ZipRecruiter

Log In

1

Internship Amazon Customer Service Jobs in Rochester, NY

Blue Wave Products

Customer Service Representative

Batavia, NY

$15.25 - $20.75/hr

... Amazon, Walmart.com, Wayfair, Home Depot, Lowe's, Overstock, and many others. The Company supports ... As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers ...

New

Amazon

Area Manager II

Rochester, NY · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...

Amazon

Operations Manager

Rochester, NY · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Wegmans

Produce Customer Service

Canandaigua, NY · On-site

$16.50 - $17/hr

Training Wegmans offers paid summer internships and externships for college students to jumpstart ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

Wegmans

Customer Service Hiring Event

Canandaigua, NY · On-site

$500/wk

Training Wegmans offers paid summer internships and externships for college students to jumpstart ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

New

Wegmans

Bakery Customer Service

Penfield, NY · On-site

$16.50 - $17.25/hr

Training Wegmans offers paid summer internships and externships for college students to jumpstart ... Customer Service (Video, Opens in Modal) Our store employees are the very heart of Wegmans. Learn ...

New

Thind Corporation

Amazon Delivery Driver

Rochester, NY · On-site

$21/hr

... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...

Amazon

HR Business Partner

Rochester, NY · On-site

About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)

Amazon

Sr Manager, Operations - AMZ11127.7

Rochester, NY · On-site

$135K - $182K/yr

Amazon.com Services LLC Position: Sr Manager, Operations - AMZ11127.7 Location: Rochester, NY ... customer experience for Global Supply Chain Fulfillment/Distribution operations. • Performs ...

next page

Showing results 1-20

All JobsAmazon Customer Service JobsInternship Amazon Customer Service JobsInternship Amazon Customer Service Jobs in Rochester, NY

Internship Amazon Customer Service information

How much does an Amazon internship pay per hour?

Amazon internships typically pay between $15 and $20 per hour, depending on the location and role. Interns often work part-time or full-time hours during the program, which can last several months, and compensation may include additional benefits or stipends.

How can I get an internship in Amazon?

To get an internship in Amazon Customer Service, candidates should apply through the Amazon.jobs website, where they can find available internship opportunities. A strong application typically includes relevant skills such as communication and problem-solving, along with a resume highlighting customer service experience or related coursework. Internships often require completing an online application, assessments, and interviews, and may have specific eligibility criteria such as enrollment in a degree program.

How much does Amazon pay to interns?

Amazon Customer Service interns typically earn an hourly wage that ranges from $15 to $20, depending on location and experience. Internships usually last for a few months during the summer or semester, and interns may also receive additional benefits such as training and mentorship.

Does Amazon do paid internships?

Yes, Amazon offers paid internships for various roles, including customer service internships. Interns typically receive compensation and may work part-time or full-time during the internship period, which often lasts several months and provides valuable work experience.
What are the most commonly searched types of Amazon Customer Service jobs in Rochester, NY? The most popular types of Amazon Customer Service jobs in Rochester, NY are:
What are popular job titles related to Internship Amazon Customer Service jobs in Rochester, NY? For Internship Amazon Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Internship Amazon Customer Service jobs in Rochester, NY look for? The top searched job categories for Internship Amazon Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Internship Amazon Customer Service jobs? Cities near Rochester, NY with the most Internship Amazon Customer Service job openings:
Internship Amazon Customer Service jobs near you
Infographic showing various Internship Amazon Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 7% Locum Tenens, 84% Full Time, 5% Part Time, 3% Contract, and 1% Summer. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Customer Service Representative

Blue Wave Products

Batavia, NY

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Company Summary:

Blue Wave Products is a leading manufacturer/importer of home and leisure products. Our diverse customer base includes some of the most prominent retailers in the US and Canada, including Amazon, Walmart.com, Wayfair, Home Depot, Lowe’s, Overstock, and many others. The Company supports over 2,500 SKUs across our four main product categories which include: Pool & Leisure (Above Ground Pools, Pool Liners, Winter and Safety Covers, Cleaners, Pumps and Filters, Floats and Toys and Accessories) Indoor and Outdoor Games (Billiards, Air Hockey, Shuffleboards, Darts, etc.), Infrared Sauna’s (1-4 Person Hemlock and Cedar Wood Saunas) and Patio Furniture (Umbrellas, Hammocks, Patio Sets, Lounge Chairs, etc.) Based in Batavia, IL, the Company operates from a 275,000 sq ft state-of-the-art warehouse and office facility. 

Primary Function:

As a Blue Wave Customer Service Representative, you will be responsible for aiding vendors/dealers in courteous and professional manners regarding ordering, product clarification, order status, delivery, returns, shortages, and missing parts while ensuring dealers receive the highest level of service that can be provided in accordance with our marketing philosophy. 

The primary responsibilities of this position are to ensure that our customers’ inventory is received and managed properly, and their orders are entered, filled, and shipped accurately and in a timely manner. Customer Service Representatives must have the ability to identify issues and concerns addressed by customers and apply relevant policies to resolve the issue. They are the main contact for all client interactions and must apply problem-solving techniques and critical thinking methods to maintain strong client relationships.

Responsibilities:

  • Respond to all customer correspondence within 24 hours
  • Process all daily orders received prior to designated cut-off time
  • Adhere to a 0.2% or less order entry error rate
  • Aggressively pursue continued knowledge in a growing product line
  • Troubleshoot and resolve any customer issues and disputes
  • Coordinate with warehouse staff to maintain proper documents
  • Learn each Dealer’s specific business needs and provide service based on those needs while developing a firm business relationship between Blue Wave and the Dealer
  • Provide answers to a variety of questions via telephone and email regarding quotes, products, orders, shipments, returns, billing, missing parts, and warranty issues
  • Enter orders accurately with a goal of same day shipment
  • Assist dealers in understanding company policies and procedures
  • Assist in obtaining quotes (from manufacturers) for custom products
  • Prepare dealer reports as requested on a daily/weekly basis 
  • Work cross-functionally internally and externally to provide one call resolution for Customer/Dealer issues
  • Make appropriate recommendations to Manager regarding process improvement and increased efficiency
  • Meet team goals regarding inbound call management and order errors
  • Ensure information is documented accurately and shared with team members
  • All other tasks as assigned by the Customer Service Manager

Knowledge and Skill Requirements:

  • Superior communication, problem solving, and decision-making skills
  • Basic computer skills, required
  • Type 50 WPM, preferred
  • 3-5 years' customer service experience (preferred in a manufacturing or distribution environment)
  • Experience working with a diverse range of customer channels (retail and wholesale)
  • High school diploma or equivalent
  • Ability to work in a fast-paced, team-oriented environment
  • Ability to sit for extended periods of time
  • Regularly work on a computer and focus on a screen or monitor
  • Ability to safely maneuver within an office setting

Location:

Based in Batavia, IL requires office attendance 4 days per week, 1 day remote 

Benefits:

  • Medical / Dental / Vision 
  • Company-paid Life Insurance
  • Discretionary bonus
  • Profit Sharing 401K
  • 3 Weeks Paid Vacation (Accrual)
  • 10 Paid Holidays

Apply