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Alumni Assistant Jobs (NOW HIRING)

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Alumni Assistant information

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How much do alumni assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for alumni assistant in the United States is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Alumni Assistant, and why are they important?

To thrive as an Alumni Assistant, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by a bachelor’s degree. Familiarity with alumni management software, databases, and proficiency in Microsoft Office Suite are typically required. Excellent interpersonal skills, professionalism, and effective communication help you build positive relationships with alumni and stakeholders. These abilities ensure smooth event coordination, maintain accurate records, and foster lasting engagement between the institution and its alumni network.

How does an Alumni Assistant typically collaborate with other departments within a university?

Alumni Assistants often work closely with departments such as Career Services, Development, and Communications to organize events, manage alumni databases, and support outreach initiatives. They help coordinate networking opportunities, communicate updates, and facilitate alumni engagement in university programs. This collaboration ensures that alumni remain connected to the institution and can contribute to its growth. Teamwork and strong communication skills are essential, as the role often involves cross-departmental projects and regular interaction with staff, faculty, and alumni.

What are Alumni Assistants?

Alumni Assistants are professionals who support the alumni relations department of an educational institution or organization. Their main responsibilities include maintaining alumni databases, organizing events and reunions, facilitating communication between alumni and the institution, and assisting with fundraising or outreach activities. They play a key role in building lasting relationships with graduates and encouraging their continued engagement and support. Alumni Assistants often serve as a point of contact for alumni inquiries and help coordinate programs that strengthen the alumni community.

What is the difference between Alumni Assistant vs Career Services Coordinator?

AspectAlumni AssistantCareer Services Coordinator
Required CredentialsHigh school diploma or associate degree; some roles may prefer bachelor'sBachelor's degree often required; relevant certifications beneficial
Work EnvironmentEducational institutions, alumni offices, non-profit organizationsUniversities, colleges, career centers, educational institutions
Employer & Industry UsageUsed in alumni relations, development offices, and student servicesCommon in career services, student affairs, and employment offices

The Alumni Assistant typically focuses on maintaining alumni relations, event coordination, and communication within educational institutions or alumni organizations. In contrast, the Career Services Coordinator handles career counseling, job placement, and employment programs for students and alumni. While both roles support educational communities, the Alumni Assistant emphasizes alumni engagement, whereas the Career Services Coordinator concentrates on career development and employment support.

More about Alumni Assistant jobs
What cities are hiring for Alumni Assistant jobs? Cities with the most Alumni Assistant job openings:
What are the most commonly searched types of Alumni jobs? The most popular types of Alumni jobs are:
What states have the most Alumni Assistant jobs? States with the most job openings for Alumni Assistant jobs include:
Alumni Coordinator

Alumni Coordinator

Ascension Recovery Services

Pleasant Hill, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Alumni Coordinator
Location: Pleasant Hill, IA
Full-time
Join a team that's changing lives.
At Thrive Now Recovery Centers and our affiliated treatment centers, we are building something different-programs that deliver exceptional, person-centered care and restore hope for individuals, families, and communities impacted by substance use and mental health disorders. Our work is grounded in trauma-informed care, compassion, and integrity, and every team member plays a meaningful role in a client's recovery journey.
Whether you're bedside in medical, guiding clinical programming, supporting recovery services, or ensuring smooth day-to-day operations, you'll be part of a collaborative, mission-driven team that shows up for one another and the people we serve. We offer modern, well-trained workplaces, opportunities for growth, and leadership that invests in your success.
If you're looking for a place where your work truly matters-and where you'll make a lasting impact-this is it. We're glad you're considering joining our team.
?About the Role:
The Alumni Coordinator is responsible for developing, implementing, and sustaining a
comprehensive alumni program that supports patients transitioning into long-term recovery.
This role plays a critical part in improving patient engagement, strengthening continuity of care,
reducing readmissions, and supporting long-term recovery outcomes. The Alumni Coordinator
serves as a bridge between discharged patients and ongoing recovery support services, ensuring
a consistent, patient-centered approach aligned with clinical best practices and regulatory
expectations.
This position partners closely with Clinical, Operations, and Business Development teams to
build a strong recovery community, reinforce aftercare planning, and support value-based care
initiatives.
ESSENTIAL DUTIES & RESPONSIBILITIES
Alumni Program Development & Management
  • Design, implement, and maintain a structured alumni program for discharged patients
  • Develop and manage an alumni engagement calendar, including groups, events, and
    outreach campaigns
  • Maintain and track alumni participation through CRM and/or EMR systems
  • Establish consistent outreach cadence (e.g., 30, 60, 90-day and ongoing follow-up)
  • Build scalable processes for alumni engagement across the organization Patient Engagement & Retention

Patient Engagement & Retention
  • Conduct post-discharge follow-up calls and outreach to support ongoing recovery
  • Facilitate alumni support groups (in-person and virtual)
  • Coordinate peer mentorship opportunities between alumni and current patients
  • Support relapse prevention efforts through consistent engagement and connection
  • Promote continued participation in recovery-focused programming
  • Lead groups in the facility on alumni involvement, service roles and the importance of

