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Amazon Customer Service From Home Jobs in Rochester, NY

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Pro Customer Service/Sales

Batavia, NY · On-site

$17 - $18.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

Pro Customer Service/Sales

Victor, NY · On-site

$17.50 - $19.50/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... The team supports every stage of the Pro customer journey, from efficient order fulfillment and ...

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Customer Service

Rochester, NY · On-site

$20 - $25/hr

The Customer Service role is vital in ensuring exceptional support to customers through effective communication, accurate order processing, and thorough product knowledge. This individual contributor ...

Customer Service

Rochester, NY · On-site

$15.75 - $21.50/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Amazon Customer Service From Home information

See Rochester, NY salary details

$9

$18

$26

How much do amazon customer service from home jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon customer service from home in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service from Home?

An Amazon Customer Service From Home job involves assisting Amazon customers with their inquiries, orders, returns, and account issues—all from a remote location such as your home. Employees communicate with customers via phone, chat, or email, providing support and resolving problems efficiently. These roles require good communication skills, a reliable internet connection, and the ability to work independently. Amazon often provides training and equipment for these positions. Working from home offers flexibility and the comfort of working in your own environment.

How does working as an Amazon Customer Service from Home differ from in-office customer service roles?

Working from home as an Amazon Customer Service representative involves using secure, company-provided systems to assist customers via phone, chat, or email. Unlike in-office roles, remote representatives must be self-motivated and manage their schedules while maintaining a distraction-free workspace. Regular virtual meetings and training sessions help you stay connected with your team and updated on policies. While you enjoy the flexibility of working remotely, it's important to have strong communication skills and the ability to troubleshoot issues independently, as immediate in-person support from colleagues or supervisors isn’t always available.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service from Home representative?

To thrive as an Amazon Customer Service From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and internal ticketing systems is typically required. Patience, empathy, and self-motivation are crucial soft skills for building rapport with customers and staying productive in a remote environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and consistent performance while working independently from home.

What is the difference between Amazon Customer Service From Home vs Amazon Technical Support From Home?

AspectAmazon Customer Service From HomeAmazon Technical Support From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge or certifications often preferred
Work EnvironmentRemote, home-based customer service settingRemote, home-based technical support environment
Employer & Industry UsageAmazon customer service divisionAmazon technical support division
Common Search & Comparison IntentUnderstanding customer service roles at AmazonUnderstanding technical support roles at Amazon

Amazon Customer Service From Home focuses on assisting customers with orders, returns, and general inquiries, requiring strong communication skills. Amazon Technical Support From Home involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, industry-specific, and serve Amazon's customer base, but they differ in skill requirements and daily tasks.

How can I work with Amazon customer service from home?

Amazon Customer Service from home roles typically involve remote customer support positions that require a computer, internet connection, and good communication skills. Applicants often need to complete an online application, pass a background check, and may undergo training before starting. These positions usually offer flexible schedules and may require familiarity with customer service tools and software.

What are the most commonly searched types of Amazon Customer Service jobs in Rochester, NY?

The most popular types of Amazon Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Amazon Customer Service From Home jobs?

Cities near Rochester, NY with the most Amazon Customer Service From Home job openings:

Infographic showing various Amazon Customer Service From Home job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Pro Customer Service/Sales

Home Depot

Rochester, NY

Full-time

Re-posted 21 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,448 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.


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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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