Serve as the Salesforce Service Cloud and ZCC subject matter expert * Configure and maintain case ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
Serve as the Salesforce Service Cloud and ZCC subject matter expert * Configure and maintain case ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
AWS Connect Admin/IVR Developer-Remote
Houston, TX · On-site +1
AWS Connect Admin/Developer(IVR) Location: Remote Duration: 6-12 months Mandatory Skills: IVR ... Integrate Amazon Connect with external CRMs like Salesforce to streamline customer service.
AWS Connect Admin/IVR Developer-Remote
Houston, TX · On-site +1
AWS Connect Admin/Developer(IVR) Location: Remote Duration: 6-12 months Mandatory Skills: IVR ... Integrate Amazon Connect with external CRMs like Salesforce to streamline customer service.
Salesforce Development Engineer
$56.75 - $75.25/hr
Experience implemented a CTI solution for Salesforce (Amazon Connect experience is a plus). * Experience implementing case automation through Omnichannel * Familiarity with performing admin tasks in ...
Salesforce Development Engineer
$56.75 - $75.25/hr
Experience implemented a CTI solution for Salesforce (Amazon Connect experience is a plus). * Experience implementing case automation through Omnichannel * Familiarity with performing admin tasks in ...
Salesforce Solution Architect, Field Service
$70.75 - $87.50/hr
... Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and ... One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field ...
Salesforce Solution Architect, Field Service
$70.75 - $87.50/hr
... Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and ... One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field ...
Salesforce Data Architect
$70.75 - $87.50/hr
... Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and ... Work closely with Salesforce Solution Architects, Admins, Developers, RevOps, and QA teams to ...
Salesforce Data Architect
$70.75 - $87.50/hr
... Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and ... Work closely with Salesforce Solution Architects, Admins, Developers, RevOps, and QA teams to ...
$69 - $85.50/hr
... Voice, Amazon Connect, Agentforce and more--to revolutionize workflows, elevate customer ... Work closely with Salesforce Solution Architects, Admins, Developers, RevOps, and QA teams to ...
Quick apply
$69 - $85.50/hr
... Voice, Amazon Connect, Agentforce and more--to revolutionize workflows, elevate customer ... Work closely with Salesforce Solution Architects, Admins, Developers, RevOps, and QA teams to ...
CRM Administrator, Customer Experience (Seasonal)
New York, NY · On-site
$27 - $37/hr
Serve as the Salesforce Service Cloud and ZCC subject matter expert * Configure and maintain case ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
CRM Administrator, Customer Experience (Seasonal)
New York, NY · On-site
$27 - $37/hr
Serve as the Salesforce Service Cloud and ZCC subject matter expert * Configure and maintain case ... Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize ...
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize ...
System Development Engineer III - AMZ9774067
Seattle, WA · On-site
$151K - $204K/yr
AMAZON ADVERTISING LLC Offered Position: System Development Engineer III Job Location: Seattle ... Design and operate scalable Salesforce backend including data models, Apex like triggers, batch ...
System Development Engineer III - AMZ9774067
Seattle, WA · On-site
$151K - $204K/yr
AMAZON ADVERTISING LLC Offered Position: System Development Engineer III Job Location: Seattle ... Design and operate scalable Salesforce backend including data models, Apex like triggers, batch ...
We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ... admins, developers, and vendors to deliver. This is a hands-on, high-visibility role on a small ...
We run Salesforce Service Cloud with Amazon Connect for our customer service organization, and our ... admins, developers, and vendors to deliver. This is a hands-on, high-visibility role on a small ...
ServiceNow Application Development Engineer, OpsTech Solutions , Ops Tech Solutions Delivery
Austin, TX · On-site
$53.50 - $73.50/hr
Amazon offers a full range of benefits that support you and eligible family members, including ... PREFERRED QUALIFICATIONS - Knowledge of the capabilities and constraints of the SFDC CRM ...
