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Amex Collections Jobs in California (NOW HIRING)

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Amex Collections information

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$12

$21

$29

How much do amex collections jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for amex collections in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is an Amex Collections?

An Amex Collections job involves contacting American Express customers with overdue accounts to arrange payments, resolve disputes, and provide financial guidance. Agents use negotiation skills to help customers bring accounts current while ensuring adherence to company policies and regulations. Strong communication and problem-solving abilities are essential to succeed in this role.

What are the typical daily responsibilities of someone working in Amex Collections?

A professional in Amex Collections is responsible for contacting account holders with overdue balances, negotiating payment arrangements, and resolving disputes in a respectful and compliant manner. This role involves tracking accounts, documenting all interactions accurately, and collaborating with other teams such as customer service and fraud prevention to provide comprehensive account support. While the position is often fast-paced and goal-oriented, it offers valuable experience in financial communications and problem-solving. Team members are usually supported by robust training and clear performance metrics to help them succeed in their roles.

What are the key skills and qualifications needed to thrive in Amex Collections, and why are they important?

To thrive as an Amex Collections specialist, a solid understanding of collections processes, customer account management, and financial regulations is essential, usually supported by prior experience in collections or customer service. Proficiency with customer relationship management (CRM) systems, payment processing platforms, and basic office software is often required. Excellent communication, negotiation abilities, and resilience are important soft skills that help resolve sensitive financial matters while maintaining positive customer relationships. These skills ensure effective collection outcomes, compliance with industry standards, and a high level of customer care.

Will Amex send you to collections?

In an Amex Collections role, employees may be involved in managing overdue accounts and communicating with customers about debt repayment. If debts remain unpaid, the company may escalate accounts to collections, but employees typically do not personally send customers to collections; their role focuses on recovery efforts and customer outreach within company policies.

What are popular job titles related to Amex Collections jobs in California?

For Amex Collections jobs in California, the most frequently searched job titles are:

What job categories do people searching Amex Collections jobs in California look for?

The top searched job categories for Amex Collections jobs in California are:

Amex Collections jobs near you
Infographic showing various Amex Collections job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,062 per year, or $21.2 per hour.

Full Charge Bookkeeper/Senior Accountant

Woodland Hills, CA • On-site

Intermedia Advertising
See more jobs at Intermedia Advertisingexternal

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Full Charge Bookkeeper / Senior Accountant: will manage daily accounts receivable and credit activities, support collection efforts, and oversee all accounts receivable, collections, and daily deposit activities, as well as full-charge bookkeeping for a number of QuickBooks entities. This role partners closely with Account Executives, Regional Leadership, Controller & CFO to ensure timely collections, effective credit management, and accurate bookkeeping / financial reporting for both the media enterprise and the family office.
Key Responsibilities:
  • Prepare and maintain weekly AR & Aging reports.
  • Spearhead collections efforts with clients, particularly on escalated accounts.
  • Review open accounts and coordinate collection efforts with account executives to resolve outstanding balances.
  • Audit delinquent accounts to ensure all collection efforts have been exhausted.
  • Run credit reports on new clients and advise on credit risk prior to onboarding.
  • Deposit physical checks daily into our banking system via remote deposit machine.
  • Prepare all bank reconciliations for parent and subsidiary companies on a monthly basis.
  • Prepare bank reconciliations for various property and owner-related entities in QuickBooks
  • Handle full-cycle accounting, month-end & year-end journal entries for various property & owner-related entities in QuickBooks
  • Set up new entities in QuickBooks with new chart of accounts, as required.
  • Interact with outside CPAs on year-end tax packages, and partnership related activity, K1s, 1099s, as needed.
  • Maintain the company’s fixed asset schedule and prepare general ledger journal entries for depreciation.
  • Track Fixed Asset acquisitions & dispositions.
  • Prepare annual yearly compliance filing reports for L.A. County regarding fixtures and equipment.
  • Process client refunds as requested.
  • Maintain monthly Client Deposit Schedules.
  • Prepare monthly Accounts Receivable reconciliations.
  • Process credit card transactions.
  • Upload and code monthly AMEX activity into Advantage software and oversee the corporate credit card program.
  • Real estate, property accounting & partnership experience a HUGE plus.

Qualifications: Mandatory
  • 8-10 years of experience as a Sr. Accountant.
  • Strong analytical and problem-solving skills.
  • Solid experience with ERP systems, advanced QuickBooks, and advanced Excel skills (VLOOKUP, Pivot Tables, Data Analysis, etc.)
  • Experience in bank reconciliations and general ledger management.
  • Ability to communicate effectively with internal teams and clients.

Benefits Package:
  • Amazon Pharmacy – Convenient pharmacy services at your fingertips.
  • Aflac – Supplemental insurance to give you peace of mind.
  • Dental & Vision Insurance – Keep your smile bright and eyes healthy.
  • Health Insurance – Choose from PPO & HMO options to suit your needs.
  • Flexible Spending Account (FSA) – Save on healthcare expenses.
  • Life Insurance/AD&D – Group & Voluntary options for added security.
  • Paid Time Off – Generous time off to recharge.
  • Sick Days – We support your health and wellness.
  • Employee Assistance Program (EAP) – Access to confidential counseling & support.
  • 401(k) Profit Sharing Plan – Invest in your future with company contributions.

Equal Opportunity Employer:
IMGC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.