... Admin II) * Salesforce Service Cloud Consultant or other Salesforce certifications Nice to Have * Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)
Quick apply
... Admin II) * Salesforce Service Cloud Consultant or other Salesforce certifications Nice to Have * Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)
Quick apply
... Admin II) * Salesforce Service Cloud Consultant or other Salesforce certifications Nice to Have * Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)
Birmingham, AL · On-site
$52 - $69/hr
... Flex Skills: -Agile -Salesforce Sales Cloud Soft Skills: Engage in team dynamics Degrees/Certifications: Salesforce Admin certification is nice to have Role Differentiator: Very high visibility ...
Quick apply
Birmingham, AL · On-site
$52 - $69/hr
... Flex Skills: -Agile -Salesforce Sales Cloud Soft Skills: Engage in team dynamics Degrees/Certifications: Salesforce Admin certification is nice to have Role Differentiator: Very high visibility ...
Additional certifications (Advanced Admin, App Builder) preferred. * Functional Expertise : Deep ... Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional ...
Additional certifications (Advanced Admin, App Builder) preferred. * Functional Expertise : Deep ... Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional ...
Perform other duties as assigned Must Have Technical Skills: -Salesforce experience min 2yrs+ -QA experience -5+ yrs -Salesforce admin Certification Flex Skills/Nice to Have: -CPQ -QA lead experience ...
Quick apply
Perform other duties as assigned Must Have Technical Skills: -Salesforce experience min 2yrs+ -QA experience -5+ yrs -Salesforce admin Certification Flex Skills/Nice to Have: -CPQ -QA lead experience ...
Atlanta, GA · Hybrid
Advanced Admin, Platform App Builder, or additional Salesforce certifications. * Experience with ... flex days to support mental wellbeing, Gym membership discounts * Care for Family : Hybrid home ...
Atlanta, GA · Hybrid
Advanced Admin, Platform App Builder, or additional Salesforce certifications. * Experience with ... flex days to support mental wellbeing, Gym membership discounts * Care for Family : Hybrid home ...
Atlanta, GA · On-site
Advanced Admin, Platform App Builder, or additional Salesforce certifications. * Experience with ... flex days to support mental wellbeing, Gym membership discounts * Care for Family : Hybrid home ...
Atlanta, GA · On-site
Advanced Admin, Platform App Builder, or additional Salesforce certifications. * Experience with ... flex days to support mental wellbeing, Gym membership discounts * Care for Family : Hybrid home ...
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
Austin, TX · On-site
$68.50 - $84.75/hr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
Austin, TX · On-site
$68.50 - $84.75/hr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
Position Summary IEM is seeking a highly experienced Senior Salesforce Administrator to lead the ... Data warehousing platforms (Snowflake, Amazon Redshift, or similar) * SQL and database management
Position Summary IEM is seeking a highly experienced Senior Salesforce Administrator to lead the ... Data warehousing platforms (Snowflake, Amazon Redshift, or similar) * SQL and database management
$152K - $191K/yr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
Quick apply
$152K - $191K/yr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
Austin, TX · On-site
$152K - $191K/yr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
Austin, TX · On-site
$152K - $191K/yr
Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve ... Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the ...
$87K - $157K/yr
Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ... Salesforce Certified Platform Administrator * Salesforce Certified Platform Developer I * Strong ...
$87K - $157K/yr
Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ... Salesforce Certified Platform Administrator * Salesforce Certified Platform Developer I * Strong ...
Reston, VA · On-site
$87K - $157K/yr
Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ... Salesforce Certified Platform Administrator * Salesforce Certified Platform Developer I * Strong ...
Reston, VA · On-site
$87K - $157K/yr
Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ... Salesforce Certified Platform Administrator * Salesforce Certified Platform Developer I * Strong ...
Seattle, WA · On-site
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
Seattle, WA · On-site
$146K - $190K/yr
The Amazon Advertising team is seeking a highly skilled Technical Program Manager (TPM) to lead ... Collaborate with engineering, product, GTM, Salesforce administrators to design and implement ...
$64.50 - $85/hr
Responsibilities : • Responsible for overall Amazon Connect solution design and implementation ... Salesforce Administrator, Service Cloud Voice Accreditation, AWS Cloud Practitioner or AWS ...
$64.50 - $85/hr
Responsibilities : • Responsible for overall Amazon Connect solution design and implementation ... Salesforce Administrator, Service Cloud Voice Accreditation, AWS Cloud Practitioner or AWS ...
ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a ... Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures ...
ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a ... Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures ...
$119K - $146K/yr
Collaborate with Salesforce administrators on release cycles to deploy new functionality and ... Flex Cards, IDX, Dataraptor, Integration Procedures, Salesforce API including REST/SOAP APIs ...
$119K - $146K/yr
Collaborate with Salesforce administrators on release cycles to deploy new functionality and ... Flex Cards, IDX, Dataraptor, Integration Procedures, Salesforce API including REST/SOAP APIs ...
OR · On-site
... Amazon Connect is also relevant) . This role plays a key part in ensuring our CX systems remain ... Key Responsibilities Salesforce Service Cloud Administration * Administer and support the ...
OR · On-site
... Amazon Connect is also relevant) . This role plays a key part in ensuring our CX systems remain ... Key Responsibilities Salesforce Service Cloud Administration * Administer and support the ...
You'll work alongside an internal Salesforce Administrator and in coordination with external SI ... Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance ...
You'll work alongside an internal Salesforce Administrator and in coordination with external SI ... Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance ...
$40.5K - $50.9K
1% of jobs
$50.9K - $61.3K
6% of jobs
$61.3K - $71.7K
11% of jobs
$76.4K is the 25th percentile. Wages below this are outliers.
$71.7K - $82.1K
16% of jobs
$82.1K - $92.5K
16% of jobs
The median wage is $92.9K / yr.
$92.5K - $103K
15% of jobs
$103K - $113.4K
11% of jobs
$113.7K is the 75th percentile. Wages above this are outliers.
$113.4K - $123.8K
9% of jobs
$123.8K - $134.2K
7% of jobs
$134.2K - $144.6K
5% of jobs
$144.6K - $155K
3% of jobs
$40.5K
$98.9K
$155K
| Aspect | Flex Amazon Salesforce Admin | Flex Amazon Salesforce Developer |
|---|---|---|
| Primary Role | Managing Salesforce configurations, user management, and process automation | Developing custom Salesforce applications, coding, and system integrations |
| Required Skills | Salesforce administration, workflow automation, basic coding (Apex, Visualforce) | Advanced coding (Apex, Lightning Web Components), system architecture |
| Certifications | Salesforce Administrator Certification | Salesforce Developer Certification |
| Work Environment | Business teams, CRM management, user support | Development teams, technical projects, system customization |
While both roles work within the Salesforce ecosystem, the Flex Amazon Salesforce Admin focuses on configuring and maintaining the platform, whereas the Flex Amazon Salesforce Developer is responsible for building custom features and integrations through coding. Understanding these differences helps employers and professionals identify the right role for their needs.

Contractor
Posted 28 days ago
Job Title: Salesforce Administrator – Service Cloud (Customer Support)
Location: San Jose, CA or Austin, TX
Work Mode: Onsite (5 days) / Hybrid (4 days)
Employment Type: Contract
Interview Process: 2 Rounds (Offshore + Client)
We are seeking a Salesforce Administrator – Service Cloud to support and enhance our global customer support platform. The role will be responsible for the day-to-day administration, configuration, reporting, and continuous improvement of Salesforce Service Cloud to support customer service operations and improve agent productivity and customer experience.
Configure and maintain Salesforce Service Cloud (workflows, layouts, automation, custom fields, integrations)
Support and optimize agent workflows and customer support processes
Maintain data integrity, platform security, and compliance standards
Lead Salesforce projects such as integrations, upgrades, and enhancements
Develop and maintain reports, dashboards, and analytics
Collaborate with business stakeholders to gather requirements and deliver solutions
Maintain system documentation and support knowledge management
Support integrations with external systems such as telephony/CTI (e.g., Amazon Connect)
Monitor platform performance and recommend continuous improvements
Stay current with Salesforce releases and new capabilities
2–5 years of experience as a Salesforce Administrator in a customer support or service environment
Hands-on experience with Salesforce Service Cloud
Experience supporting agent workflows and service operations
Salesforce Certified Administrator (Required)
Salesforce Certified Advanced Administrator (Admin II)
Salesforce Service Cloud Consultant or other Salesforce certifications
Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)
Experience working in Agile or sprint-based environments
Knowledge of AI/automation tools for customer support
Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience.
Strong communication and stakeholder management
Excellent documentation and training abilities
Strong problem-solving and analytical skills
Ability to manage production support along with enhancement initiatives
Please share your updated resume along with your contact details and availability.
Contact:
Ashish Pandey
MM International LLC
Email: ashish@mminti.com