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Amazon Salesforce Admin Jobs (NOW HIRING)

NeuraFlash, Part of Accenture

OR

As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions ... Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications * Demonstrated ...

NeuraFlash, Part of Accenture

OR

As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions ... Salesforce Administrator 201 is required * Excellent understanding of Salesforce.com best practices ...

Dscout

GTM Systems Administrator

Charleston, WV

... Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind ... Drive the active migration from Salesforce CPQ to our new CPQ tool and serve as its long-term ...

Dscout

GTM Systems Administrator

... Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind ... Drive the active migration from Salesforce CPQ to our new CPQ tool and serve as its long-term ...

NeuraFlash, Part of Accenture

OR

$94K - $276K/yr

As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions--integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more--to ...

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Amazon Salesforce Admin information

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$40.5K

$98.9K

$155K

How much do amazon salesforce admin jobs pay per year?

As of Jun 7, 2026, the average yearly pay for amazon salesforce admin in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is an Amazon Salesforce Admin job?

An Amazon Salesforce Admin is responsible for managing and optimizing Salesforce CRM systems to support business operations. They handle user management, data integrity, system customization, and workflow automation to enhance efficiency. Additionally, they collaborate with teams to troubleshoot issues, implement updates, and ensure compliance with company policies. This role requires technical expertise in Salesforce, problem-solving skills, and the ability to work cross-functionally within Amazon.

What are the key skills and qualifications needed to thrive in the Amazon Salesforce Admin position, and why are they important?

To thrive as an Amazon Salesforce Admin, you need a solid understanding of Salesforce platform administration, data management, and process automation, usually paired with a bachelor’s degree or relevant experience. Familiarity with Salesforce tools like Lightning Experience, Service Cloud, and certification such as Salesforce Certified Administrator are highly valued. Strong problem-solving skills, attention to detail, and effective communication skills ensure smooth collaboration across technical and non-technical teams. These abilities are critical for maintaining efficient workflows, supporting business operations, and driving continuous improvement within Amazon’s dynamic environment.

What are the typical daily responsibilities of an Amazon Salesforce Admin?

As an Amazon Salesforce Admin, your daily tasks may include user management, data import/export, system customization, and troubleshooting technical issues within the Salesforce platform. You will often collaborate with team members from sales, marketing, and IT to optimize workflows and integrate new features or updates. Maintaining data integrity, creating reports and dashboards, and providing support or training to users are also key aspects of this role. This position often involves proactively identifying ways to improve system efficiency and user experience in a fast-paced, collaborative environment.

More about Amazon Salesforce Admin jobs
What cities are hiring for Amazon Salesforce Admin jobs? Cities with the most Amazon Salesforce Admin job openings:
What are the most commonly searched types of Amazon Salesforce Admin jobs? The most popular types of Amazon Salesforce Admin jobs are:
What states have the most Amazon Salesforce Admin jobs? States with the most job openings for Amazon Salesforce Admin jobs include:
What job categories do people searching Amazon Salesforce Admin jobs look for? The top searched job categories for Amazon Salesforce Admin jobs are:
Amazon Salesforce Admin jobs near you
Infographic showing various Amazon Salesforce Admin job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 3% Part Time, 1% Temporary, and 7% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Systems Development Engineer II, Healthcare IT

Systems Development Engineer II, Healthcare IT

Amazon

Austin, TX • On-site

Full-time

Posted 11 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,820 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

Do you want to solve business challenges through innovative technology. Do you enjoy working on scalable platform engineering in a fast-paced team environment. Do you love working on projects that directly impact the health and well-being of millions of Amazon customers.

At Amazon Health Services (AHS), we hire the best minds in technology to innovate and build things for the benefit of our customers. Our Systems Development Engineers play an instrumental role in building, maintaining, and optimizing the platforms and infrastructure that power Amazon's health services ecosystem - including Amazon Pharmacy and Amazon One Medical. Amazon Health Services challenges are big and impact millions of patients, providers, and healthcare operations across the organization.

Our path is not always easy, so we are selective about who joins us on this journey. There is a certain kind of person who takes on systems development challenges at AHS - someone excited by the idea of owning and managing contact center platforms, integrating enterprise platforms, automating operational workflows, and supporting critical health services tools while managing ambiguity and the pace of a company whose ship cycles are measured in weeks, not years. If this is you, come build the future with us.


Key job responsibilities
# Platform Engineering & Development
Design, develop, and maintain NICE CXone Studio scripts, IVR call flows, and integrations with Salesforce and third-party systems via APIs. Build and configure platforms supporting Amazon Health Services tools (NICE CXone, Amazon Connect, Zoom). Leverage Amazon Quick Suite's agentic AI for automation and productivity.
# Quality Assurance & Operations
Build and QA call routing with stakeholders

Develop coding standards and best practices. Serve as lead engineer for NICE CXone and support engineer for Zoom. Provide Tier 3 support, on-call coverage, and troubleshoot distributed systems using remote access tools (BeyondTrust, Kaseya).

Participate in code reviews, CI processes, system upgrades, and operational reviews to drive continuous improvement.
# Administration & Workforce Optimization
Manage user lifecycle (JIT/SCIM provisioning, permissions, SSO via Okta), phone number operations, skill assignments, and CXone/Zoom admin functions. Support CXone Agent, MAX, and Salesforce Agent applications. Assist with Quality Management, IEX, Interaction Analytics, and Performance Management setup.
# Documentation & Stakeholder Engagement
Create and maintain SOPs, design documents, runbooks, and call routing diagrams

Lead NICE CXone project initiatives, conduct design sessions, translate business needs into scalable solutions, and communicate progress to stakeholders. Stay current with emerging technologies and drive CCaaS improvements.
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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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