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Amex Collections Jobs (NOW HIRING)

CFS

Staff Accountant - Part-Time

Baltimore, MD · Hybrid

$65K - $75K/yr

... collections for real estate revenue * Process payroll and related financial transactions * Support monthly financial reporting and reconciliations * Assist with expense tracking (including AMEX) and ...

Atlas

Head of Credit & Underwriting

New York, NY · On-site

Own collections and loss mitigation. Build the early-warning systems, contact strategies, and recovery processes. Our loss performance is already better than Amex's, and your job is to hold that line ...

American Express

Senior Java Software Engineer

New York, NY · On-site

$136K - $180K/yr

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your ... collections and underwriting risk. Risk Data Management (RDM) platform is critical for ...

Inhabit

Senior Credit Risk Analyst

Alpharetta, GA · On-site

Support collections activities, chargeback analysis, and review of contractual risk language when ... Working knowledge of card brand rules and regulations (Visa, Mastercard, Amex, Discover)

WME Group

Billing Coordinator

Los Angeles, CA · On-site

$30/hr

Assisting with invoice collections, including but not limited to invoice disputes, following up on ... AMEX Pcards * Assist with Artist Statement Cleanup The Ideal Candidate: * Bachelor's Degree in ...

WME Group

Billing Coordinator

Los Angeles, CA · On-site

$30/hr

Assisting with invoice collections, including but not limited to invoice disputes, following up on ... AMEX Pcards * Assist with Artist Statement Cleanup The Ideal Candidate: * Bachelor's Degree in ...

WME Group

Billing Coordinator

Los Angeles, CA

$22.50/hr

Assisting with invoice collections, including but not limited to invoice disputes, following up on ... AMEX Pcards * Assist with Artist Statement Cleanup The Ideal Candidate: * Bachelor's Degree in ...

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Amex Collections information

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How much do amex collections jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for amex collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an Amex Collections job?

An Amex Collections job involves contacting American Express customers with overdue accounts to arrange payments, resolve disputes, and provide financial guidance. Agents use negotiation skills to help customers bring accounts current while ensuring adherence to company policies and regulations. Strong communication and problem-solving abilities are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in the Amex Collections position, and why are they important?

To thrive as an Amex Collections specialist, a solid understanding of collections processes, customer account management, and financial regulations is essential, usually supported by prior experience in collections or customer service. Proficiency with customer relationship management (CRM) systems, payment processing platforms, and basic office software is often required. Excellent communication, negotiation abilities, and resilience are important soft skills that help resolve sensitive financial matters while maintaining positive customer relationships. These skills ensure effective collection outcomes, compliance with industry standards, and a high level of customer care.

What are the typical daily responsibilities of someone working in Amex Collections?

A professional in Amex Collections is responsible for contacting account holders with overdue balances, negotiating payment arrangements, and resolving disputes in a respectful and compliant manner. This role involves tracking accounts, documenting all interactions accurately, and collaborating with other teams such as customer service and fraud prevention to provide comprehensive account support. While the position is often fast-paced and goal-oriented, it offers valuable experience in financial communications and problem-solving. Team members are usually supported by robust training and clear performance metrics to help them succeed in their roles.

More about Amex Collections jobs
What are the most commonly searched types of Amex Collections jobs? The most popular types of Amex Collections jobs are:
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Amex Collections jobs near you
Infographic showing various Amex Collections job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Associate -Digital Product Management

Associate -Digital Product Management

American Express

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &
Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, you'll work with the industry's best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Qualifications and Skills Required:

  • Ability to drive project deliverables to achieve business results

  • Ability to work effectively in a team environment

  • Strong communication & interpersonal skills

  • Ability to learn quickly and work independently with sophisticated, unstructured initiatives

  • Customer-centered design approach and experience developing software products or services in partnership with different business partners globally

  • Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus

  • Knowledge of SQL, Java, MS Office - PowerPoint, Excel

  • Knowledge of SAS, Hive, Yellow Brick, or Python is a plus

  • Bachelors in a relevant field. Master's is a plus

  • 1+ years of experience in product development, or a related field


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job Responsibilities:

  • Develop next generation software products and solutions to solve risk management needs using latest tools and technologies.

  • Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products.

  • Drive global, reusable & configurable design, rule authoring, testing, integration, and product launch using low-code tools.

  • Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic.

  • Identify & implement Product & Process simplification opportunities.

  • Deliver prioritized functional and non-functional roadmap as per aligned timelines & good quality.

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