ServiceNow Application Development Engineer, OpsTech Solutions , Ops Tech Solutions Delivery
Austin, TX · On-site
$53.50 - $73.50/hr
Amazon offers a full range of benefits that support you and eligible family members, including ... PREFERRED QUALIFICATIONS - Knowledge of the capabilities and constraints of the SFDC CRM ...
... tech companies including Amazon, Salesforce, VMware, Cisco, and multiple top startups with ... Collaborate with database administrators, cloud architects, and application developers to design ...
... tech companies including Amazon, Salesforce, VMware, Cisco, and multiple top startups with ... Collaborate with database administrators, cloud architects, and application developers to design ...
Senior MuleSoft Engineer
Sterling, VA · On-site
$145K - $165K/yr
Key Responsibilities · Lead the enterprise integration architecture supporting Salesforce Public ... Configure, administer, and manage MuleSoft Anypoint Platform, including Runtime Manager, API ...
Quick apply
Senior MuleSoft Engineer
Sterling, VA · On-site
$145K - $165K/yr
Key Responsibilities · Lead the enterprise integration architecture supporting Salesforce Public ... Configure, administer, and manage MuleSoft Anypoint Platform, including Runtime Manager, API ...
Admin Assistant - Part Time
Tewksbury, MA · On-site
$19.50 - $26.25/hr
... external freelance graphic designers on outsourced projects. • Works with relevant tradeshow ... Sharepoint, SalesForce.com. • Strong communication skills with multiple stakeholders ...
Quick apply
Admin Assistant - Part Time
Tewksbury, MA · On-site
$19.50 - $26.25/hr
... external freelance graphic designers on outsourced projects. • Works with relevant tradeshow ... Sharepoint, SalesForce.com. • Strong communication skills with multiple stakeholders ...
Technical Business Analyst (Remote)
Akron, OH · Remote
$100K - $125K/yr
Collaborate with Salesforce administrators, developers, architects, QA teams, and vendors to ... Experience with CCaaS platforms (Genesys, Amazon Connect, NICE CXone, Five9, LivePerson, or similar ...
Technical Business Analyst (Remote)
Akron, OH · Remote
$100K - $125K/yr
Collaborate with Salesforce administrators, developers, architects, QA teams, and vendors to ... Experience with CCaaS platforms (Genesys, Amazon Connect, NICE CXone, Five9, LivePerson, or similar ...
Technical Business Analyst (Remote)
Akron, OH · On-site +1
$100K - $125K/yr
Collaborate with Salesforce administrators, developers, architects, QA teams, and vendors to ... Experience with CCaaS platforms (Genesys, Amazon Connect, NICE CXone, Five9, LivePerson, or similar ...
Technical Business Analyst (Remote)
Akron, OH · On-site +1
$100K - $125K/yr
Collaborate with Salesforce administrators, developers, architects, QA teams, and vendors to ... Experience with CCaaS platforms (Genesys, Amazon Connect, NICE CXone, Five9, LivePerson, or similar ...
Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon Connect) Location: Houston - TX- Hybrid Duration: 12 months We're in search of a Contact Center ...
Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon Connect) Location: Houston - TX- Hybrid Duration: 12 months We're in search of a Contact Center ...
... Admin: Document systems with appropriate level of detail; can create, revise, and/or improve SOPs ... Amazon Connect, Salesforce, AWS services, Chat Bots, Voice AI Bots, and other 1P/3P systems ...
New
... Admin: Document systems with appropriate level of detail; can create, revise, and/or improve SOPs ... Amazon Connect, Salesforce, AWS services, Chat Bots, Voice AI Bots, and other 1P/3P systems ...
New
Experience with a contact center/telephony platform (e.g., Amazon Connect, Five9, Twilio Flex, NICE ... Salesforce Administrator certification. Experience in fintech, financial services, or a regulated ...
Experience with a contact center/telephony platform (e.g., Amazon Connect, Five9, Twilio Flex, NICE ... Salesforce Administrator certification. Experience in fintech, financial services, or a regulated ...
