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$26

$61

How much do penteledata jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for penteledata in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is Penteledata?

Penteledata is a regional internet service provider (ISP) based in Pennsylvania and New Jersey. They offer high-speed internet, digital TV, and phone services to residential and business customers. With a focus on providing reliable connectivity, Penteledata operates an extensive fiber optic network, supporting both urban and rural areas. They are known for their local customer support and tailored solutions for various industries.

What is a Penteledata job?

A Penteledata job typically refers to a position at PenTeleData, a communications company that provides internet, networking, and technology solutions. Jobs at PenTeleData can include roles in customer support, network engineering, IT administration, and sales. Employees may be responsible for maintaining internet services, assisting customers, or developing new telecommunications solutions. The company focuses on delivering reliable network services to businesses and residential customers. Working at PenTeleData often requires technical expertise and strong problem-solving skills.

What are the key skills and qualifications needed to thrive as a Network Engineer at Penteledata, and why are they important?

To thrive as a Network Engineer at Penteledata, you need strong knowledge of networking protocols, troubleshooting skills, and a relevant degree or certifications like CCNA or CompTIA Network+. Familiarity with network monitoring tools, routers, switches, and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you work effectively in a team and respond to outages or customer needs. These competencies are crucial for ensuring network reliability, minimizing downtime, and maintaining high-quality service for clients.

What is the difference between Penteledata vs Data Analyst?

AspectPenteledataData Analyst
Required CredentialsTypically a bachelor's degree in IT, computer science, or related fieldsBachelor's degree in statistics, mathematics, or related fields; often includes certifications
Work EnvironmentIT and telecommunications companies, data processing centersBusiness, finance, healthcare, and tech industries
Employer & Industry UsageUsed mainly in telecom and data processing sectorsWidely used across various industries for data interpretation

While Penteledata primarily focuses on data processing and telecommunications, Data Analysts interpret and visualize data to support business decisions. Both roles require analytical skills and technical knowledge, but Data Analysts typically have a broader scope in data interpretation across industries.

What are typical responsibilities and day-to-day tasks for a network technician at PenTeleData?

As a network technician at PenTeleData, your daily tasks often include monitoring network performance, troubleshooting connectivity issues, and assisting with the installation and maintenance of network equipment. You’ll work closely with other IT professionals, customer service teams, and sometimes end-users to resolve problems efficiently. The role may also involve updating documentation, applying security patches, and participating in on-call rotations to ensure 24/7 network uptime. This dynamic environment provides excellent opportunities to develop your technical skills and advance into more specialized network engineering roles over time.
More about Penteledata jobs
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Penteledata jobs near you
Infographic showing various Penteledata job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Network Support Specialist - Tier 2

Network Support Specialist - Tier 2

Pencor Services

Palmerton, PA • On-site

$41K - $45K/yr

Full-time

Posted 2 days ago

Job description

Company: PenTeleData 

Hybrid WFH Shift: 7AM-3PM (includes weekends and other hours as needed for coverage)


Pencor and its subsidiaries are Equal Opportunity Employers


* This position will primarily be a 1st Shift position.  Hours typically 7AM-3PM.  Days worked (including weekends) will vary due to scheduling.  Helping cover shifts missed by other employees can vary as well (11AM - 7PM and 3PM-11PM) depending on the scheduling needs.


**Candidates must reside in Pennsylvania and be able to do the training in person at the Palmerton office for the first 6 months.  Work from home may be allowable 2  days per week after training is completed.


PenTeleData, a leader in Data Transport technologies, is seeking a Network Support Specialist to monitor, repair, and escalate core network issues in our Network Control Center (NCC).


This highly skilled group of specialists is responsible for monitoring PenTeleData’s (PTD) advanced MPLS network, routers, switches, and access devices. These specialists proactively monitor the network, preventing costly service interruptions by transparently resolving any service issues quickly and effectively.  In the event of a core service or customer interruption, this group will directly interface with customers, engineers, other employees, and vendors to resolve the issue(s) and perform root cause analysis.


Job responsibilities include:

  • Monitoring and responding to core and customer network service outages and issues, taking ownership and following through to resolution
  • Coordinating and communicating with partners, Service Providers, Vendors, and Field Service Personnel to troubleshoot and resolve service outages
  • Investigating, mitigating, and blocking potential attacks that may cause network service outages
  • Directly interfacing with commercial customers to troubleshoot and resolve problems
  • Receiving and resolving escalations from Technical Support for complex network problems
  • Supporting, troubleshooting and resolving issues in managed customers networks
  • Using escalation standards and judgment to quickly resolve service outages
  • Regularly communicating to customers and other employees the network’s “health”
  • Escalating to and working with engineering and other departments to resolve complex issues
  • Receiving and investigating service outage escalations and other issues from other departments
  • Processing subpoenas for law enforcement agencies (which may include court appearances)
  • Other duties as assigned


Qualifications:

  • Associates Degree in Electrical Engineering, Computer Science or Telecommunications Or minimum of 2 years’ experience in the electronics/communications/computer/networking industry
  • Established residency in Pennsylvania
  • Valid PA Driver’s License and good driving record
  • Cisco Certified Network Associate (CCNA)
  • Knowledge and experience with Cisco products
  • General knowledge of how routing protocols work
  • Comprehensive understanding of TCP/IP and troubleshooting tools
  • Understanding of the interoperability of routers, firewalls, and switches
  • Understanding of some VoIP and Call Centers (ACD)
  • Some understanding of Docsis Cable Modem and DSL networks
  • Exceptional Customer Service Skills
  • Exceptional Communication Skills - oral and written
  • Excellent Problem-Solving Skills
  • Ability to pay attention to detail
  • Ability to use the Microsoft suite (Word/Excel/Outlook)
  • Ability to work varied hours/shifts to cover for calls off or emergencies
  • Ability to be on-call during off-work hours


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