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Freelance Amazon Salesforce Admin Jobs (NOW HIRING)

Industrial Electric Manufacturing

Position Summary IEM is seeking a highly experienced Senior Salesforce Administrator to lead the ... Data warehousing platforms (Snowflake, Amazon Redshift, or similar) * SQL and database management

Firstnational

Sr. Salesforce Administrator

Omaha, NE · On-site

$89K - $148K/yr

Our ideal Senior Salesforce Administrator candidate is team-oriented and possesses strong written ... Experience with AWS (Amazon Web Services) is desirable * Experience with node.JS is desirable

Maximus

Salesforce IT Architect

VA · On-site +1

$69.25 - $85.75/hr

... g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs). - Partner with business ... Administrator, Salesforce Developer. Preferred Skills and Qualifications: - Salesforce ...

SharkNinja

OR

... Amazon Connect is also relevant) . This role plays a key part in ensuring our CX systems remain ... Key Responsibilities Salesforce Service Cloud Administration * Administer and support the ...

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All JobsAmazon Salesforce Admin JobsFreelance Amazon Salesforce Admin Jobs

Freelance Amazon Salesforce Admin information

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$98.9K

$155K

How much do freelance amazon salesforce admin jobs pay per year?

As of Jul 18, 2026, the average yearly pay for freelance amazon salesforce admin in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Amazon Salesforce Admin vs Freelance Shopify Developer?

AspectFreelance Amazon Salesforce AdminFreelance Shopify Developer
Required CredentialsSalesforce certifications, Amazon Web Services knowledgeWeb development skills, Shopify Partner certification
Work EnvironmentRemote, client sites, cloud platformsRemote, e-commerce stores, web hosting
Employer & Industry UsageBusinesses using Salesforce & Amazon servicesOnline retailers & small businesses
Common Search & Comparison IntentComparing freelance admin roles in cloud & CRM platformsComparing freelance e-commerce development roles

The main difference is that Freelance Amazon Salesforce Admins focus on managing and optimizing Salesforce and Amazon cloud services, while Freelance Shopify Developers specialize in building and customizing online Shopify stores. Both roles require technical skills but serve different aspects of online business operations.

What is a Freelance Amazon Salesforce Admin?

A Freelance Amazon Salesforce Admin is an independent contractor who specializes in managing and optimizing the Salesforce platform for businesses that operate on Amazon or integrate Amazon services. They handle tasks such as configuring Salesforce, managing data, creating reports, automating workflows, and ensuring seamless integration with Amazon systems. Their goal is to help businesses streamline operations, improve sales processes, and enhance customer relationship management using Salesforce tools tailored for Amazon-related activities.

How does a Freelance Amazon Salesforce Admin typically collaborate with Amazon sellers or businesses to optimize their Salesforce integration?

As a Freelance Amazon Salesforce Admin, you’ll frequently work directly with Amazon sellers or businesses to customize Salesforce solutions that align with their e-commerce operations. Collaboration often involves gathering requirements, configuring sales pipelines, ensuring smooth data migration, and integrating Salesforce with Amazon Marketplace APIs. You may also provide training and ongoing support to ensure users can effectively leverage Salesforce for inventory, customer management, and sales analytics. Effective communication and adaptability are key, as clients may have unique needs or evolving business processes.

What are the key skills and qualifications needed to thrive as a Freelance Amazon Salesforce Admin, and why are they important?

To thrive as a Freelance Amazon Salesforce Admin, you need expertise in Salesforce administration, CRM management, and a foundational understanding of e-commerce operations, ideally supported by Salesforce Administrator certification. Familiarity with Salesforce tools (such as Sales Cloud and Service Cloud), Amazon Seller Central, and integration platforms like MuleSoft or Zapier is typically required. Strong problem-solving skills, attention to detail, and effective client communication help set you apart in this client-facing, solution-oriented role. These skills are crucial for ensuring smooth system operations, optimizing workflows, and delivering tailored solutions that support business growth.
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Freelance Amazon Salesforce Admin jobs near you
Salesforce Administrator - Service Cloud

Salesforce Administrator - Service Cloud

MM International

San Jose, CA • On-site

Contractor

Re-posted 29 days ago

Job description

Job Title: Salesforce Administrator – Service Cloud (Customer Support)
Location: San Jose, CA or Austin, TX

Work Mode: Onsite (5 days) / Hybrid (4 days)
Employment Type: Contract 
Interview Process: 2 Rounds (Offshore + Client)

Position Overview

We are seeking a Salesforce Administrator – Service Cloud to support and enhance our global customer support platform. The role will be responsible for the day-to-day administration, configuration, reporting, and continuous improvement of Salesforce Service Cloud to support customer service operations and improve agent productivity and customer experience.

Key Responsibilities

  • Configure and maintain Salesforce Service Cloud (workflows, layouts, automation, custom fields, integrations)

  • Support and optimize agent workflows and customer support processes

  • Maintain data integrity, platform security, and compliance standards

  • Lead Salesforce projects such as integrations, upgrades, and enhancements

  • Develop and maintain reports, dashboards, and analytics

  • Collaborate with business stakeholders to gather requirements and deliver solutions

  • Maintain system documentation and support knowledge management

  • Support integrations with external systems such as telephony/CTI (e.g., Amazon Connect)

  • Monitor platform performance and recommend continuous improvements

  • Stay current with Salesforce releases and new capabilities

Required Qualifications

  • 2–5 years of experience as a Salesforce Administrator in a customer support or service environment

  • Hands-on experience with Salesforce Service Cloud

  • Experience supporting agent workflows and service operations

  • Salesforce Certified Administrator (Required)

Preferred Qualifications

  • Salesforce Certified Advanced Administrator (Admin II)

  • Salesforce Service Cloud Consultant or other Salesforce certifications

Nice to Have

  • Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)

  • Experience working in Agile or sprint-based environments

  • Knowledge of AI/automation tools for customer support

Education

Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience.

Skills

  • Strong communication and stakeholder management

  • Excellent documentation and training abilities

  • Strong problem-solving and analytical skills

  • Ability to manage production support along with enhancement initiatives

How to Apply

Please share your updated resume along with your contact details and availability.

Contact:
Ashish Pandey
MM International LLC
Email: ashish@mminti.com