Continuity of Care & Clinical Collaboration
  • Partner with clinical team to support discharge planning and aftercare coordination
  • Ensure alumni are connected to appropriate recovery resources, including:
    • Outpatient services (IOP/OP)
    • Recovery support groups (e.g., 12-step, SMART Recovery)
    • Medication-Assisted Treatment (MAT) providers
    • Reinforce individualized continuing care plans post-discharge
    • Support warm handoffs and transitions across levels of care

Outcomes Tracking & Reporting
  • Track and monitor alumni engagement and recovery metrics, including:
    • Serve as the primary admin for the alumni engagement app; manage access, notifications,
      rewards, virtual meetings
    • Monitor engagement analytics and pull monthly reports covering attendance, check-in rates,
      referrals and KPIs
    • Review reports with leadership and adjust outreach strategy accordingly

Set up RSVP Tracking
  • Post-discharge engagement rates
  • Readmission trends (30/60/90-day)

Patient Satisfaction and follow-up outcomes surveys/data
  • Support data collection aligned with value-based care initiatives and quality measures
  • Prepare and provide regular reports to leadership on program performance

Event Planning & Community Building
  • Plan and execute alumni programming, including:
    • Monthly alumni meetings
    • Sober social events
    • Annual Alumni events or reunions
  • Coordinate monthly graduation/speaker meetings
  • Coordinate family engagement opportunities when appropriate
  • Foster a strong, inclusive recovery community culture
  • Partner with community organization for sober events
  • Establish and maintain cultural touchstones: milestone recognition walls, name plaques, brick
    pathways, or other lasting commemorations
  • Establish Alumni Committee
  • Develop the Committee into a self-sustaining leadership body that reduces coordinator
    dependency

Business Development & Referral Support
  • Collaborate with Business Development to strengthen community relationships
  • Support referral pipeline through alumni engagement and success stories (as appropriate
    and compliant)
  • Assist in building partnerships with community recovery resource

Compliance & Documentation
  • Ensure all outreach and engagement activities comply with:
    • HIPAA
    • 42 CFR Part 2
    • Document alumni interactions in accordance with organizational policies

Qualifications & Knowledge
Required
  • Personal Experience with recovery - ideally a graduate of program or similar program
  • Strong understanding of recovery-oriented systems of care
  • Deep, authentic buy-in to the mission
  • Knowledge of patient engagement strategies across stages of change
  • Ability to build relationships and engage diverse patient populations
  • Strong organizational, communication, and facilitation skills
  • Proficiency in Microsoft Office and data tracking systems
  • Valid driver's license with acceptable driving record

Preferred
  • Knowledge of ASAM Criteria
  • Familiarity with 42 CFR Part 2 requirements
  • Experience with CRM or EMR systems for tracking engagement
  • Understanding of value-based care and patient outcome metrics

Education & Experience
Required
  • High School Diploma or equivalent; 2+ years sustained recovery

Preferred
  • Bachelor's degree in behavioral health, Social Work, Psychology, Marketing, or related
    field
  • 2-4 years of experience in:
    • Substance Use Disorder treatment
    • Behavioral health or community outreach
    • Alumni relations, case management, or recovery support services
  • Experience working within ASAM Levels 3.5 and/or 3.7 settings

Work Conditions / Physical & Mental Demands
Environment:
  • Indoor residential treatment setting with moderate activity level.

Physical:
  • Frequent standing, walking, bending, and lifting up to 50 lbs. with assistance.
  • Ability to assist clients in physical tasks and respond to emergencies.

Cognitive/Emotional:
  • Ability to prioritize multiple tasks in fast-paced settings.
  • Maintain professionalism with clients experiencing withdrawal, emotional distress, or crisis.
  • Sustain focus for documentation and monitoring responsibilities.

Why You'll Love Working Here
The work we do truly changes lives. We recognize the importance of supporting the people who make that impact possible. When you join our team, you're stepping into a place that invests in your growth, wellbeing, and long-term career success.
Comprehensive Benefits & Support
We offer a well-rounded benefits package designed to support you at work and at home, including:
  • ICHRA Health Benefit - choose the health plan that best fits your needs, with premium reimbursement
  • Dental & Vision Insurance
  • Employer-Paid Life Insurance, with optional supplemental coverage
  • 401(k) Retirement Plan
  • Generous Paid Time Off (PTO) + paid holidays
  • Employee Assistance Program (EAP)
  • Clear Career Pathways & Advancement Opportunities
  • Safe, Trauma-Informed, Supportive Work Environment
  • Modern Facilities & Updated Tools
  • Strong, Accessible Leadership committed to your success

Equal Employment Opportunity
We are proud to be an equal opportunity employer. We believe that diversity and inclusion strengthen our organization and enhance the quality of care we provide. We are committed to recruiting, developing, and retaining talented team members from a wide range of backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.