At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do ... admins to Line of Business executives. Lead top-of-funnel activity: conduct high-quality account ...
At Amazon, our peculiar culture and obsession with delighting customers extends to everything we do ... admins to Line of Business executives. Lead top-of-funnel activity: conduct high-quality account ...
Freelance Amazon Salesforce Admin information
See salary details
$40.5K - $50.9K
1% of jobs
$50.9K - $61.3K
6% of jobs
$61.3K - $71.7K
11% of jobs
$76.4K is the 25th percentile. Wages below this are outliers.
$71.7K - $82.1K
16% of jobs
$82.1K - $92.5K
16% of jobs
The median wage is $92.9K / yr.
$92.5K - $103K
15% of jobs
$103K - $113.4K
11% of jobs
$113.7K is the 75th percentile. Wages above this are outliers.
$113.4K - $123.8K
9% of jobs
$123.8K - $134.2K
7% of jobs
$134.2K - $144.6K
5% of jobs
$144.6K - $155K
3% of jobs
$40.5K
$98.9K
$155K
How much do freelance amazon salesforce admin jobs pay per year?
What is the difference between Freelance Amazon Salesforce Admin vs Freelance Shopify Developer?
| Aspect | Freelance Amazon Salesforce Admin | Freelance Shopify Developer |
|---|---|---|
| Required Credentials | Salesforce certifications, Amazon Web Services knowledge | Web development skills, Shopify Partner certification |
| Work Environment | Remote, client sites, cloud platforms | Remote, e-commerce stores, web hosting |
| Employer & Industry Usage | Businesses using Salesforce & Amazon services | Online retailers & small businesses |
| Common Search & Comparison Intent | Comparing freelance admin roles in cloud & CRM platforms | Comparing freelance e-commerce development roles |
The main difference is that Freelance Amazon Salesforce Admins focus on managing and optimizing Salesforce and Amazon cloud services, while Freelance Shopify Developers specialize in building and customizing online Shopify stores. Both roles require technical skills but serve different aspects of online business operations.
What is a Freelance Amazon Salesforce Admin?
How does a Freelance Amazon Salesforce Admin typically collaborate with Amazon sellers or businesses to optimize their Salesforce integration?
What are the key skills and qualifications needed to thrive as a Freelance Amazon Salesforce Admin, and why are they important?
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$27 - $37/hr
Other
Re-posted 25 days ago
Job description
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service Cloud and Zoom Contact Center (ZCC). You'll help streamline workflows, deliver actionable analytics, and ensure our customer service team has the tools they need to provide fast, consistent, high-quality support.
Responsibilities
- Serve as the Salesforce Service Cloud and ZCC subject matter expert
- Configure and maintain case management workflows, queues, escalation rules, and KPI's
- Manage users, roles, profiles, permissions, and security settings
- Build and optimize reports and dashboards to monitor agent performance, case volume, and key KPIs
- Provide real-time troubleshooting and support
- Maintain data integrity and perform routine audits and clean-up
- Train new and existing team members on Salesforce and ZCC functionality and best practices
- Collaborate with IT and operations teams to identify system enhancements and automation opportunities
- Stay current on Salesforce Service Cloud and ZCC updates and recommend improvements
Qualifications & Skills
- 1-2 years of experience as a Systems Administrator, strong plus on Service Cloud and Zoom Contact Center
- Salesforce Administrator certification required; Service Cloud Consultant certification preferred
- Solid understanding of contact center processes and KPIs
- Experience configuring case routing, email-to-case, live agent/chat, and knowledge base
- Experience building public facing support sites within Salesforce a plus
- Ability to create effective reports and dashboards that support decision-making
- Strong analytical and communication skills
- Comfortable working in a fast-paced, customer-first environment
- Must be available to work on-site in NYC during designated hours
- Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
- Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots
- Familiarity with customer feedback tools, CSAT, or QA workflows
Pay Range: $27.00 - $37.00 per hour
About Major League Baseball
Sourced by ZipRecruiter
Industry
Spectator sports
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
1903