Greece, NY · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Greece, NY · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Greece, NY · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Greece, NY · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Rochester, NY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Rochester, NY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Rochester, NY · On-site
$21.25 - $29/hr
... customer service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture ...
Rochester, NY · On-site
$21.25 - $29/hr
... customer service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture ...
$16.50 - $30.20/hr
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding ...
$16.50 - $30.20/hr
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding ...
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding ...
In this role, you will support the Customer Service & E-Commerce programs; this means you lead ... g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding ...
Company Description JSA Logistics is a proud Delivery Service Partner (DSP) for Amazon ... Operate 14-24 ft non-CDL box trucks to deliver large packages for Amazon customers. * Handle heavy ...
Quick apply
Company Description JSA Logistics is a proud Delivery Service Partner (DSP) for Amazon ... Operate 14-24 ft non-CDL box trucks to deliver large packages for Amazon customers. * Handle heavy ...
We deliver Amazon packages providing a great service to our community. Qualifications s a Delivery ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Quick apply
We deliver Amazon packages providing a great service to our community. Qualifications s a Delivery ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
$1K - $5K/wk
The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity ... Promote positivity and creative thinking in order to help your team's sales and customer service ...
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$1K - $5K/wk
The SHIFT Marketing Internship is an opportunity like no other. Here you will have the opportunity ... Promote positivity and creative thinking in order to help your team's sales and customer service ...
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Quick apply
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
$200 - $300/day
Engage directly with homeowners and provide excellent customer service * Identify opportunities to ... For more information about GSB Sales and the internship opportunity at Job Types: Temporary ...
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$200 - $300/day
Engage directly with homeowners and provide excellent customer service * Identify opportunities to ... For more information about GSB Sales and the internship opportunity at Job Types: Temporary ...
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
... and operated Amazon DSP dedicated to providing exceptional delivery service to our community ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Quick apply
... and operated Amazon DSP dedicated to providing exceptional delivery service to our community ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Rochester, NY · On-site
$20/hr
The internship provides students with vital experience that will enhance the remainder of their ... Excellent customer service and communication skills highly desired. * Enrollment in an accredited ...
Rochester, NY · On-site
$20/hr
The internship provides students with vital experience that will enhance the remainder of their ... Excellent customer service and communication skills highly desired. * Enrollment in an accredited ...
The internship provides students with vital experience that will enhance the remainder of their ... Excellent customer service and communication skills highly desired. * Enrollment in an accredited ...
The internship provides students with vital experience that will enhance the remainder of their ... Excellent customer service and communication skills highly desired. * Enrollment in an accredited ...
Rochester, NY · On-site
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Rochester, NY · On-site
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... customer service, retail, distribution, shipping, logistics, healthcare, hospitality or ...
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... customer service, retail, distribution, shipping, logistics, healthcare, hospitality or ...
FastMile Logistics is an independent Delivery Service Partner (DSP) for Amazon. Join our founding ... Maintain a high level of customer service and professionalism * Work independently while ...
Quick apply
FastMile Logistics is an independent Delivery Service Partner (DSP) for Amazon. Join our founding ... Maintain a high level of customer service and professionalism * Work independently while ...
Rochester, NY · On-site
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and ...
Rochester, NY · On-site
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and ...
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and ...
$51.30K - $70.10K/yr
... service to business customers across multiple business units within a dedicated geographical area ... Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and ...
$13.75 - $19/hr
Full-time
Posted 15 days ago
7.4
Based on 6,775 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates
As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness
Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
