and basic Microsoft Office applications is typically required. Excellent customer service, communication, and problem-solving abilities help you build client trust and efficiently handle inquiries. These skills ensure accurate policy processing, satisfied clients, and smooth office operations in a fast-paced insurance environment.

What are some typical challenges personal lines assistants face when supporting insurance agents and clients?

Personal Lines Assistants often manage a high volume of client inquiries and policy changes, which requires excellent organizational skills and attention to detail. Balancing multiple priorities—such as processing renewals, updating client information, and responding to client questions—can be challenging, especially during busy renewal seasons. Additionally, staying updated with frequently changing insurance regulations and product offerings is essential to provide accurate support. A collaborative team environment and clear communication with agents help Personal Lines Assistants succeed in this dynamic role.

What is a personal lines assistant?

A Personal Lines Assistant is an insurance professional who supports agents or brokers in managing personal insurance policies, such as auto, home, renters, or umbrella insurance. They handle tasks like preparing quotes, processing policy changes, answering client inquiries, and maintaining accurate records. Their role helps ensure clients receive efficient service and that policies are managed accurately and promptly. Personal Lines Assistants often interact with clients, insurance carriers, and other office staff to facilitate smooth insurance operations.

What is the difference between Personal Lines Assistant vs Customer Service Representative?

AspectPersonal Lines AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeVaries; often requires communication skills, sometimes licenses
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, agencies
Job FocusSupporting personal lines insurance policies, processing claimsHandling customer inquiries, policy info, and service requests

The Personal Lines Assistant primarily supports personal insurance policies and assists with processing claims, often requiring insurance licenses. Customer Service Representatives handle a broader range of customer inquiries across various insurance products, focusing on communication and service. While both roles involve client interaction, the Personal Lines Assistant specializes in personal insurance support within insurance agencies or brokerages.

More about Personal Lines Assistant jobs
What cities are hiring for Personal Lines Assistant jobs? Cities with the most Personal Lines Assistant job openings:
What are the most commonly searched types of Personal Lines jobs? The most popular types of Personal Lines jobs are:
What states have the most Personal Lines Assistant jobs? States with the most job openings for Personal Lines Assistant jobs include:
What job categories do people searching Personal Lines Assistant jobs look for? The top searched job categories for Personal Lines Assistant jobs are:
Personal Lines Assistant jobs near you
Infographic showing various Personal Lines Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,191 per year, or $23.2 per hour.

Personal Lines Account Manager

ALKEME Insurance

Sandy, UT • On-site

$42K - $58K/yr

Other

Re-posted 3 days ago

Alkeme Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

88th of 304 rated insurance

Job description

Account Manager - Personal Lines (The Hive - Sandy, UT 84070)
Description
The primary function of the Personal Lines Account Manager is to meet the overall insurance needs of our clients. The Personal Lines Account Manager must provide prompt, accurate, professional service to our clients and company personnel in order to maintain and grow our personal lines book of business.
Major Responsibilities:
Service
  • Ability to handle complex accounts.
  • Ordering and processing renewal and change requests with an emphasis on Personal Lines Insurance Risk Management.
  • Prepares review letters on an annual basis, offering recommendations to clients based on analysis of clients insurance needs.
  • Assists clients with reporting claims.
  • Maintain accurate and current detailed information in the Applied EPIC system.
Retention
  • Works to ensure that the agency goal of 95% retention is met. Acting proactively to market renewals, identify gaps or new available discounts, following up on outstanding billing notices, cancellations, and Broker of Record letters.
Account Rounding
  • Actively solicits and processes additional lines of coverage for all accounts both new and existing book of business.
  • Available to provide basic information on all personal lines of insurance and directs clients accordingly.
Teamwork
  • Maintains a courteous and effective relationship with clients, co-workers, Carriers, COI's and other business contacts.
  • Ability to share knowledge and skills with others.
Personal and Organizational Development
  • Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
  • Utilizes good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
Requirements
Required Skills/Abilities:
  • College education with a minimum of 3 years insurance experience or a minimum of 5 years insurance experience.
  • Must hold a valid Property Casualty Broker-Agent license.
  • Ability to communicate effectively, both verbally and in writing, with others to explain complex issues, receive and interpret complex information, and respond appropriately.
  • Knowledge of insurance products and usages.
  • Knowledge of insurance markets and reference to markets.
  • Ability to carry out complex tasks with many concrete and abstract variables.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to pull or lift up to 15 pounds at times.
Compensation:
  • Compensation range is based on working in-office in the state in which the position resides

Reasonable accommodations may be made to assist individuals with disabilities to perform the essential job functions.
Note: This job description is not intended to list all the responsibilities but, to provide a general description of the responsibilities for your position. Management reserves the right to assign or reassign duties and/or responsibilities for your position at any given time to fulfill operation needs.
This is an At-Will position. Employment with Alkeme Intermediary Holdings, LLC is strictly At-Will and you may quit or be transferred, reassigned, promoted, suspended, demoted and/or discharged at any time, with or without cause and with or without prior notice.

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